Fernanda Cavalli Schmitt
Florianópolis-SC
Summary
Skilled administrative assistant with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Procuradoria-Geral do Estado - PGE/SC
02.2023 - Current
- I work at the Administrative Chamber for Management and Conflict Resolution (CASC), with the following duties: served the public interested in negotiating debts and resolving administrative issues with the State of Santa Catarina; received demands and registering processes in specific systems; delimited activity flows and mapping processes for carrying out the functions of those who work at CASC; organized the meeting agenda; prepared documents and minutes; made reports, dispatches and guiding of administrative processes to the respective sector; computerized office activities; maintained customer communications, and tracked records through delivery.
Executive Assistant, Chief Executive Officer
Procuradoria-Geral do Estado - PGE/SC
07.2019 - 01.2023
- Managed all requests received via email, phone, and in-person that involve the executive team of the institution, on various subjects; responsible for organizing the institutional appointment schedule of the attorney generals; handle phone calls; create meetings and welcome participants; organize the logistics for the Superior Council and other complex meetings and ceremonies involving the Office; send and receive official documents; address the demands of the entire board directed to the Attorney General's
- Office and distribute them as instructed; provide clarifications and information to interested parties; provide operational support to the attorneys in the Office
- Support Unit (NAG); process daily allowances and manage travel arrangements for the attorneys in the Office and NAG; coordinate logistics for external meetings; format petitions and process documents for signature collection.
Administrative Assistant of Human Resources
Procuradoria-Geral do Estado, PGE/SC
01.2016 - 07.2019
- Assisted with day-to-day operations, working efficiently and productively with all members of the Human Resource Management team; organized and detail-oriented with a strong work ethic; strengthened communication skills through regular interactions with others; developed and maintained courteous and effective working relationships; participated in team projects, demonstrating an ability to work collaboratively and effectively; worked well in a team setting, providing support and guidance; skilled at working independently and collaboratively in a team environment; demonstrated a high level of initiative and creativity while tackling difficult tasks.
Administrative Assistant of Human Resources
Secretaria De Estado Do Desenvolvimento Econômico Sustentável
10.2011 - 01.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors; received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient; created and maintained databases to track and record data of public servants; assisted development and implementation of new administrative procedures; established administrative work procedures to track staff's daily tasks.
Education
Advanced - Public Management
MBA - Project And Process Management
IPOG
Florianópolis-SC-Brazil09.2023
Master of Arts - Public Administration
ENA School of Government Foundation
Florianópolis-SC-Brazil10.2017
BBA - Business Administration
Borges De Mendonça College
Florianópolis-SC-Brazil 03.2014
Skills
- Excellent written and oral
- Communication
- Leadership and teamwork
- Creativity
- Ability to take initiative
- Multitasking ability
- Adaptability to different organizational
- Proactive and team player
Languages
Portuguese
Bilingual or Proficient (C2)
English
Intermediate (B1)
Spanish
Elementary (A2)
Volunteering
2023-03 - present
PMI Santa Catarina Chapter - Partnership Manager assisted the team to prospect and maintain partnerships with companies, public agencies and higher education institutions; developed solutions for prospecting and attracting new partners; assisted in the formulation and updating of the Partnership Prospecting Plan.
2019-01 - 2020-02
Observatório Social de Florianópolis - Management Monitoring Sector (Purchasing) monitored some bidding processes in the Municipality of Florianópolis, from the launch of the public notice to the effective delivery of the product/service.
Timeline
Administrative Assistant
Procuradoria-Geral do Estado - PGE/SC
02.2023 - Current
Executive Assistant, Chief Executive Officer
Procuradoria-Geral do Estado - PGE/SC
07.2019 - 01.2023
Administrative Assistant of Human Resources
Procuradoria-Geral do Estado, PGE/SC
01.2016 - 07.2019
Administrative Assistant of Human Resources
Secretaria De Estado Do Desenvolvimento Econômico Sustentável
10.2011 - 01.2016
Advanced - Public Management
MBA - Project And Process Management
IPOG
Master of Arts - Public Administration
ENA School of Government Foundation
BBA - Business Administration
Borges De Mendonça College
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