Felipe Camara
São Paulo
Summary
Experienced professional with a background as an interpreter, accomplished sales associate, and dedicated host. Demonstrated fast-learning abilities through seamless transitions between roles. Adept in public speaking, engaging diverse audiences and fostering memorable interactions. Known for swift adaptation to new environments, with a keen cultural awareness. Eager to leverage these skills to curate exceptional guest experiences and facilitate cross-cultural connections.
Overview
5
5
years of professional experience
Work History
Onboard Sales Associate
Starboard Cruise Services
02.2023 - 08.2023
- Engaging customers with compelling product presentations, creating immersive and informative experiences. Orchestrating events that captivate audiences, highlight offerings, and enhance brand engagement.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Entertainer
Doha Club
08.2022 - 02.2023
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
- Gave customers positive experiences and good memories by staying in characters throughout events and photo sessions.
- Maintained energy and enthusiasm in fast-paced environment.
- Responded to customers questions, issues and complaints and found appropriate solutions when needed.
Event Host
Terra-Sp
07.2022 - 02.2023
- Welcomed customers and assists them at all times during event.
- Responded to clients questions, issues and complaints and found appropriate solutions when needed.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Seated patrons based on guest preferences and seating availability.
English Interpreter
Innovare
12.2022 - 01.2023
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Proofread, edited and improved documents of different sizes.
- Maintained message content, tone and emotion as closely as possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Developed and maintained courteous and effective working relationships.
Onboard Kitchen Utility
MSC Cruises
11.2021 - 06.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Pharmacy Clerk
Raia Drogasil
08.2021 - 11.2021
- Established and maintained patient profiles, updating organizational database with current information.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Counted and labeled prescriptions with correct item and quantity.
- Support clients translating the pharmacist attendance.
Delivery Manager
Emporium São Paulo
04.2021 - 08.2021
- Fielded customer questions and complaints and rectified issues.
- Supported customers via telephone, email and at sites to handle escalations and product concerns.
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
Volunteer Coordinator
Rede Ubuntu
08.2019 - 11.2019
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Interviewed new students that wants join to the class.
Assistant Administrator
Tess Models
11.2018 - 10.2019
- Performed routine clerical tasks by scanning, filing and copying documents.
- Maintained digital databases, physical files and area logs.
- Arranged conference rooms and facilities to prepare for meetings.
- Performed routine analysis and calculations to process data for internal reports.
Education
STCW/CFPN/CBSN -
Seaman Nautica
São Paulo02.2020
High School Diploma -
E.E José Lins Do Rego
São Paulo11.2018
Skills
- Hosting Functions
- Hosting Meetings
- Greeting and Escorting Guests
- Speech Support
- Translate Documents
- Excellent People Skills
- Customer Service
- Adapt to Diverse Groups
- Product and Service Sales
- Consecutive Translation
- Verbal and written communication
- Performance Improvement
Languages
English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
French
Beginner (A1)
Portuguese
Bilingual or Proficient (C2)
Timeline
Onboard Sales Associate
Starboard Cruise Services
02.2023 - 08.2023
English Interpreter
Innovare
12.2022 - 01.2023
Entertainer
Doha Club
08.2022 - 02.2023
Event Host
Terra-Sp
07.2022 - 02.2023
Onboard Kitchen Utility
MSC Cruises
11.2021 - 06.2022
Pharmacy Clerk
Raia Drogasil
08.2021 - 11.2021
Delivery Manager
Emporium São Paulo
04.2021 - 08.2021
Volunteer Coordinator
Rede Ubuntu
08.2019 - 11.2019
Assistant Administrator
Tess Models
11.2018 - 10.2019
STCW/CFPN/CBSN -
Seaman Nautica
High School Diploma -
E.E José Lins Do Rego
Similar Profiles
Edwin Camilo Garrido OtavoEdwin Camilo Garrido Otavo
Sales Ambassador at Starboard Cruise Services IncSales Ambassador at Starboard Cruise Services Inc
JYOTI PALJYOTI PAL
Fine Jewelry Specialist at Starboard cruise ServicesFine Jewelry Specialist at Starboard cruise Services
RICHARD MORLEYRICHARD MORLEY
Operations and Data Analysis Director at Starboard Cruise Services IncOperations and Data Analysis Director at Starboard Cruise Services Inc