Emanuela Freitas Neves
Rio de Ja,Rio de Janeiro
Summary
A skilled professional with expertise in technical product understanding and linguistic creativity, adept at machine translation post-editing and interpretation accuracy. Demonstrates initiative taking and successful up-selling, optimising time effectively while coping with pressure. Proficient in desktop publishing, language teaching, and copywriting capabilities, with a strong focus on text revision.
Overview
5
5
years of professional experience
Work history
Sales assistant
Brasileirissíma- International boarding Galeão
Rio de Janeiro, Rio de Janeiro
10.2024 - 01.2025
- Foreign customer service
- Customer service
- Receiving merchandise
- Customer feedback on shopping experience
- Opening and closing of the store
- Visual merchandising
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Successfully delivered on tasks within tight deadlines.
Sales assistant
C&A
Rio de Janeiro, Rio de Janeiro
10.2023 - 03.2024
- Sales record on Children's Day 7% above the target.
- Customer service consultancy format.
- Fitting room assistance
- Assist customers in fitting room
- Store organization
- Collaborated effectively with team members to meet sales targets.
- Offered personalised shopping advice to enhance customer experiences.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Utilised excellent communication skills to provide detailed product information.
Stock inventory assistant manager
Datasite
Rio de Janeiro, Rio de Janeiro
11.2019 - 12.2022
- Conducting periodic inventories
- Data recording and product verification
- Organization and restocking of inventory
- Implemented cost-effective measures for efficient use of storage space and resources.
- Managed stock inventory to ensure smooth functioning of operations.
- Assisted in the planning of annual physical inventory counts.
Education
Bachelor of Arts - Museology
UNIRIO
Rio de Janeiro 02.2025 -
English
Wizard by Pearsons
Rio de Janeiro 01.2024 -
Skills
- Initiative taking
- Successful up-selling
- Interpretation accuracy
- Desktop publishing
- Language teaching
- Coping with pressure
- Copywriting capabilities
Languages
English
Advanced (C1)
Portuguese
Native
Spanish
Intermediate
Affiliations
- Reading
- Photography
- Painting
- Drawing
- Sewing
Timeline
Bachelor of Arts - Museology
UNIRIO
02.2025 -
Sales assistant
Brasileirissíma- International boarding Galeão
10.2024 - 01.2025
English
Wizard by Pearsons
01.2024 -
Sales assistant
C&A
10.2023 - 03.2024
Stock inventory assistant manager
Datasite
11.2019 - 12.2022
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