Fabiano Bruno
Brasília, Federal District,DF
Summary
Talented Solutions Architect coordinates stakeholders to drive successful development efforts and meet mission-critical business needs. Skilled project manager and team leader with organized and decisive approach. Over fifteen years of progressive experience in network technology.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Solutions Architect - Pre-Sales
Zoom Technology
07.2022 - Current
- Analysis of notices, response to RFPs, RFIs and RFQs, preparation of terms of reference, consultancy in the area of Networks for public and private companies, design of network infrastructure, assessment of project scope sizing the most appropriate solution, presentation of solutions with some of the biggest players in the IT market, project development, support for sales teams, helping to interface with both customers and after-sales teams.
- Developed comprehensive documentation for technical specifications, project plans, and user guides, streamlining communication across teams.
- Creating strong relationships with key decision makers as trusted consultant of Huawei product line.
- Conducting post-sale requirements gathering, analysis and documentation.
- Analyzing Huawei solutions proposed to meet diverse business requirements.
- Collaborating with development teams to design scalable and efficient networks tailored to client requirements.
- Breaking down technical ideas and issues into non-technical terms for business executives.
- Excellent communication skills, both verbal and written.
- Working effectively in fast-paced environments.
- Working with developers and engineers to realize technological solutions.
- Strengthened communication skills through regular interactions with others.
- Resolving problems, improving operations and providing exceptional service.
- Worked well in a team setting, providing support and guidance.
Solution Architect - Pre Sales
WORK LINK INFORMÁTICA
06.2011 - 07.2022
- Analysis of notices, response to RFPs, RFIs and RFQs, preparation of terms of reference, consultancy in the area of Networks for public and private companies, assessment of project scope sizing the most suitable solution, presentation and demonstration of solutions working with some of the largest players in the IT market, project development, support for sales teams, assisting in interfacing with customers. Post-sales - support, implementation, management and administration of computer networks. Supervision and coordination of team activities.
- Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
- Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
- Established strong relationships with vendors to secure favorable pricing structures on hardware/software acquisitions, resulting in significant cost savings for clients.
- Streamlined business processes through the development and implementation of customized software applications tailored to client needs.
- Installed, integrated and deployed Juniper Networks, HPE, Huawei and Aruba Networks product in client environments.
- Provided technical leadership and mentoring for junior team members, fostering a supportive learning environment that promoted skill development and career growth.
Support Analyst
TM SOLUTIONS
01.2006 - 02.2011
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Assisted in development of system security protocols.
- Diagnosed and troubleshot hardware, software and network issues.
- Conducted thorough analysis of user requirements, delivering tailored solutions to meet client needs.
- Monitored systems in operation and quickly troubleshot errors.
- Streamlined support processes for increased efficiency and faster issue resolution.
- Connected to computer of client using remote link to install new programs and applications.
- Provided feedback to product development and engineering teams on customer needs and issues for enhancements.
- Installed and maintained hardware and computer peripherals to enhance and upgrade performance.
- Improved customer satisfaction by promptly addressing and resolving support issues.
- Installed and configured operating systems and applications.
- Reduced downtime with proactive monitoring and troubleshooting of critical systems.
- Established best practices for incident management, leading to improved response times and higher customer satisfaction levels.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Education
Associate of Science - Computer Networking Technology
ICESP
Brasilandia, Federal District, Brazil12.2006
Skills
- Infrastructure development
- Communication and Team Collaboration
- Performance Optimization
- Stakeholder Communication
- IT infrastructure proficiency
- Switches and routers
- Bandwidth Evaluations
- Team Training
- Technical architecture
- Network design
- Technical Documentation and Reporting
- Virtual and Cloud Technologies
- Technical Analysis
- TCP/IP protocol
- Customer Relations
- Technical Project Management
- Network infrastructure administration
- Networking
- Troubleshooting
- Team building
- Supervision and leadership
Certification
· HCSA-Presales-IP Network - Huawei Network
· HCSA-Sales-IP Network - Huawei Network
· HCNA (R&S) - Huawei Certified Network Associate
· Huawei Cyber Security Certificate
· Huawei Service Spacification
· Aruba Certified Mobility Professional - ACMP V6.4
· HP Accredited Technical Professional – FlexNetwork Solutions V3
· ClearPass Sales Specialist - Aruba Networks
· Sales Specialist - Aruba Networks
· HP MASE - Network Infrastructure
· Juniper Networks Certified Specialist Enterprise Routing and Switching (JNCIS-ENT)
· Juniper Networks Sales Specialist Enterprise Switching
· CCNA - CISCO Systems
Additional Information
With over fifteen years of experience in the field of information technology and computer networking, I possess significant knowledge of the major market players, such as Huawei, CISCO, HP, Aruba, and Juniper.
Throughout my career, I have focused on solutions desing of IP solutions, where I have developed a strong ability to adapt and solve problems, as well as a passion for continuous learning.
I possess excellent communication and interpersonal skills, enabling me to effectively collaborate with diverse teams and stakeholders.
Timeline
Solutions Architect - Pre-Sales
Zoom Technology
07.2022 - Current
Solution Architect - Pre Sales
WORK LINK INFORMÁTICA
06.2011 - 07.2022
Support Analyst
TM SOLUTIONS
01.2006 - 02.2011
Associate of Science - Computer Networking Technology
ICESP
Similar Profiles
Amit Ben AharonAmit Ben Aharon
Project Managers Team Leader at Zoom Real Estate Investments (Z.R.E Zoom Management Services LTD)Project Managers Team Leader at Zoom Real Estate Investments (Z.R.E Zoom Management Services LTD)
Suraj Bahadur KhadkaSuraj Bahadur Khadka
Cook at Zoom Zoom CafeCook at Zoom Zoom Cafe
Tina FaustTina Faust
Driving Instructor at Zoom Zoom Driving SchoolDriving Instructor at Zoom Zoom Driving School