Eliora Popack

• Managed scheduling and publishing of posts using social media management tools.
• Collaborated with marketing team to align social media campaigns with brand strategy.
• Developed engaging social media content for diverse platforms and audiences.
• Assisted in planning promotional events through targeted social media outreach efforts.

• Planned and coordinated special events to boost customer numbers and profits.
• Effectively multitasked within fast-paced environment.
• Prepared and served high-quality cocktails to VIP guests.
• Engaged with guests to provide exceptional customer service.
• Addressed customer complaints promptly and professionally.
• Coordinated party themes and decorations to enhance guest experience.
• Delivered entertaining performances, including dances & many shows for the guests.

• Head Bartender/ Event planner planned & threw various events during the week and created a fun, lively atmosphere for our guests that came from all around the world, including weekly beer pong tournaments, beach fiestas, pub crawls and more.

• Tour guide: Guided diverse groups hiking up and down active Volcanos. Obtaining all the information and relaying it back to the groups. Then later bringing them onto a party bus and creating a party atmosphere while creating life long friendships and giving the best service so everyone can have a great time.

• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Coached staff on strategies to enhance performance and improve customer relations.
• Created a fun atmosphere for guests and making everyone feel welcomed
• Planned various themed nights
• Mixed various fun new drinks
• Animator

• Worked directly with first class passengers, vip’s as well as presidents of the company
• Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
• Created and maintained flight and events logs, aircrew flying records and records of incoming and outgoing flights.
• Followed safety, passenger and supply pre-flight checklists.
• Kept cabin neat, clean and professional in appearance.
• Dealt with mechanical and passenger emergencies according to standards.

• Maintained tidiness and organization throughout bar area.
• Suggested cocktail choices based on customer preference, daily specials and inventory availability.
• Calculated charges, issued table checks, and collected payments from customers.
• Maintained accurate cash handling practices while efficiently serving customers.
• Honed bartending skills by assisting bartender with high-volume shifts.
• Provided exceptional service to high volume of daily customers.
• Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
• Explained rules, took bets, and delivered payouts to facilitate movement of games.
• Calmed down angry guests or patrons using skills in active listening and positive engagement.

• Planned various indoor activities, including painting, drama productions and ceramics in preparation for rainy days or stormy weather
• Checked children prior to entering boats, canoes or kayaks to check life jacket usage and maintain overall safety standards
• Supported children by actively listening and offering encouragement
• Monitored behavior of each child and reported incidents or suspicion of abuse to superiors
• Updated all documentation and logs to maintain camp and camper records
• Kept all camper and work areas neat, clean and organized
• Built and maintained positive relationships with campers, staff and families

• Led team meetings and one-on-one coaching sessions to continuously improve performance.
• Delegated work to staff, setting priorities and goals.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.