Experienced Lead Bartender with 5+ years in fast-paced restaurant service, known for customer service expertise, team communication, and strong multitasking. Brings leadership, workplace safety, and smooth coordination to support efficient, high-quality guest experiences.
Overview
8
8
years of professional experience
Work History
Lead Bartender
Applebee's Neighborhood Grill & Bar
Martinsburg
12.2022 - Current
Trained new bartenders on service standards and drink preparation.
Mixed cocktails, beer, and wine following Applebee's drink recipes.
Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
Coordinated with servers and kitchen staff on guest orders.
Maintained clean bar areas and followed food safety rules.
Managed cash register, payments, and closing cash count.
Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
Barback
Saretto
Martinsburg
04.2020 - 11.2022
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Prepared ice wells, fruit trays, and backup ingredients for bartenders.
Washed collected glassware to ensure cleanliness and readiness for service.
Used POS system to ring up customers and open and close tabs.
Maintained a clean work environment by sweeping floors and disposing of trash.
Engaged in continuous learning about new products and cocktail recipes.
Host/Busser
Cinco De Mayo Mexican Restaurant
Martinsburg
01.2019 - 03.2020
Greeted guests with warm hospitality at Cinco De Mayo Mexican Restaurant front entrance.
Managed reservations and walk-in arrivals with clear communication.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Developed long-term relationships with customers to increase opportunities for repeat business.
Performed regular restroom checks to restock supplies and handle minor cleaning.