Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
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DIOGO FORTUNATO

DIOGO FORTUNATO

Santos,Sao Paulo

Summary

Maritime logistics professional with expertise in international shipping regulations and logistics management. Proven skills in cargo handling, vessel traffic management, and security procedure implementation. Track record of enhancing operational efficiency and compliance with maritime safety standards. Focused on advancing leadership roles to drive innovation in transport management and container systems.

Seasoned Port Operations Supervisor, skilled in managing daily port activities with precision and leadership. Improved workflow processes, resulting in smoother operations and increased productivity. Known for fostering team collaboration and ensuring safety protocols are upheld.

Overview

23
23
years of professional experience
1
1
Certification

Work history

Port operations supervisor

ALPHAMAR AGENCY AND PORT SERVICES
Santos, Sao Paulo
11.2023 - Current

Facilitated loading and unloading of wheat, soybean, corn, and fertilisers.

Acted as primary liaison between shipowners and port operations.

  • Coordinated with customs officials to ensure smooth import and export procedures.
  • Coordinated labour requests for ship operations under Ogmo system.
  • Developed transportation plans and logistics for vessel operations.
  • Monitored operational processes alongside staff and captain to ensure efficiency.
  • Prepared quotes for importers and exporters to enhance workflow.
  • Analysed operational performance against budget constraints to identify improvements.
  • Managed contracts with suppliers, ensuring compliance with all conditions.
  • Ensured safety of port operations by implementing stringent safety measures.
  • Collaborated effectively with various stakeholders for seamless port operations.
  • Monitored vessel movements for timely berthing and departure.
  • Facilitated smooth port operations by resolving freight-related conflicts swiftly.
  • Optimised resource allocation to enhance port operations efficiency.
  • Mitigated risks by formulating comprehensive contingency plans.
  • Established effective communication channels, fostering collaboration amongst teams.
  • Promoted safe work environment through rigorous hazard identification and risk assessment.
  • Fostered strong relationships with shipping agents, ensuring excellent customer service delivery.
  • Implemented environmental policies, promoting sustainable practices at the port.
  • Maintained detailed records to ensure accuracy in documentation.
  • Enhanced customer satisfaction by addressing complaints promptly and professionally.
  • Managed resources to yield high Return On Investment (ROI), raising cost-effectiveness.
  • Defined KPI targets to maintain solid standards of work in [Type] team.
  • Used trend data and financial forecasts to establish accurate budgets aligned with operational needs.
  • Leveraged supply management experience and industry contacts to streamline distribution activities.
  • Overhauled existing systems to increase accuracy, reducing costs and waste.
  • Spearheaded contract negotiation to obtain favourable terms for quality, cost and delivery requirements.
  • Administered expenditure, preventing budget overages with successful control strategies.
  • Introduced operational and administrative procedures to uphold integrity of current processes.
  • Reviewed purchasing, storage and distribution practices in line of industry advancements.
  • Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
  • Coordinated dispatching of transport vehicles distributing goods across [Location].
  • Planned logistics across international boundaries to reliably meet delivery requirements.
  • Assessed staff and team performance and regularly actioned insights to fuel improvement.
  • Selected, trained and performance-managed staff to build results-focused team.
  • Established operational and administrative procedures and enforced controls.
  • Oversaw records covering purchasing transactions, distribution flow and stock storage.
  • Streamlined loading and unloading processes for efficient cargo handling.
  • Achieved timely dispatch of vessels with meticulous scheduling.
  • Improved dock productivity with robust workforce management strategies.
  • Conducted regular equipment checks to maintain operational efficiency.
  • Directed daily operations to achieve maximum output and reduce costs.
  • Adjusted inventory levels to keep obsolescence and cost low.
  • Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.
  • Liaised with customers and other departments to plan timely transportation of goods.

Port operations supervisor

RELIANCE AGENCY AND PORT SERVICE
Santos, Sao Paulo
07.2023 - 11.2023
  • Implemented environmental policies, promoting sustainable practices at the port.
  • Optimised resource allocation to enhance port operations efficiency.
  • Managed, trained and developed a team for optimised performance.
  • Facilitated smooth port operations by resolving freight-related conflicts swiftly.
  • Company Overview: National Small to Medium-sized Company operating in the segment of operations for pulp, fertilizer, and general cargo ships. Participation in Start-Up Processes. Planning of loading and unloading of general cargo, fertilizers, and pulp. Responsible for the pulp operation of the client Eldorado, covering costs, collective agreements, and ship closure. Preparation of the pulp loading plan based on the plan sent by the Port Captain of the Shipowner. Preparation of the final documents for Eldorado, including the final plan and final report with photos of the operation. Pre-operational meeting with the client to discuss the operation. Requests for labor from OGMO for the pulp ship. Request for specialized labor. Reception of the ship and monitoring of the entire operation alongside the supervisor for the preparation of the final plan and all relevant documentation for the operation (HATCH LIST, STATEMENT OF FACTS, MATE'S RECEIPT) covering the entire pulp operation from start to finish.
  • Planning and requisitioning of transportation and materials that we will use in the operation, such as Spreader, sisal, etc. Preparation of quotations, directly to importers and exporters. Controlling costs to ensure they remain within our previously established budgets. Making quotations for clients, including all costs involved in a port operation (Ogmo, SPA, transportation, etc.). Responsible for preparing all collective agreements with the unions involved in these operations. Analysis of operational performance, aiming to implement strategic plans to meet organizational and financial goals. Management of contracts with suppliers, ensuring compliance with the agreed clauses and conditions.
  • Support to the team in carrying out various tasks according to demand, ensuring agility and efficiency.Organization of daily work, aiming to optimize time and prevent unforeseen events.Execution of tasks assigned by the team, with attention to detail to avoid mistakes.
  • Participation in meetings with the team, discussing new processes to improve efficiency and service quality. Planning and executing activities according to established deadlines, contributing to the smooth running of operations. Support in administrative tasks, including spreadsheet maintenance, document organization, and account management, optimizing the team's routine. Registration and updating of data in the system, contributing to the organization of processes.
  • Planned logistics across international boundaries to reliably meet delivery requirements.
  • Coordinated dispatching of transport vehicles distributing goods across [Location].
  • Selected, trained and performance-managed staff to build results-focused team.
  • Assessed staff and team performance and regularly actioned insights to fuel improvement.
  • Established operational and administrative procedures and enforced controls.

Port Captain

PORTSIDE PORT SERVICE
Santos, Sao Paulo
04.2023 - 07.2023
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • operating in the segment of woodpulp and general cargo ship operations. Participation in Start-Up Processes. Planning of cellulose and general cargo ship boarding (big bags). Preparation of the boarding plan. Creation of daily reports in English for our Shipowner. Monitoring of the entire full operation. Carrying out operations directly with the client Bracell and client Suzano, in Aracruz. Participating in this opportunity for the first experimental shipment of big bags of Ammonium Nitrate, for one of Yara Fertilizantes' main clients, which is one of the biggest challenges, providing suggestions and participating directly with the client for better results in this operation. Monitoring the operation, ensuring that the Port Operator follows the prepared plan and assisting them in solving any arising issues. Post-operation meetings with the Shipowner
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Oversaw daily operations to achieve high productivity levels.

Planning analyst of port operations

CONLOG S/A
Santos, Sao Paulo
02.2022 - 04.2023
  • Optimised resource allocation through effective scheduling and planning.
  • Created comprehensive reports with meticulous attention to detail.
  • Developed strategic plans to drive business growth.
  • Collaborated with cross-functional teams for successful project completion.
  • Improved operational efficiency by streamlining planning processes.
  • active in the Logistics and Port Operations segment, more focused on Bracell woodpulp.
  • Participation in Start Up Processes.
  • Planning of cellulose shipment.
  • Programming and sequencing of loads in the warehouse, using the Hexagon System.
  • Reception of ships upon their arrival and completion upon their departure.
  • Labor requests with (OGMO),Request for specialized labor, requisition of all third parties involved in a general cargo ship operation.
  • Reception of the ship and monitoring of the entire operation with the supercargo for the preparation of the final plan and all relevant documentation for the operation (HATCH LIST, STATEMENT OF FACTS, MATE'S RECEIPT) throughout the operation from start to finish.
  • Preparation of outgoing files and billing files, etc.
  • Calculations and sending to OGMO, amount to be paid per ton to each longshore and specialized worker.
  • Pre-operational meeting with shipowners to optimize the use of casual labor, machinery rental and costs involved in the operation of ships.
  • Identification of improvement opportunities in internal processes, proposing solutions that would increase efficiency and reduce costs.
  • Collaboration with different departments to align goals and ensure that the needs of each area were met.
  • Monitoring of performance indicators, ensuring that established targets were achieved and reported periodically.
  • Preparation of detailed reports on project performance, presenting recommendations for improvements and optimizations.
  • Receipt and analysis of operational data, identifying areas for improvement in organizational efficiency.
  • Risk analysis to identify and mitigate potential issues that could impact organizational performance.
  • Organization of team meetings, creating conditions for discussing strategies and organizational objectives.
  • Analysed market trends, contributing to competitive positioning.
  • Coordinated with various departments to gather necessary data for analysis.
  • Conducted regular reviews for continuous process improvement.
  • Assisted in budget preparation, ensuring alignment with organisational goals.
  • Maintained up-to-date knowledge of industry trends, ensuring relevance in strategies formulated.
  • Worked on complex data sets, resulting in actionable insights.

Port operations supervisor

SAFE CAR HANDLING (SCH)
Santos, Sao Paulo
01.2021 - 02.2022
  • Promoted safe work environment through rigorous hazard identification and risk assessment.
  • Participation in Start-Up Processes
  • Planning of loading and unloading of general cargo and cars (RoRo ships).
  • Scheduling and sequencing of loads in the yard.
  • Reception of ships upon their arrivals and completion upon their departures.
  • Requests for manpower from the OGMO for general cargo and RoRo ships.
  • Request for specialized labor, requisition of all third parties involved in a general cargo ship operation.
  • Reception of the ship and monitoring of the entire operation together with the supercargo to prepare the final plan and all relevant documentation (HATCH LIST, STATEMENT OF FACTS, MATE'S RECEIPT) for the operation from start to finish.
  • Preparation of outgoing files and billing files, etc.
  • Calculations and submission to the OGMO, the payment amount per ton for each casual and specialized worker (from the house).
  • Pre-operational meetings with the Port Captains (Supercargo) of the ships to align the operation.
  • Maintained detailed records to ensure accuracy in documentation.
  • Coordinated work of 189 clerical team members to consistently meet office needs.
  • video conference with the representatives of the shipping company, to align the Proforma (operational costs).
  • Meeting with the shipping companies for optimizing the use of temporary labor, rental of machinery, and costs involved in the operation of ships, containers, and general cargo.
  • Analysis of operational performance, aiming at the implementation of strategic plans to achieve organizational and financial goals.
  • Management of contracts with suppliers, ensuring compliance with agreed clauses and conditions.
  • Support for the team in carrying out various tasks as needed, ensuring agility and efficiency.
  • Organization of daily work, seeking to optimize time and avoid unforeseen events.
  • Execution of tasks assigned by the team, with attention to detail to avoid mistakes.
  • Providing humanized customer service, ensuring satisfaction with the service.
  • Participation in meetings with the team, discussing new processes to improve efficiency and quality.
  • Reduced downtime through proactive maintenance schedules implementation.
  • Optimised resource allocation to enhance port operations efficiency.
  • Troubleshooting everyday problems, making decisions with confidence and autonomy in order to achieve good results
  • Planning and executing activities according to established deadlines, contributing to the smooth operation of processes.
  • Participation in training in the area to update knowledge and boost professional development.
  • Support in administrative tasks, including maintaining spreadsheets, organizing documents, and managing accounts, optimizing the team's routine.
  • Creating spreadsheets and reports, facilitating the team's tracking of activities.
  • Registering and updating data in the system.
  • Improved dock productivity with robust workforce management strategies.
  • Coordinated with customs officials to ensure smooth import and export procedures.
  • Mitigated risks by formulating comprehensive contingency plans.
  • Managed, trained and developed a team for optimised performance.

Shipplanner

SANTOS BRASIL S/A
Barcarena Nova, Para
12.2016 - 12.2020
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Supported team by demonstrating respect and willingness to help.
  • active in the segment of Logistics, Port Operations, Transportation, and General Warehousing.
  • Participation in Start-Up Processes.
  • Planning of loading and unloading of containers and general cargo.
  • Scheduling and sequencing on container ships.
  • Receiving ships upon arrival and finalizing their departures.
  • Labor requests with OGMO, for general cargo and container ships.
  • Request for specialized labor, requisition of all third parties involved in a general cargo ship operation.
  • Reception of the ship and monitoring of the entire operation, to prepare the final plan and all relevant documentation for the operation (HATCH LIST, STATEMENT OF FACTS, MATE'S RECEIPT).
  • Receiving the ship, delivering the pre-baplie to the Chief Officer, and preparing changes if requested by him.
  • Preparation of outgoing files (Edi) and billing files, etc.
  • Calculations and sending to OGMO.
  • Amount to be paid per ton for each temporary and specialized worker.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Pre-operational meeting with the planners of the shipping companies (MSC, ONE, Marfret, CMA CGM, Aliança, among others), via video, after receiving the EDI, in case of any changes in the shipping plan.
  • Meeting with shipping companies to optimize the use of casual labor, machinery rental, and costs involved in the operation of ships, containers, and general cargo.
  • At the end of the ships' operations, sending the final files, preparing the TDR, for the planner's approval, all within the deadlines established by each.
  • Support for the team in carrying out various tasks as needed, ensuring agility and efficiency.
  • Organization of daily work, aiming to optimize time and avoid unforeseen events.• Cleaning and maintenance of the work area, ensuring a good image of the professional environment.• Execution of tasks assigned by the team, with attention to detail to avoid mistakes.
  • Providing humanized customer service, ensuring satisfaction with the service.
  • Participation in meetings with the team, discussing new processes to improve efficiency and service quality.
  • Problem-solving in everyday situations, making decisions with confidence and autonomy in order to achieve good results.
  • Planning and execution of activities according to established deadlines, contributing to the smooth running of operations.
  • Participation in training in the area to update knowledge and promote professional development.
  • Support in administrative tasks, including data entry.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Oversaw daily operations to achieve high productivity levels.

Port operations analyst

CONLOG S/A
Santos, Sao Paulo
10.2016 - 11.2016
  • Monitored daily operations closely to ensure smooth functioning.
  • Ensured compliance with company policies through rigorous audit processes.
  • Reduced risks by implementing robust control measures in operations.
  • Participation in Start-Up Processes.
  • Preparation of the cellulose loading plan.
  • Labor requests with OGMO.
  • Planning of woodpulp shipment.
  • Scheduling and sequencing of loads in the Warehouse.
  • Request for casual labor (OGMO).
  • Request for specialized labor, request for all third parties involved in ship operations.
  • Management of operations and all involved parties.
  • Coordination of requests for specialized labor, such as assembling the specialized team for cellulose shipment.
  • Identification of improvement opportunities in internal processes, proposing solutions that increase efficiency and reduce costs.
  • Collaboration with different departments to align objectives and ensure that the needs of each area are met.
  • Monitoring performance indicators, ensuring that established goals are achieved and reported periodically.
  • Support in project management, collaborating with multidisciplinary teams.
  • Optimised business processes by leveraging technology solutions.
  • Tracked key performance indicators for ongoing review and improvement.
  • Training teams on new tools and processes, promoting the adoption of best practices within the organization.
  • Preparation of detailed reports on project performance, presenting recommendations for improvements and optimizations.
  • Receipt and analysis of operational data, identifying areas for improvement in organizational efficiency.
  • Risk analysis to identify and mitigate potential issues that could impact organizational performance.
  • Organization of team meetings, creating the conditions for discussion of possibles problems
  • Streamlined operational procedures for increased efficiency.

Shipplanner

BRASIL TERMINAL PORTUARIO
Santos, Sao Paulo
02.2012 - 10.2015
  • Successfully delivered on tasks within tight deadlines.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Supported team by demonstrating respect and willingness to help.
  • active in the segment of Logistics, Port Operations, Transportation, and General Warehousing.
  • Participation in Start-Up Processes.
  • Helping our IT team in the implementation of our TOS system(RBS) as from start it until Go live
  • Planning of loading and unloading of containers and general cargo.
  • Scheduling and sequencing on container ships.
  • Receiving ships upon arrival and finalizing their departures.
  • Labor requests with OGMO, for general cargo and container ships.
  • Request for specialized labor, requisition of all third parties involved in a general cargo ship operation.
  • Reception of the ship and monitoring of the entire operation, to prepare the final plan and all relevant documentation for the operation (HATCH LIST, STATEMENT OF FACTS, MATE'S RECEIPT).
  • Receiving the ship, delivering the pre-baplie to the Chief Officer, and preparing changes if requested by him.
  • Preparation of outgoing files (Edi) and billing files, etc.
  • Calculations and sending to OGMO.
  • Amount to be paid per ton for each temporary and specialized worker.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Pre-operational meeting with the planners of the shipping companies (MSC, MAERSK LINE and MOL), trough video, after receiving the EDI, in case of any changes in the shipping plan.
  • Meeting with shipping companies to optimize the use of casual labor, machinery rental, and costs involved in the operation of ships, containers, and general cargo.
  • At the end of the ships' operations, sending the final files, preparing the TDR, for the planner's approval, all within the deadlines established by each.
  • Support for the team in carrying out various tasks as needed, ensuring agility and efficiency.
  • Organization of daily work, aiming to optimize time and avoid unforeseen events.• Cleaning and maintenance of the work area, ensuring a good image of the professional environment.• Execution of tasks assigned by the team, with attention to detail to avoid mistakes.
  • Providing humanized customer service, ensuring satisfaction with the service.
  • Participation in meetings with the team, discussing new processes to improve efficiency and service quality.
  • Problem-solving in everyday situations, making decisions with confidence and autonomy in order to achieve good results.
  • Planning and execution of activities according to established deadlines, contributing to the smooth running of operations.
  • Participation in training in the area to update knowledge and promote professional development.
  • Support in administrative tasks, including data entry.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Oversaw daily operations to achieve high productivity levels.

General coordinator

GULFTAINER PORT OPERATOR LTED
Recife, Pernambuco
03.2012 - 01.2013
  • Multinational founded in the Emirate of Sharjah, in the United Arab Emirates. In Brazil, it currently operates at the Port of Recife
  • Optimised resource allocation with careful planning and scheduling.
  • Facilitated successful company events that boosted employee morale and engagement.

• Only emplyee working( AS KEY USER) in the Implementation of the JADE system , the TOS of our terminal at RECIFE port

  • Spearheaded initiatives to improve team performance and productivity.
  • Participation in Star Up processes. • Coordination of Yard and Ship Operations.
  • Management of operations and all involved.
  • Coordination of labor request.
  • Coordination of the reception of ships upon their arrival and departure.
  • Monitoring routine activities, solving irregularities to maintain sector productivity.
  • Definition of processes and routines, establishing work standards according to the company's goals and objectives.
  • Participation in meetings with the team, collaborating on strategic planning to enable the fulfillment of work demands.
  • Executed strategic plans, enhancing business growth and development.
  • Creating solutions for administrative problems, avoiding unnecessary expenses in order to contribute to cost reduction.
  • Training and coordination of teams, aiming to achieve the expected results through an effective movement of the sector.
  • Training and development of teams, seeking to enhance the skills and competencies of employees.
  • Analysis of performance indicators, aiming to identify improvement opportunities.
  • Implementation of internal policies and procedures, ensuring standardization and compliance of activities.
  • Monitoring of sector indicators, developing actions to enhance areas that require greater attention.
  • Preparation of financial reports, recording expenses related to operations, aiming to keep activities within budget.
  • Accountability to the board of directors regarding authorized expenses, ensuring transparency in bank transactions and planning for future expenses.
  • Planning and organization of administrative and financial support activities, including the preparation of documents and reports to ensure economic´s company health.
  • Handled conflict resolution among team members professionally, maintaining workplace harmony.
  • Improved office efficiency by streamlining workflow processes.
  • Management of contracts signed by the company, ensuring compliance with the established clauses and conditions.
  • Review of the company's internal policies, making specific changes as needed.
  • Coordination and distribution of service demands, aiming for adherence to deadlines, quality, and team productivity.
  • Coordination of multidisciplinary teams, fostering a collaborative environment and ensuring results are delivered on time.
  • Development of internal processes, seeking optimization and continuous improvement in team activities to increase productivity.
  • Management of internal conflicts, mediating situations objectively to maintain harmony in the workplace.
  • Orientation and training of new employees, ensuring alignment with the company's goals and procedures.
  • Preparation of performance reports, presenting detailed analyses to management and proposing corrective actions when necessary.
  • Managed multiple tasks simultaneously, ensuring all were completed on time and to standard.
  • Performance evaluation of employees, providing constructive feedback and promoting individual development plans.
  • Facilitation of communication between departments, ensuring that important information was shared effectively.
  • Analysis of performance indicators and development of data-driven strategies to improve the team's operational results.
  • Monitoring of administrative routines, ensuring compliance with company policies and established standards.
  • Coordinated staff schedules to optimise productivity and efficiency.
  • Liaised effectively between departments, fostering better understanding and cooperation.
  • Answered phone calls and responded to emails from clients.
  • Coordinated work of 58 clerical team members to consistently meet office needs.
  • Coordinated project meetings, documenting key action items and decisions.
  • Implementation of operational strategies aligned with the company's objectives, aimed at increasing efficiency and reducing costs.

Port operations Leader

DEICMAR S/A
Santos, Sao Paulo
11.2011 - 02.2012
  • Managed vessel traffic, resulting in smoother operations.
  • Optimised use of storage space by implementing effective inventory control measures.
  • Participation in Start-Up Processes.
  • Coordination of Yard and Ship Operations.
  • Management of operations and all involved parties.
  • Welcoming ships upon arrival and overseeing their departure.
  • Main responsible for the operations of RORO ships from Grimaldi Lines and NYK Lines operating at TEV.
  • Receipt of EDIs, preparation of discharge and loading plans, general operation of RORO ships.
  • Request for ad hoc labor (OGMO). Request for specialized labor, request for all third parties involved in RORO ship operations.
  • Pre-operational meeting with the Port Captain (Supercargo) of the ships to align the operation, video conference with the shipowner’s representatives in Panama to align the Proforma (operational costs).
  • Responsible for the preparation of all collective agreements with the unions involved in these operations.
  • Reception of the ship and monitoring of the entire operation alongside the supercargo for the development of the final plan and everything the documentation related to the operation (HATCH LIST, STATEMENT OF FACTS, MATE'S RECEIPT) the entire operation from start to finish.
  • Preparation of output files and billing files, etc.
  • Docking meetings with Codesp for operation planning.
  • Sending all final files to the Shipowner and Port Captain.
  • Calculating and sending to OGMO, the amount to be paid per ton for each temporary and specialized worker (in-house).
  • Checking the invoices received from suppliers related to the operation for payment authorization (Rental of machinery, trucks, etc.).
  • Issuing supervia to Codesp (Paperless Port).
  • Meeting with Shipowners to optimize the use of temporary labor, machinery rentals, and costs involved in ship operations.
  • Post-operational meeting with the entire team to discuss points that occurred during the operation and make adjustments for the next ones.
  • Supporting the team in carrying out various tasks as needed, ensuring agility and efficiency.
  • Organization of daily work, aiming to optimize time and prevent unforeseen events.
  • Cleaning and maintenance of the workspace, ensuring a good image of the professional environment.
  • Execution of tasks assigned by the team, with attention to detail to avoid errors.
  • Providing humane customer service, ensuring satisfaction with the service.
  • Participation in team meetings, discussing new processes to improve efficiency and quality of service.
  • Solving daily problems, making decisions with confidence and autonomy in order to achieve good results.
  • Planning and executing activities according to established deadlines, contributing to the smooth running of operations.
  • Participation in training in the area to update knowledge and boost professional development.
  • Support in administrative tasks, including updating spreadsheets, organizing documents, and managing accounts, optimizing the team's routine.
  • Creation of spreadsheets and reports, facilitating the monitoring of activities by the team.
  • Registration and updating of data in the system, contributing to the organization of processes.
  • Implemented risk management strategies, ensuring safer work environment.
  • Handled complaints and disputes amongst staff members, creating harmonious work environment.

Operations technician

RODRIMAR TRANSP S/A
Santos, Sao Paulo
08.2002 - 10.2011
  • Improved system efficiency with thorough maintenance routines.
  • Performed detailed analysis of technical issues to facilitate swift resolution.
  • Coordinated team efforts, achieved seamless operation execution.
  • Participation in Start-Up Processes.
  • Working with the GMCI filling process and container inspections at other terminals for receipt at our terminal.
  • Coordination of Yard and Vessel Operations.
  • Management of operations and all involved parties.
  • Coordination of labor request.
  • Implementation of the collection system on General Cargo vessels.
  • Reception of vessels upon arrival and processing of their departures.
  • Main liaison between the Shipping Company and Terminal overall.
  • Main responsible for RORO vessel operations of NYK Lines and Wallenius Lines in TEV operations and on the right bank of the port of Santos.
  • Main responsible for the operations of General Cargo vessels of Intermarine Lines.
  • Receipt of edis, preparation of unloading and loading plans, general operation of RORO vessels.
  • Request for casual labor (OGMO).
  • Request for specialized labor, request for all third parties involved in RORO ships, containers, and general cargo operations.
  • Pre-operational meeting with the Port Captain (Supercargo) of the ships to align the operation, video conference with the representatives of the shipowner in Panama to agree on the Proforma (operational costs).
  • Reception of the ship and monitoring of the entire operation alongside the supercargo for the preparation of the final plan and all relevant documentation for the operation (HATCH LIST, STATEMENT OF FACTS, MATE'S RECEIPT), overseeing the operation from start to finish.
  • Preparation of output files and billing files, etc.
  • Liaison meetings with Codesp for operation scheduling.
  • Sending all final files to the Shipowner and Port Captain.
  • Calculating and sending to OGMO, the amount to be paid per ton to each casual and specialized (in-house) worker.
  • Preparing work plans, delegating tasks to the team, and supervising employees to identify and correct performance issues.
  • Collaborating with multidisciplinary teams on continuous improvement projects aimed at optimizing production processes.
  • Monitoring production processes, identifying opportunities, and suggesting improvements to increase operational efficiency.
  • Training new employees, providing knowledge on technical procedures, safety standards, and good practices at work.
  • Analyzing data and performance indicators, preparing reports to support decision-making and improvement strategies.
  • Preparing technical reports on equipment performance.
  • contributing to the analysis and continuous improvement of processes.
  • Quality control in internal processes, evaluating the compliance of final products with the required technical
  • specifications.
  • Optimised machinery performance through regular tuning and calibration.
  • Managed inventory effectively, ensured availability of essential parts at all times.
  • Updated technical documentation regularly to maintain accurate records.
  • Facilitated staff training sessions, fostered a skilled workforce.
  • Maintained high safety standards to minimise workplace accidents,.

Education

Diploma of Higher Education - PORT MANAGEMENT

UNIVERSIDADE METODISTA DO ESTADO DE SÃO PAULO(UMESP)
Santos, Sao Paulo
01.2017 - 12.2019

Master of Business Administration - INTERNATIONAL LOGISTICS

UNIVERSIDADE INTERNACIONAL DE SÃO PAULO (UNINTER)
Santos, Sao Paulo
07.2025 -

Skills

  • International shipping regulations
  • Maritime terminology
  • Logistics management
  • Maritime terminology use
  • Global positioning system navigation
  • Dock worker training
  • Operational efficiency optimization
  • Maritime legislation understanding
  • Leadership in high-pressure scenarios
  • Freight logistics knowledge
  • Cargo handling expertise
  • Security procedures implementation
  • Maritime safety regulations
  • Adaptable to changing conditions
  • Cargo storage optimisation
  • Transport management system usage
  • Container systems proficiency
  • Vessel mooring knowledge
  • Vessel traffic management
  • Safety protocols enforcement
  • Marine terminal operations
  • Stevedoring experience
  • Bulk cargo loading efficiency
  • Crisis management aptitude
  • Vessel management proficiency
  • Port operations management
  • Export coordination

Languages

English
Advanced
Portuguese
Native
Spanish
Beginner

Certification

Information Technology:MS Office (Word, Excel, and PowerPoint), PBI, Outlook, and Operating Systems such as Voyage EDI File, Capstar, Cosmos, Belco, Jade, RBS, Syscon (CTIS), Navys (sparcs), and Hexagon (Planning and sequencing of woodpulp)


Extension courses:

NR 29/35/12/23-

Container Inspector - NPO Group

ShipPlanner - FEMAR

Failures and Damages - FEMAR

Marine Insurance - FEMAR

Maritime Law - FEMAR

Introduction to Shipping -FEMAR

Conflict Management in Teams (Leadership) - CR BASSO

Maritime Documentation - FEMAR

Introduction to ISPS CODE FEMAR

ISPS CODE Operator - Santos Merchants Association

Leadership for Supervisors - CR BASSO

Consulting and Management Training SISCOMEX CARGA - Dr. Paulo Zancul

Transportation and Segregation of IMO Cargoes - FEMAR

Legal Responsibility of Navigation Agents - FEMAR

Chartering Ships for All Cargoes - FEMAR

Leadership in Team Management - CR Basso Consulting

Tallyman - discharge and load - CENEP

Timeline

Master of Business Administration - INTERNATIONAL LOGISTICS

UNIVERSIDADE INTERNACIONAL DE SÃO PAULO (UNINTER)
07.2025 -

Port operations supervisor

ALPHAMAR AGENCY AND PORT SERVICES
11.2023 - Current

Port operations supervisor

RELIANCE AGENCY AND PORT SERVICE
07.2023 - 11.2023

Port Captain

PORTSIDE PORT SERVICE
04.2023 - 07.2023

Planning analyst of port operations

CONLOG S/A
02.2022 - 04.2023

Port operations supervisor

SAFE CAR HANDLING (SCH)
01.2021 - 02.2022

Diploma of Higher Education - PORT MANAGEMENT

UNIVERSIDADE METODISTA DO ESTADO DE SÃO PAULO(UMESP)
01.2017 - 12.2019

Shipplanner

SANTOS BRASIL S/A
12.2016 - 12.2020

Port operations analyst

CONLOG S/A
10.2016 - 11.2016

General coordinator

GULFTAINER PORT OPERATOR LTED
03.2012 - 01.2013

Shipplanner

BRASIL TERMINAL PORTUARIO
02.2012 - 10.2015

Port operations Leader

DEICMAR S/A
11.2011 - 02.2012

Operations technician

RODRIMAR TRANSP S/A
08.2002 - 10.2011
DIOGO FORTUNATO