Dynamic Guest Services Supervisor with a strong focus on guest relationship management and team leadership. Proven ability to train staff and coordinate events effectively, enhancing guest experiences in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Guest Services Supervisor
Tennessee Performing Arts Center
Nashville, Tennessee
09.2023 - Current
Managed guest inquiries and resolved issues in a fast-paced environment.
Supervised front-of-house staff during events at Tennessee Performing Arts Center.
Trained new team members on customer service protocols and venue policies.
Stage Manager
Hendersonville Performing Arts Company
Hendersonville, Tennessee
01.2023 - 06.2023
Stage Managed two productions at the Hendersonville Performing Arts Company: Sound of Music & The 25th Annual Putnam County Spelling Bee
Coordinated rehearsals, ensuring all elements ran smoothly and on schedule.
Called out performance technical cues using wireless headsets.
Theater Camp Counselor
Hendersonville Performing Arts Company
Hendersonville, Tennessee
07.2022 - 08.2022
Assisted in developing and implementing theater workshops and performance schedules.
Provided guidance and support to campers during rehearsals and performances.
Supervised daily activities for campers, ensuring a safe and engaging environment.