Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Additional information

Duane Eastmond

596th Transportation Brigade
Castle Hayne
1
Certification
20
years of professional experience

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Work History

Telecom

5 Years 3 Months
596th Transportation Brigade | 11.2020 - 02.2026
  • Series: 0391 Telecommunications
  • Pay Plan: WG - Non-supervisory Pay Schedules Federal Wage System
  • Grade: 10
  • Duties, Accomplishments and Related Skills:
  • Secret Clearance
  • Operates in a public safety role and/or directly supporting public safety operations in a role focused on first responder communications. Develops and executes public safety communications education or training engagements. Captures and provides information on public safety broadband network usage and experience. Creates and manages external messaging and supporting collateral for public safety communications engagements. Assisted in maintaining base LMR system. Programmed, maintained, serviced and updated portable, mobile and base radio systems. Worked on VHF, UHF, 700 and 800 systems, to include VIPER. Project lead for training, deploying, and managing FirstNet mission critical public safety communications. Collaborates with local, state and federal partners on the use of the FirstNet critical communications infrastructure. Developed and delivered training platforms on FirstNet usage, enhancing first responders' communication capabilities. Identified operational needs and executed initiatives to optimize mission communications effectiveness. Serves as a Telecommunications Specialist troubleshooting telecommunications equipment, such as PBX, VOIP, to identify and repair malfunctions. Test telecommunications equipment to verify end-to-end circuit, system, and network signals. Maintains continuity of all voice, data, wireless, Voice Over Internet Protocol (VOIP) systems, and secure operations; resolves common to complex equipment problems. Prepared Requests for Service (RFS) and conducted site surveys to recommend service enhancements. Prepares telecommunication service requests (TSRs) to the Defense Information Systems Agency (DISA) and commercial vendors for circuit starts, moves, and disconnects. Prepare contracts and telecommunications work orders for local and remote telephone starts and changes. Contact vendors to determine cause and extent of problems and take corrective maintenance actions. Resolves discrepancies with commercial communication companies or government host activities. Initiate corrective actions during circuit and PBX outages to re-establish service. Maintain a follow-up schedule to perform required actions until service is restored. Monitor corrective actions for telecommunication systems to ensure problem resolution. Develops site circuit drawings as a reference guide to aid in troubleshooting issues. Reports to senior leaders the need for manpower and funding for repair or maintenance. Operates and maintains digital and analog telecommunications equipment and transmission media and associated tools. Tests and troubleshoots telecommunications equipment and networks. Provides technical assistance and/or training related to the operation and maintenance of telecommunications systems and equipment. Perform real-time fault resolution and maintenance of telecommunications systems during service interruption. Prepare reports about an organization/agency's telecommunication performance and operation. Safety Officer within the division ADSO/CDSO using occupational safety and health program concepts with an emphasis on hazmat, CBRN and explosives. Managed wide range of safety programs for the division. Promotes safety objectives through formal and informal communication. Developed SOP/SOGs for hazard mitigation for the division to include the transportation of hazardous materials. Conducted several incidents and transportation accident investigations. Recommended changes to mitigate risks. Create and review topology drawings for network infrastructure plans and designs to ensure configuration of systems are maintained. Analyzes network performance and assists in determining corrective actions for deficiencies
  • Worked within federal job framework to support public safety operations.
  • Okay to contact this Supervisor: Yes

Program Manager

1 Year 9 Months
Supper Optimist of Wilmington | 11.2023 - 08.2025
  • The Program Manager is responsible for Safety and Compliance, Emergency Management, Physical Security, Logistics and Budget oversight.
  • Managed Safety Program by researching and interpreting safety standards, conducting accident investigations, and maintaining records of facility hazard inspections. Developed local safety standards to eliminate and control potential hazards.
  • Led the research, development, and interpretation of action plans for emergency response and continuity of operations.
  • As the Physical Security specialist, implemented strategies to protect facilities, equipment, people, documents, and records. Ensure all facilities and equipment are locked when not in use. All hard copies of documents and records are secured, and digital copies are backed up to secure cloud storage. Conduct physical security inspections and work with contractors to mitigate security risks. Brief senior leaders and stakeholders of vulnerabilities and deficiencies identified from inspections Develop policies and procedures for securing all facilities and property of the unit.
  • As the Budget Specialist, gathered itemized purchase requests from division leaders during the identified period. Compile a comprehensive budget analysis for presentation to senior leaders for approval. Approve purchase requests from division leaders or make purchases based on the needs addressed in the approved budget. Monitor the execution phase for compliance with the approved budget. Brief senior leaders, both verbally and in writing, on the progression of the budget period to ensure the organizational needs and goals are met. Managed a $400,000 per year budget.
  • Logistics. Assigned 700 players to team rosters after draft. Scheduled practice slots based on field availability. Schedule season games and officials. Worked with outside tournament organizations to schedule tournaments at our facility for additional revenue of $75,000 per year. Hired and managed concession stand staff and field maintenance crews.

Fire Captain

3 Years 4 Months
596th Transportation Brigade | 07.2017 - 11.2020
  • Series: 0081 Fire Protection and Prevention
  • Pay Plan: GS - General Schedule (Ch. 51, 5 U.S.C.).
  • Grade: 08
  • Duties, Accomplishments and Related Skills:
  • Served as HazMat Team coordinator. Managed all aspects of hazardous material program to include equipment, training, exercises, budget and TACOM AEFRP/IPP. Managed maintenance program of all monitors and equipment requiring calibration and maintenance, service and repair. Worked closely with TACOM Consequence Management Team (CMT) for fielding of new equipment and training. Recommended response equipment to TACOM CMT for fielding throughout the Army. Worked closely with MOTSU Emergency Manager/CBRNE Officer. Alongside EM/CBRNE officer; organizes, plans and coordinates a variety of emergency response programs with federal, state and local entities. Establishes and maintains contacts with federal, state and local officials involved with various emergency action plans. Provided EM support during emergency conditions and on a day-to-day basis, working on specific projects pertaining to WMD/CBRNE response planning and hazardous materials incident response planning and prevention. Works with senior management on a wide range of policies and procedures.
  • Safety Officer within the department and on emergency scenes. ADSO/CDSO uses occupational safety and health program concepts. Managed wide range of safety programs for the department. Promotes safety objectives through formal and informal communication. Draft SOP/SOGs for compliance. Conducted several incident investigations for DES. Recommended changes based on outcomes.
  • Worked in Emergency Management roles during natural and manmade emergencies standing up an EOC and incorporating FEMA ICS/IMS functions. Interagency planning, coordination, and/or response in complex social services contexts. Problem solving in fluid environments and in collaboration with a wide range of governmental and non-governmental stakeholders. Developing best practices and/or delivering training related to interagency planning, emergency preparedness and response activities. Analyzing emergency and steady-state program, policy, and operations, making recommendations for changes based on various types of emergencies or migration events. Coordination with Federal, state and/or local emergency management. Experience with Emergency management organizations (such as Federal Emergency Management Agency, Red Cross, etc.) in the design, application and implementation of emergency management and preparedness. Experience drawing information from various sources, analyzing content, synthesizing, and preparing coherent, grammatically correct written products under deadlines and time constraints. Experience interacting with military emergency management and response organizations, including National Guard and Reserve organizations with responsibility for planning and executing emergency management responses to local, regional, or national emergencies. Experience as a response team member in responding to and providing analysis of emergency support or response activity to improve agency or organizational capabilities.
  • Supported public safety operations by focusing on first responder communications. Developed and executed training engagements for public safety communications, capturing and providing insights on public safety broadband network usage. Creates and manages external messaging and supporting collateral for public safety communications engagements.
  • Led evaluation of AT&T FirstNet for SDAT-ES, managing devices during a 60-day evaluation. Maintained inventory, deployed apps, and trained personnel on FirstNet system use. Developed and submitted After Action Report to IMCOM and SDDC post-evaluation.
  • Responds with local, state and tribal agencies when requested for assistance through mutual aid agreements. Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Expresses information (for example, ideas, or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages in a succinct and organized manner; produces written information
  • Served in a federal position
  • Okay to contact this Supervisor: Yes

Firefighter/BLS/Training Officer

11 Years 2 Months
596th Transportation Brigade | 05.2006 - 07.2017
  • Series: 0081 Fire Protection and Prevention
  • Pay Plan: GS - General Schedule (Ch. 51, 5 U.S.C.).
  • Duties, Accomplishments and Related Skills:
  • Works under the general supervision of the Lead Firefighter (Basic Life Support). Performs duties in accordance with established regulations and methods. Receives direct verbal orders at scene of fires or emergencies relating to fire fighting and emergency methods. Work is subject to spot check for adequacy and conformance with standard procedures. As an Emergency Medical Technician, carries out assignments in accordance with recognized techniques and procedures applicable to the type of injury and illness involved. Performed duties as Firefighter (Basic Life Support). The terminal accomplishes the movement of ammunition and other dangerous cargo. The firefighter serves as a member of a crew engaged in the protection of life and property. Responds to and combats fires in wooded areas and on ships, trains, trucks, and structures which contain munitions, fuels, gases, and volatile chemicals. Performed as an Emergency Medical Technician assigned to an ambulance.
  • 2007-2013: As the training officer, incumbent develops and manages comprehensive fire protection training, safety, and hazardous material (to include chemical, biological, radiological, nuclear, and explosives; CBRNE) handling programs at the installation. Developed a comprehensive program of on-the-job and certification training for Fire and Emergency Services personnel. Developed lesson plans for recurring proficiency training using methods aligned with established guidelines of the International Fire Service Training Association (IFSTA). Ascertains training needs based upon mission requirements and training records. Determines material requirement for facilities, equipment, training devices, etc, ensure reference materials such as the NFPA Handbook of Fire Protection, National Fire Codes, Army directives, video library, other training aids, and Career Development Course manuals are kept current, filing changes as they are received. Required training includes chemical and physical properties of fire; combustible and explosive properties of volatile fluids and gases, and appropriate firefighting techniques; operation and maintenance of firefighting apparatus; use and maintenance of specialized powered and non-powered forcible entry tools and rescue equipment; extinguisher agents, their values and uses; firefighting techniques associated with explosives, chemicals, and conventional weapons; hydraulics; structural and aircraft fire fighting; rescue techniques and procedures; live fire drills; structural fire exercises, etc., and other subjects required to maintain a competent level of firefighting skills and knowledge. Maintained pace with new firefighting technology, tactics, strategy, and state-of-the-art technologies, making necessary adjustments and modifications. Maintains documentation of training, i.e., individual training evaluation records and the fire protection training records. Managed training devices, films, technical orders, and the reference library to support effective training and resource accessibility. Coordinates on-the-job training exercises in firefighting and prevention. Provides support to personnel who participate in the administration and delivery of the department training and fire prevention programs. Supported the management of DOD mandated and Career Certification Programs in accordance with standards of the International Fire Service Accreditation Congress (IFSAC). Monitors the progress of all firefighters through the certification program to ensure the system is not compromised. Successfully achieved direct delivery agency status to certify our personnel in-house, saving the department thousands of dollars. Experience securing cost-effective training purchases and maintaining adherence to the Clinger-Cohen Act and other agency and federal requirements related to workforce training and development. Processed SF182 training requests. Fire school director through NC Office of State Fire Marshal Firefighter Certification program.
  • Employed in federal position focused on fire protection and emergency services.
  • Supervisor: Michael Fox (9104578961)
  • Okay to contact this Supervisor: Yes

Education

Technical or occupational certificate - Leadership

CES Basic Fort Leavenworth | KS, United States | 08-2014
  • Relevant Coursework, Licenses and Certifications:
  • Army Civilian Education System - Basic

High School Diploma

Middletown High School North | Middletown, NJ | 06-1994

Skills

Customer engagement
Attention to detail
Time management
Multitasking
Telecommunications management
Teamwork and collaboration
Customer service
Reliability
Effective communication

Accomplishments

The Department of the Army Civilian Service Achievement Medal is an award given to Department of the Army civilian employees for noteworthy achievements, continuous superior service, or a level of performance comparable to the military's Army Achievement Medal. Awarded this medal two times during my career.

Certification

  • FEMA HSEEP L-0146
  • NC Fire Level II Standard (Pre-qualified)
  • NC Fire Investigative Tech (FIT)
  • Flagger Safety Instructor
  • OSHA Construction TTT (OSHS500)
  • NIMS Train the Trainer to the 300 and 400 Level
  • Fire Department Incident Safety Officer; 2/4/2016 NPQS# 2001570
  • Principles of Modern Fire Attack - SLICE-RS Instructor
  • Wildland Firefighter I (NWCG Level II); DoD 2/5/2000
  • Shipboard Firefighting Instructor
  • Modular Emergency Response to Radiological Transportation Incidents Instructor
  • Fire Inspector III; 10/2/2012 NPQS# 816324
  • HazCat WMD; 5/4/2012
  • 1403 Live Burn Instructor; Fixed Facility
  • Emergency Vehicle Driver Instructor
  • Shipboard Firefighting (10/19/2007) Marine Firefighting for the Land Based Firefighter
  • Certification - DOD Fire Officer III (12/1/2010)
  • Certification - DOD HazMat Incident Commander (9/4/2008)
  • Certification - DOD Fire Instructor III (03/26/2007)
  • Certification - DOD Fire Instructor II (03/26/2007)
  • Certification - DOD Driver Operator - MWS (10/23/2006)
  • Certification - DOD Fire Inspector II (05/30/2006)
  • Certification - DOD Fire Officer II (05/30/2006)
  • Certification - DOD Airport FF (04/21/2005)
  • Certification - DOD Telecommunicator I/II (12/12/2003)
  • Certification - DOD HazMat Technician (04/30/2003)
  • Certification - DOD Driver/Operator Aerial (12/14/2002)
  • Certification - DOD Fire Officer I (09/14/2001)
  • Certification - DOD Driver/Operator Pumper (09/06/2001)
  • Certification - DOD HazMat Operations (06/15/2001)
  • Certification - DOD Firefighter II (06/15/2001)
  • Certification - DOD Fire Instructor I (08/09/2000)
  • Certification - DOD Firefighter I (06/26/2000)
  • Certification - DOD HazMat Awareness (06/26/2000)
  • Certification - DOD Fire Inspector I (06/23/1999)

Timeline

Program Manager

Supper Optimist of Wilmington
11.2023 - 08.2025Read More

Telecom

596th Transportation Brigade
11.2020 - 02.2026Read More

Fire Captain

596th Transportation Brigade
07.2017 - 11.2020Read More

Firefighter/BLS/Training Officer

596th Transportation Brigade
05.2006 - 07.2017Read More

CES Basic Fort Leavenworth

Technical or occupational certificate from Leadership
Read More

Middletown High School North

High School Diploma
Read More

Additional information

  • Panelist APCO 2024 Conference for FirstNet in National Defense (US Army SME)
  • Employee of the Quarter for Excellence, First Qtr FY13
  • Army Achievement Medal for Civilian Service, 10/2014
  • Army Achievement Medal for Civilian Service, FY18 (Hurricane Florence Response)
Duane Eastmond