Diogenes BARBOSA

• Maintained P&L and shouldered corporate fiscal responsibility.
• Identified new revenue generation opportunities to maximize bottom-line profitability.
• Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
• Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
• Founded performance- and merit-based evaluation system to assess staff performance.
• Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
• Managed financial, operational and human resources to optimize business performance.
• Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
• Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
• Streamlined business processes, resulting in increased operational efficiency across all departments.
• Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
• Improved organizational structure by reallocating resources and redefining roles for greater efficiency.

Managed >1B in annual revenue and Global Credit, Billing, and AR Financial Risk process, specific day-to-day managing responsibilities Administrating global procedures and policies, Mentoring, Hiring, firing, evaluating, and promoting credit department employees

• Served as point-of-contact for external stakeholders, maintaining professional relationships with vendors, suppliers, and contractors.
• Reduced response times to incidents by streamlining the reporting process and improving coordination among departments.
• Analyzing large amounts of data, presentations of data, and communicating results to C-Level management while collaborated with Revenue Recognition and ASC606 compliances
• 2020 Spearheaded and project lead for change of global credit systems, integration, implementation, and automation. Contributing to $1.5m cost savings (reduction in departmental cost)
• Reduced DSO on average by 15-20 days.

Managed >1bn of AR, Billing, Credit and Collections Financial Risk process, and > 30 staff with specific day-to-day managing responsibilities

• Established, created and ensured collection policies and procedures are followed and ensures internal controls are in place while minimizing losses by referring bad-debt accounts to outside agencies or attorneys
• Improved collections and disputes process through use of GetPaid collections tool
• Trained and mentored new employees on collection methods, documentation requirements and performance strategies
• Successfully implemented new technologies and process automations to encourage continuous improvement
• Led year-end close efforts by boosting operating income and receivables to 150% of goals, creating performance payout for Sales
• YOY 3% net gain in accomplishing receivables goals.
• Utilized financial software to prepare consolidated financial statements.
• Analyzed business processes to identify cost savings and operational efficiencies.
• Reduced delinquency rates by closely monitoring customer accounts and promptly addressing overdue payments.

Created and Established Credit department from ground up. Managed Credit Risk Finance process >300-500m in AR and specific day-to-day managing responsibilities, including analyzing large amounts of data, delegating team workloads to Collections Managers, maintaining documentation, and communicating results to executive management.

• Prepared credit analytics, risk forecast models, and loss allowance estimations average of 3000 accounts.
• Controlled credit exposure by Assessing credit risk and financial conditions through financial statements, credit trends, and customer data, and prepared credit analytics, such as serious delinquency, to determine level of risk
• Worked with other internal departments to resolve invoicing and collection issues; analyzed potential new and existing customer financial information and credit investigations, initialized, created, and wrote policies for Global Credit Department while complying with internal controls and government regulations
• Credit contributed to lowering overall DSO for five consecutive years and increased receivables.
• Lowered DSO in multiple districts in first three months, set company record lows in DSO within first 90 days
• Managed time efficiently in order to complete all tasks within deadlines.

• Maintained strict confidentiality of sensitive information while handling sensitive client contracts.
• Performed thorough analyses of existing agreements, recommending modifications or termination when appropriate based on cost-benefit considerations.
• Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
• Increased company savings through diligent review and analysis of vendor contracts.
• Coordinated cross-functional efforts to ensure smooth transition from contract negotiation to project implementation stages.
• Negotiated favorable terms on behalf of company, securing advantageous pricing and conditions in complex contractual agreements.
• Managed high-value contracts with keen eye for detail, identifying discrepancies and inaccuracies before finalization.