Fabiana Fraga Moreira Alves dos Santos
Itú
Resumo
Results-oriented professional with 15 years of experience supporting C-Level executives and managing corporate offices. Expertise in facilities management, fleet coordination, complex budgeting, and global insurance programmes. Fluent in English, facilitating effective communication with international headquarters and stakeholders. Leverages analytical skills and operational agility to enhance productivity and governance.
Visão geral
2
2
Languages
19
19
years of professional experience
Experiência profissional
Bilingual Assistant to the President
Ledvance do Brasil
2014.03 - 2022.04
- Supported President and Board of Directors in strategic initiatives, enhancing decision-making processes for multinational operations.
- Managed operational interface and corporate communications, ensuring alignment between global headquarters and international subsidiaries.
- Planned and executed high-level corporate events, board meetings, and regional conventions.
- Controlled the office's operational budget, corporate telephony contracts, office supplies, and executive reimbursement processes.
- Supervised reception, facilities maintenance, and cleaning services, maintaining service quality and operational efficiency.
Bilingual Assistant to the Presidency
G5 EVERCORE Participaçoes S.A.
2013.05 - 2013.07
- Optimised daily routines and managed conflicting schedules to deliver effective executive support, drafting institutional presentations and international correspondence that facilitated clear communication and decision-making.
- Expedited work completion by coordinating internal and external resources to fulfil organisational goals.
- Organised and updated document management systems to improve audit and reference processes.
- Found and retrieved requested information by searching files, databases and storage media for authorised individuals.
Bilingual Assistant to the Presidency
Brasil Insurance Participaçoes e Administraçao S.A.
2012.12 - 2013.03
- Coordinated administrative workflows for executive board, recorded formal meeting minutes, and verified corporate expense reports for accuracy.
- Assessed and modified office procedures to improve organisation and accuracy.
- Received and sorted incoming communications and delivered correspondence to target recipients to boost productivity.
- Expedited work completion by coordinating internal and external resources to fulfil organisational goals.
Bilingual Assistant to the Presidency
CSI Latina Arrendamento Mercantil S.A.
2012.03 - 2012.11
- Delivered bilingual support for financial leasing market, coordinated high-governance board meetings, and translated technical reports for clarity and accessibility.
- Supported staff with clerical tasks for well-maintained office administration.
- Booked and paid for business travel and accommodation, communicating booking information to relevant staff.
- Completed work to agreed standards and specifications.
Bilingual Assistant to the Management Staff
Hellner Corretagem de Seguros Ltda.
2007.08 - 2012.02
- Conducted bank reconciliation for insurance claims and payment control, enhancing client relations with corporate clients.
- Strategically managed complex global insurance programs (Property, Liability, and D&O).
- Coordinated corporate fleet operations and logistics for efficient vehicle assignment.
Bilingual Administrative Assistant
ReUnion Sports & Marketing
2006.01 - 2007.01
Bilingual Receptionist
GPS (Global Portfolio Strategists)
2005.01 - 2006.01
General Manager
Em Casa Restaurante
2004.01 - 2005.01
Bilingual Receptionist
The Time Othon Flat
2003.01 - 2004.01
Bilingual Executive Secretary
Imbra Implantes Odontologicos
2007.01
Formação acadêmica
Bachelor's Degree - Business Administration
Centro Universitario Ibero Americano
Habilidades e competências
- Corporate Systems (ERP): SAP, TOTVS, and Integrated Management Systems
- Document management
- Microsoft Office 365
- Project & Task Management: Trello, Asana, and Mondaycom
- Calendar management
- Cash flow control
- Vendor management
- Cross-functional support
- Hybrid meeting moderation
- AI workflow automation
- Visual Communication
Languages
English: Fluent / Advanced (Long-term English Program – Associao Alumni, 1992 to 2003)
Advanced
Spanish: Basic Level (Colgio Joana D'Arc)
Elementary
Personal Projects & Independent Consulting
Administrative Management & Professional Development | 05/2022 to Present (2026), Dedicated to managing personal ventures and providing freelance administrative consulting focused on financial organization and workflow optimization., Focused on professional upskilling and digital transformation for modern office environments, mastering cloud collaboration platforms, project management tools, and generative AI productivity frameworks.
Part 2: Carta de apresentação (Carta de Apresentaçao)
- Esta carta foi escrita em inglês, pois
- Seu perfil bilngue exige que
- Primeiro contato com multinacionais já demonstre a sua fluência escrita. Voc pode adaptá-la para
- Corpo do e-mail ou anexar junto ao envio do currículo.
- [Sua Cidade / Data Atual]
- To the Hiring Team
- I am writing to express my strong interest in the Office Manager / Executive Assistant positions within your organization. With a robust career spanning over 15 years in high-level executive support and corporate office management, I have consistently enabled C-level leaders and multinational presidencies to focus on core strategic growth by ensuring flawless, tech-driven operational governance.
- Throughout my tenure—most notably during my 8 years at Ledvance do Brasil—I specialized in managing complex, cross-functional ecosystems. My core expertise lies in facilities management, vendor procurement, corporate fleet logistics, and overseeing global insurance programs such as Property, Liability, and D&O. Operating in rapid-growth multinational environments, I have served as the central point of contact for international headquarters, spearheading bilingual communications and streamlining workflows across Finance, Legal, and HR.
- Between 2022 and 2026, I chose to pivot my focus towards independent administrative consulting and personal projects. I intentionally leveraged this period to immerse myself in the digital transformation of the workspace. Today, I return to the corporate job market fully upskilled in modern collaboration ecosystems (Office 365, Google Workspace, Slack, Asana) and productively fluent in leveraging AI tools (ChatGPT/Copilot) to automate routines, optimize document drafting, and increase office efficiency.
- I bring to your team a unique combination of deep institutional knowledge, sênior leadership maturity, and an updated digital mindset. I am highly motivated to implement agile, structured, and modern management practices in your corporate office.
- Thank you for your time and consideration. I welcome the opportunity to discuss how my background aligns with your current corporate goals in an interview.
- Sincerely
- Fabiana Fraga Moreira Alves dos Santos
- +55 (11) 91104-3408 | fabianafmas@icloud.com
Linha do tempo
Bilingual Assistant to the President
Ledvance do Brasil
2014.03 - 2022.04
Bilingual Assistant to the Presidency
G5 EVERCORE Participaçoes S.A.
2013.05 - 2013.07
Bilingual Assistant to the Presidency
Brasil Insurance Participaçoes e Administraçao S.A.
2012.12 - 2013.03
Bilingual Assistant to the Presidency
CSI Latina Arrendamento Mercantil S.A.
2012.03 - 2012.11
Bilingual Assistant to the Management Staff
Hellner Corretagem de Seguros Ltda.
2007.08 - 2012.02
Bilingual Executive Secretary
Imbra Implantes Odontologicos
2007.01
Bilingual Administrative Assistant
ReUnion Sports & Marketing
2006.01 - 2007.01
Bilingual Receptionist
GPS (Global Portfolio Strategists)
2005.01 - 2006.01
General Manager
Em Casa Restaurante
2004.01 - 2005.01
Bilingual Receptionist
The Time Othon Flat
2003.01 - 2004.01
Bachelor's Degree - Business Administration
Centro Universitario Ibero Americano