DOUGLAS FRANCO

With a strong educational background in Social Project Management and Agribusiness, along with certifications in Project Management and Business Consulting, I bring a wealth of knowledge and expertise to the table. Extensive experience in the public and private sectors has allowed me to excel in various disciplines such as projects, technology, strategy, public policies, processes, corporate education, and corporate social responsibility. A career employee at Caixa Econômica Federal for over 15 years, I have gained valuable managerial experience in systems implementation, strategic management, corporate governance, and the implementation of Project Office (PMO) and Processes (BPMO). In the role of General Coordinator of the Federal Human Rights Defense Programs at the Ministry of Women, Family, and Human Rights, successfully managed a budget of over 30 Million Reais annually to execute Public Policies through agreements. Actively involved in strengthening Public Policies such as Business and Human Rights. As an Instructor at CAIXA and the Military Fire Brigade Academy of the Federal District, had the privilege of training numerous Officers, Executives, and technicians in management disciplines and agile projects. Extensive teaching experience at renowned institutions such as IESB, UNICEUB, Faculdade Mackenzie de Brasília, and National School of Public Administration - ENAP, taught courses on Environmental, Social and Corporate Governance, Business and Rights Applied Humanities, as well as other management-related subjects. Commitment to educational excellence further demonstrated by involvement in research and university fundraising. Experienced Consultant with a proven track record of success across various industries, possess exceptional interpersonal skills that enable providing valuable advice and expertise to client organizations to improve their business performance. Solid foundation in analytical thinking and client-focused problem-solving skills, ready to contribute critical thinking and strategic planning abilities to excel in a consulting role.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

• Future Thinking and Scenario Planning for Senior Executives, ENAP and National University of Singapore, 2021, Malaysia
• Leadership for Results: Accelerating Deliveries in the Public Sector with the Delivery Method, ENAP, 2021
• Team Management in Times of Uncertainty, ENAP, 2020
• Digital Transformation in the Public Sector, ENAP and University of Exeter, 2020, England
• Remote and Hybrid Leadership, ENAP, 2021
• Adaptative Leadership, ENAP, 2022
• Leadership and Executive Advancement Program, ENAP and O'Neill School of Public and Environmental Affairs, 2022, USA
• 21st Century Leadership Program, ENAP and Apolitical, 2022, England

creation of relationship policy in financial institutions

• Resolved product issue through consumer testing.
• Supervised team of 30 staff members.
• Collaborated with team of 20 in the development of Effective Relationship Policy at CAIXA.
• creation of the Business Process Office at CAIXA