Resumo
Visão geral
Experiência profissional
Formação acadêmica
Habilidades e competências
LANGUAGES
Personalizado
Certificados
Linha do tempo
Generic

Emerson Alexandre Fontes

Resumo

  • More than 30 years of professional experience in Implementations, Process Audits and Process Control related to (PY) Payroll, (R2R) Payroll Accounting, (PA) Personnel Administration, (H2R) Employee Life Cycle Processes, (T&A) Time and Attendance, (BN) Benefits Operations, (GM) Global Mobility Payroll Process and Human Resources Operations.
  • Strong knowledge in HR Operations in International companies with different economic groups, many Legal entities, Unions in many parts of Brazil (States) and had been worked with some LATAM Countries.
  • Responsible to conduct projects under HR Operations for M&A&D (Merger, Acquisitions and Disinvestments), LER (Legal Entity Reorganized), Carve OUT/IN Process, Spin offs and Digital Roadmap implementation under HR Operations Process.
  • Experience as CSM (Client Success Management), creating relationship between Service Center, 3rd party and Customer to provide best in class delivery process.
  • H2R Operations Experience (People Life Cycle since Hire until Retire and/or Termination Processes).
  • KPI's Development to attend Operations and handle NPS, CSAT controls
  • I worked as PMO and functional Leader in many projects (change payroll systems) using Six Sigma methodology. These changes were version and new systems.
  • I worked with consultant in implementation for Payroll/Benefits/T&A and HR Process for 4 years.
  • BPO Management (Business Process Outsourcing) of Payroll Process, responsible for development proposals, implementation and ongoing creating and managing: SLA, SOW, Roles & Responsibility Matrix, DRP, BCP.
  • Management project for Transition between legacy systems. Eg: Oracle HR, People Soft, Success Factor, Workday and HCM SAP.
  • Strong Knowledge in Development and Management in Payroll Accounting process, reconciliation, accruals, development of different Layouts and accounting plans to systems: (Mainframe, Oracle, SAP, Microsiga, SSA, BPCS, Magnus, Symex and others).
  • Development and provide training for users and facilitators in Payroll Process.
  • Development and create process to implementation SOX (404) process in the payroll and Personnel Administration area.
  • Strong experience in management multidisciplinary teams and teams in another states/cities/countries (long distance).
  • Shared Services HR Operations Model Management, Budget, Billing and Revenue Management, Global Digital Roadmap Implementation and processes design (Processes Flowchart).
  • Expertise in the attending for many levels in the companies since blue colors until high levels in the structure.
  • Service Center Delivery Operations, SAP (HCM), WORKDAY and SUCCESS FACTOR
  • Continuous Improvement in HR Operations looking at improvement in internal processes (end to end).

Visão geral

4
4
Languages
1
1
Certification
1
1
year of post-secondary education
37
37
years of professional experience

Experiência profissional

Payroll Senior Manager

CI&T
Campinas, São Paulo
2025.11 - atual

CI&T is a Brazilian company focused on technology, currently
operating in 25 countries with offices in 13 Countries. In my role, I'm working with HR Operations and directly with:

  • Global Payroll Accounting Focal Point: During the monthly accounting close, I am responsible for overseeing the entire process of data transmission between the various countries and the accounting/controlling departments. I am responsible for following up on any inquiries, managing changes involving the payroll provider that impact accounting, driving process improvements, and handling new projects related to the closing process to ensure successful delivery.
  • Global Payroll Implementation: I am responsible for the functional aspects of the global payroll implementation. Currently, 12 countries use their own local payroll vendors, and the goal is to consolidate this into a single global provider; I am therefore responsible for orchestrating the entire project, coordinating with global payroll providers, HR, Procurement, Finance, and the executive team.
  • HR Operations: Currently working in the benefits area to implement necessary changes and ensure the best benefits process for both employees and the company.

Sr Payroll Manager for Global Accounts Perimeter: Brazil

TMF Group
2022.10 - 2024.03
  • Managing 35 people being (2 supervisors and 33 Analysts/Assistants/Interns/Focal Points)
  • Delivery HR&P Services (PY, Benefits, Payroll Accounting, T&A and HR Process, Quality Assurance) for 40 customers
  • CSM: Client Success Management for these accounts
  • Management Projects Implementation between customers and TMF
  • Responsibility of Billing, Budget Management, Profit Margin and Crisis Management, Customer Administration

Latam Payroll Senior & HR Operations Manager

Novartis Biociência S/A
2021.12 - 2022.11
  • I had 2 main responsibilities: One of them it was Payroll Operations: ~5500 employees Perimeter: 13 Countries
  • Second one: CSM (Client Success Management) for Brazil: Attending and discussion with Peers and Key Stakeholders for HR Process (HR Board and HR Directors) and International Mobility

Brazil Payroll Senior & HR Operations Manager

Novartis Biociência S/A
2020.05 - 2021.12
  • I had 2 main responsibilities: One of them is HR Operations: ~3000 employees (Payroll, Personnel Administration, Benefits, T&A (Time Management), Payroll Accounting, M&A
  • Second one: CSM (Client Success Management): Attending and discussion with Peers and Key Stakeholders for HR Process (HR Board and HR Directors) and International Mobility

Payroll & Benefits Manager for LAM Perimiter: South America

Rhodia Poliamida e Utilidades Ltda (Solvay Group)
2018.06 - 2020.06
  • We had a reorganization in Solvay many jobs were suppressed and others has been adjusted (Perimeter and Level), but responsibilites continue the same
  • Contact with Headquarter (USA)
  • Coordinate Payroll Process / Payroll Accounting / Time Management and H2R Life Cycle Operations
  • Coordinate Inbound and Outbound Process (Expats), Benefits Operation and implementation Projects in HR Operations
  • Coordinate eSocial Implementation Process (relationship and IT between all areas involved)
  • Time Management Supplier
  • Operations in Chile, Colombia and Venezuela
  • Today I'm responsible for 10 people directly splited in 8 Units (including Hedquarter and Service Center)

Regional Operational Program Manager for Latin America

Rhodia Poliamida e Utilidades Ltda (Solvay Group)
2016.02 - 2018.06
  • Major responsibilities: Contact with Headquarter (France)
  • Coordinate Payroll Process / Payroll Accounting / Time Management and (H2R) People Life Cycle Operations and Personnel Administration
  • Coordinate Inbound and Outbound Process (Expats)
  • Coordinate Benefits Operation
  • Coordinate Projects in HR Operations
  • Coordinate eSocial Implementation Process (relationship and IT between all areas involved)
  • Today I'm responsible for 16 people directly

Payroll Coordinator Brazil with Latin America Perimeter

Rhodia Poliamida e Utilidades Ltda (Solvay Group)
2011.07 - 2016.02
  • Company with 17 sites in Latin America and 8 in the Brazil
  • Major responsibilities: Payroll Process, Time Management, Personnel Administration, All projects related for these areas
  • Responsible for relationship with our Payroll suplier
  • Responsible for monitoring (CRM process)
  • Responsible for Global View implementation (2011 - 2012), SAP Plataform - ADP Supplier
  • Responsible for EuHReka Implementation (2014) , SAP Plataform - NGA Supplier
  • Today I'm responsible by 13 people (Analysts and Intern)

Employee Services Project Leader

General Electric do Brasil Ltda
2011.03 - 2011.08
  • Visão Geral da Empresa: Company with 6.000 employees in Brazil with 13 business working in Infrastructure, Health, Aviation, Energy and Finance
  • All projects to be implement will be necessary my participation in the development and implementation in the internals customers
  • Control budget for Payroll projects
  • Responsible for Merge & Acquisition related for Payroll / Personnel Administration Process
  • Company with 6.000 employees in Brazil with 13 business working in Infrastructure, Health, Aviation, Energy and Finance

Employee Services Leader Brazil

General Electric do Brasil Ltda
2009.06 - 2011.03
  • Responsible by 5 areas in the Shared Services areas (GBS - Global Business Services): Payroll, Personnel Administration, Payroll Accounting, Pension Plan and Expatriation
  • Responsible in the Strategic Planning execution and Budget Control (5 Cost Centers)
  • Project Manager for a big project: One Payroll per country - standardization practices and consolidate all payrolls in Brazil
  • Responsible for management and attending with all customers (11 HR managers)
  • Responsible to implement new companies when GE Merge or Acquisition
  • Responsible to Management Proposals for New Services
  • Responsible for H2R Operations
  • Responsible for 20 people (4 supervisors) Teams in (São Paulo, Rio de Janeiro e Minas Gerais)

Employee Services Operations Leader Brazil

General Electric do Brasil Ltda
2008.09 - 2009.06
  • Responsible by Operation in Payroll, Personnel Administration, Payroll Accounting and Pension Plan
  • Implement Proposal accepted by our internal customers
  • Responsible for 15 pessoas (4 supervisors) - Teams in (São Paulo, Rio de Janeiro and Minas Gerais)

Payroll Manager

General Electric do Brasil Ltda
2006.11 - 2008.09
  • Managment Payroll Area
  • Responsible for 6 people (1 supervisor)

Consultant for HR Process Implementation

HF Associados Ltda
2003.08 - 2006.11
  • Visão Geral da Empresa: Company providing services to General Electric
  • Implementation in the change for Payroll System (System: Populis; As400 → Client Server)
  • Implementation all Process in HR related to Payroll System, development SOP (Standard Operation Procedure) and Process Maping
  • Attending to Employees / Executives - CRM Last Level
  • Company providing services to General Electric

Relationship Manager

EDS Ltda (Electronic Data System)
2000.09 - 2003.09
  • Visão Geral da Empresa: American Company working in IT
  • BPO Manager - Responsible for Payroll Services
  • Responsible in the creation for proposals after visit in the future customers (Prospects) - Relationship with Sales Department
  • Implementation and On going in Payroll Services for Powertrain and GM Purchasing (Joint Venture between General Motors and Fiat Motors)
  • Responsible togheter IT Area in the Capacity plan for System and Servers
  • Responsible for 8 people
  • American Company working in IT

Payroll Supervisor

General Electric do Brasil Ltda
1991.08 - 2000.09
  • Visão Geral da Empresa: American Company with many business with 3.200 employees
  • Responsible for: Payroll Process, Payroll Accounting, T&L - Travel and Living
  • Supervisor in the Process Implementation in the HR Areas related (Benefits & Compensation)
  • Responsible for 3 people
  • American Company with many business with 3.200 employees

Account Analyst Leader

General Electric do Brasil Ltda
1989.01 - 1991.08
  • Responsible for Payroll Accounting Process (50 Accounts)
  • Responsible for Accruals (Vacation and 13 Salary and Profit Sharing)
  • Responsible for T&L Accounts (6 Accounts)
  • Responsible for check in Balance Accounts in the cutoffs
  • Responsible for 2 people

Travel Account Analist - Level A

General Electric do Brasil Ltda
1987.04 - 1989.01
  • Responsible for T&L - Travel and Living process for all travelers (200 people)
  • Check in National and Foreing Reports
  • Responsible to input information to create Journal Entries for T&L: (Air Ticket, Advances and Reimbursement)
  • Reconciliation betwenn Statment Reports prepared by travelers and Travel System
  • Responsible for Accrual in Travel Balances
  • Responsible for the Travel System (mainframe)

Intern

1986.11 - 1987.04
  • Input information in General Ledger System
  • Creation Reconciliation Maps
  • File

Senior Payroll Manager

CI&T
Campinas
2025.10

CI&T is a Brazilian company focused on technology, currently operating in 25 countries. In my role, I am working with:

  • Global Payroll Accounting Focal Point working directly with the Accounting and Controller teams, supporting the closing and acting as a focal point between these areas and Global Payroll processes.
  • Global Payroll Implementation

Formação acadêmica

MBA Gestão em TI - Information Technology

Univanguard
2026.03 - 2027.02

Business Administration - emphasis in Human Resources

Anhanguera University

Labor Relations -

FGV

Economy -

IMES

Habilidades e competências

  • Populis Payroll System
  • NGA - Expert
  • Oracle HR
  • ADP Global View Payroll Process
  • ADP Web - Expert System
  • FPW
  • TOTVS - Protheus
  • Workforce - T&A System
  • Senior Systems - T&A
  • Senior Systems - EHS Module
  • Client relations
  • Expertise in erp systems
  • Change implementation
  • Agile project management
  • Budget forecasting
  • Vendor relationship maintenance
  • People Management
  • Crisis management
  • Budget management
  • Client Relationship Management
  • Accounting principles
  • Customer Service
  • Change management

LANGUAGES

Português
English
Portuguese
Spanish

Personalizado

2,6,4

Certificados

  • Six Sigma - Green Belt (GE Mentored)
  • New Labor Relation Law (13.467/17)
  • eSocial - IOB Thompson
  • LGPD (Data Protection General Law) law 13.709/18
  • SOX – KPMG – Brazil – Oct/06
  • New Labor Rules – IOB – Sept/17

Linha do tempo

MBA Gestão em TI - Information Technology

Univanguard
2026.03 - 2027.02

Payroll Senior Manager

CI&T
2025.11 - atual

Senior Payroll Manager

CI&T
2025.10

Sr Payroll Manager for Global Accounts Perimeter: Brazil

TMF Group
2022.10 - 2024.03

Latam Payroll Senior & HR Operations Manager

Novartis Biociência S/A
2021.12 - 2022.11

Brazil Payroll Senior & HR Operations Manager

Novartis Biociência S/A
2020.05 - 2021.12

Payroll & Benefits Manager for LAM Perimiter: South America

Rhodia Poliamida e Utilidades Ltda (Solvay Group)
2018.06 - 2020.06

Regional Operational Program Manager for Latin America

Rhodia Poliamida e Utilidades Ltda (Solvay Group)
2016.02 - 2018.06

Payroll Coordinator Brazil with Latin America Perimeter

Rhodia Poliamida e Utilidades Ltda (Solvay Group)
2011.07 - 2016.02

Employee Services Project Leader

General Electric do Brasil Ltda
2011.03 - 2011.08

Employee Services Leader Brazil

General Electric do Brasil Ltda
2009.06 - 2011.03

Employee Services Operations Leader Brazil

General Electric do Brasil Ltda
2008.09 - 2009.06

Payroll Manager

General Electric do Brasil Ltda
2006.11 - 2008.09

Consultant for HR Process Implementation

HF Associados Ltda
2003.08 - 2006.11

Relationship Manager

EDS Ltda (Electronic Data System)
2000.09 - 2003.09

Payroll Supervisor

General Electric do Brasil Ltda
1991.08 - 2000.09

Account Analyst Leader

General Electric do Brasil Ltda
1989.01 - 1991.08

Travel Account Analist - Level A

General Electric do Brasil Ltda
1987.04 - 1989.01

Intern

1986.11 - 1987.04

Business Administration - emphasis in Human Resources

Anhanguera University

Labor Relations -

FGV

Economy -

IMES
Emerson Alexandre Fontes