Activities Desk
Crystal Mountain Resort and Spa
2024.05
- Responsible for booking reservations for guests to do different activities and assisting the front desk.
AEISHA CHRISTIE
Brown’s Town
Summary
Dynamic and dedicated hospitality professional with over three years of hands-on experience in customer service, customer relations, front desk operations, and event coordination. Proven ability to deliver exceptional guest experiences while managing daily operations and maintaining high service standards in fast-paced environments. Detail-oriented with strong communication and project management skills, recognized for a proactive approach to problem-solving and process optimization. Eager to leverage expertise to contribute to the success of a high-performing team committed to outstanding customer satisfaction.
Work History
Food and beverage and Human Resource
Grand Bahia Principe Hotel
2023.11
- Responsible for working the line giving guests what they need. And also, employees contracts, letters that employees request in human resource.
Activities Desk
Crystal Mountain Resort and Spa
2023.05
- Responsible for booking reservations for guests to do different activities and assisting the front desk.
Customer Service Representative
Shipwize Services Limited
2022.10
- Provide great customer service attending to clients' needs making sure their packages have arrived and are ready for pick up.
Server
Grand Bahia Principe Hotel
2020.09
- Responsible for serving guests in the restaurant.
Server and Tour Guide
Bamboo Beach Club
2015.10
- Responsible for serving the guests on the beach.
- Responsible for taking a group of people on a tour from the ship around Ocho Rios to different attractions, the beach then back.
Education
Hospitality and Tourism Management
The University of CommonWealth Caribbean
2025-01
Associate of Science Degree - Tourism and Hospitality Management
Portmore Community College
2020-01
Skills
- Good Organisational skill
- Good Communicator
- Conflict Resolution
- Creativity and Problem Solving
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
LANGUAGES
Standard Jamaican English
Native speaker
Timeline
Activities Desk
Crystal Mountain Resort and Spa
2024.05
Food and beverage and Human Resource
Grand Bahia Principe Hotel
2023.11
Activities Desk
Crystal Mountain Resort and Spa
2023.05
Customer Service Representative
Shipwize Services Limited
2022.10
Server
Grand Bahia Principe Hotel
2020.09
Server and Tour Guide
Bamboo Beach Club
2015.10
Associate of Science Degree - Tourism and Hospitality Management
Portmore Community College
Hospitality and Tourism Management
The University of CommonWealth Caribbean