Diovanna Da Cunha Ramos
Almirante Tamandaré
Summary
Experienced registrar with a proven track record of 2 years in effectively managing onboarding, recordkeeping, and customer service functions. Possesses extensive knowledge of relevant regulations and industry best practices. Dedicated to efficiently assisting customers and supporting fellow staff members with a positive and enthusiastic attitude. Also gained valuable experience in compliance, enhancing ability to ensure adherence to organizational standards.
Overview
5
5
years of professional experience
Work History
Registration Analyst
Braza Bank
08.2022 - Current
- Working as an analyst for individual our legal applicants documentation and qualification.
- Served as a resourceful point of contact for clients seeking guidance or assistance throughout their interaction with our organization.
- Supported senior staff in analyzing complex registration cases, offering valuable insights for resolution strategies.
- Conducted extensive research on regulatory changes to ensure ongoing compliance with all relevant guidelines.
- Increased efficiency through regular monitoring and updating of internal databases and tracking systems.
- Presented detailed reports on registration progress.
- Managed multiple priorities effectively, maintaining accurate records throughout high-volume periods.
- Enhanced client satisfaction by providing excellent customer service during the registration process.
- Trained new team members on standard operating procedures, contributing to increased productivity levels.
Intern in Compliamce
MS Bank
01.2020 - 08.2022
- Analyze of exchange operations who warned according to GAFFI criteria.
- Analyze of documents post import and export operations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
English -
ILSC
Vancouver-Brasil08.2024
Bachelor Of International Relations - Internacionalist
Universidade Positivo
Curitiba-Pr12.2022
Skills
Problem-Solving
Good working with team
Analytical and Critical Thinking
Good written and speaking
Timeline
Registration Analyst
Braza Bank
08.2022 - Current
Intern in Compliamce
MS Bank
01.2020 - 08.2022
English -
ILSC
Bachelor Of International Relations - Internacionalist
Universidade Positivo
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