Douglas Nunes
Cabin Crew Member
Rio De Janeiro
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cabin Crew position. Ready to help the team achieve company goals. Energetic and multilingual, with dynamic customer service skills. Poised, flexible, and dedicated to a team-driven environment, known for excellent customer relations and a welcoming attitude.
Overview
12
12
years of professional experience
6
6
Languages
Work History
Event Promoter
Several Agencies
01.2021 - Current
- Communicated clearly, displayed positive energy and professional outward appearance to foster welcoming environment, providing exceptional customer service to drive satisfaction.
- Resolved customer issues and concerns by listening attentively, implementing best resolution possible.
- Assisted in event planning and coordination for company functions, leading to successful events with positive feedback from attendees.
Coffee Shop Worker
Cheirin Bão
05.2023 - Current
- Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
- Maintained clean and inviting atmosphere for customers, ensuring positive experience and encouraging repeat visits.
- Controlled line and crowd with quick, efficient service
Store Attendant
Helena's Newsstand
02.2012 - 12.2016
- Responded promptly to requests for assistance, spills and customer inquiries.
- Provided exceptional customer service, addressing inquiries promptly and ensuring positive shopping experience for all clients.
Education
Bachelor of Science - Geography
Federal University of Rio De Janeiro
Rio De Janeiro, Brazil 05.2001 -
Skills
Issue Resolution
undefinedAdditional Information
Volunteering:
- Kubus Basis School - Zwolle, Netherlands (2017-2018) -
Teacher's assistant and entertainer
- Beach for everyone - Rio de Janeiro, Brazil (2023 - Current)
Caregiver of people with disabilities
International Experiences:
- Expert in planning and executing trips around the world
Timeline
Coffee Shop Worker
Cheirin Bão
05.2023 - Current
Event Promoter
Several Agencies
01.2021 - Current
Store Attendant
Helena's Newsstand
02.2012 - 12.2016
Bachelor of Science - Geography
Federal University of Rio De Janeiro
05.2001 -
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