Felipe Alencar

Ensure positive and memorable experience, providing friendly environment, scheduling reservations, phone handling, attentive customer service. Collaborated with other staff members to ensure a fast efficient workflow.

Manage concessions and merchandise during various events, demonstrate outstanding customer service and impeccable cleanliness standards.

Engage customers through marketing actions and give adequate information.

Efficiently address passenger needs, ensure they understand procedures, manage documentation, and customer greeting.

Demonstrated effective communication skills when addressing guest inquires or complaints.

Assemble orders, organize workstation, and operate forklift according to demand.

Delivery orders, respectfully to customers and create welcoming environment,
taking orders, replacement of materials, and inventory attention.

Inventory control, assisting administrative books, supervise servers, responding to customers, receiving products, negotiate with vendors, create projects to improve sales.

Provide support to the sales team. Enable ordering and managing contracts,
backing up internal sales, and updating sales tools.

Support in the execution of purchasing processes. Responsible for data entry, creating and confirming orders, support in order control,
updating purchasing tools.