Create and sustain long term relationships, new technologies solutions, technical and business architecture combinations
FERNANDO AZAMBUJA
Engineer
São Paulo
Summary
Goal-oriented professional with distinguished experience in Telecommunications and other industries and proven leadership abilities. Expert in increasing trust relationships, productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Performance-oriented Sales Leader offering exceptional record of achievement over 25-year career. Tenacious manager with strategic and analytical approach to solving problems, retaining customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging business challenges and revenue opportunities.
Overview
26
26
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Client & Managing Partner
IBM
São Paulo
06.2020 - Current
- Responsible to develop Claro account in Brazil for IBM.
- Proven ability to develop and implement creative solutions to complex problems, became trustful advisor for all customers supported
- Gained strong leadership skills by managing complex programs from start to finish or assigned to create and perform recovery plans.
- Organized and detail-oriented with a strong work ethic drivers, based on large experience at global companies
- Developed strong communication and organizational skills, working independently and collaboratively in a team environment.
- Highly trained and proven on P&L and Satisfaction management
- Acted as a team leader in big group till 300+ professionals teams with abilities to delegate and deep dive at specific issues.
- Adaptable and proficient in learning new concepts quickly, being self-motivated, with a strong sense of personal responsibility.
Consulting Director
Deloitte
São Paulo
12.2018 - 05.2020
- Primary responsibility was to recover and develop Salesforce program at Claro
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations that changes a PoC into one of the biggest Salesforce implementation globally.
- Supervised ongoing and special teams to address regular and last time functionalities, working on steering committee team.
- Conducted leadership internal meetings to develop strategic approach to Telco & Media Strategies.
- Developed program budgets and managed improvement plans.
- Created and accomplished the strategy for contract renew - the biggest sale for Deloitte Consulting by FY 2020
Client Executive
Amdocs
São Paulo
11.2017 - 12.2018
- Amdocs invited me to lead with the new executives team a recovery plan for the implementation of their new BSS and OSS solution that was trouble program in Claro Brazil.
- My main role was to bring new concepts of Program Approach and Planning, including agile and SAFE practices to a cascade program.
- Developed relationships with executives both in Israel and Brazil to generate new ways of working to move program ahead.
Project Director
Ericsson
Santiago
03.2016 - 10.2017
- Firstly hired as director of managed services for the Telecommunications and Media industry in Brazil for Ericsson, as the business was discontinued, I moved to the consulting area due my fast records.
- As leader of the business design area for Entel - Chile and Peru fullstack new solution, I had the chance to work from the teams recreation to a new level of relationship with client executives and bring form USA team specialists that helped on program turnaround.
- Hired and managed teams, contractors and sub-contractors to complete program phases. Oversaw business operations and produced updated status reports to Entel board and C-members.
- Led preparation of bid packages and associated scopes of work, appendices and exhibits.
- Traveled to other company locations for temporary assignments and meetings.
Consulting Director
Oracle
São Paulo
03.2013 - 05.2016
- Developed strong relationships with Claro Brazil executives that were implementing new BI solutions from Oracle.
- Created the third pillar for SAAS Consulting (there were only two initially - applications and infrastructure).
- Success at this pillar lifted me to the general delivery position for consulting in Brazil with P&L responsibility, delivery standards targets and Sales support role.
- Delivered high-quality care to clients and championed continuous improvement initiatives with other teams and contractors.
- Reviewed practice work processes to verify workflow efficiency and technology implementation and translated organization's strategy into achievable operational tactics.
- Reviewed practice work processes to verify workflow efficiency for technology implementation inside and outside Oracle Consulting.
Senior Manager
Accenture
São Paulo
11.1997 - 06.2013
- From trainee to senior manager, I developed the largest part of my career at Accenture, mostly focused at Telecommunications industry.
- I started working at startups of the carriers that are in Brazil now and this combined several projects from creating a company from scratch, implement core systems (billing, CRM, Retail etc) to mergers and even government regulations standardizations.
Education
Graduated - Engineering
Universidade De São Paulo
São Paulo - Brazil 03.1993 - 12.1998
MBA - International Executive MBA
BSP - Business São Paulo School
São Paulo - Brazil 07.2014 - 07.2016
Skills
Client advisement
Interests
Hobbies
Hobbies are my stress therapy and my favorite ones are my kids, boating, carpentry projects and cooking. I also support volunteers in the church at some initiatives.
Timeline
Client & Managing Partner
IBM
06.2020 - Current
Consulting Director
Deloitte
12.2018 - 05.2020
Client Executive
Amdocs
11.2017 - 12.2018
Project Director
Ericsson
03.2016 - 10.2017
MBA - International Executive MBA
BSP - Business São Paulo School
07.2014 - 07.2016
Consulting Director
Oracle
03.2013 - 05.2016
Senior Manager
Accenture
11.1997 - 06.2013
Graduated - Engineering
Universidade De São Paulo
03.1993 - 12.1998
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