Gabriel Landim
Rio De Janeiro
Summary
Hardworking with bringing 5+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of troubleshooting and ERP and technical documentation and remote and field assistance.
Overview
7
7
years of professional experience
Work History
Field Service Technician
Diagnocel Comércio E Representações
Campos Dos Goytacazes, Rio De Janeiro, Brazil
12.2022 - Current
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Reduced downtime for clients through rapid identification and resolution of technical problems.
- Proactively identified potential issues within systems or components, preventing costly breakdowns before they occurred.
- Diagnosed and repaired hardware, software and network issues to mitigate disturbances.
- Repaired and replaced worn and damaged components.
Field Service Technician
Enzipharma Diagnóstica
Sao Goncalo, Rio De Janeiro, Brazil
05.2021 - 12.2022
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Worked with diverse types of weather and ground conditions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Intern Eletrical Engineer
CSN - Companhia Siderúrgica Nacional
Volta Redonda, Rio De Janeiro, Brazil
01.2020 - 07.2020
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
Service Technician Assistant
Diag Sul Comercial
Barra Mansa, Rio De Janeiro, Brazil
03.2017 - 01.2020
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Repair of equipaments and peripherals in electronics laboratory
Education
Bachelor of Science - Electrical Engineering
Centro Universitário De Barra Mansa
Barra Mansa, Rio De Janeiro, Brazil07.2021
Technical Degree - Electronics Technician
SENAI
Barra Mansa, Rio De Janeiro, Brazil12.2014
Skills
- Emergency Response
- Schematic Interpretation
- Effective Communication
- Troubleshooting and repair
- Brand representation
- Service standard compliance
- Technical Remote Support
- Flexible and Adaptable
- Documentation And Reporting
- Installation and Repair
- Proficiency in Office programs
Timeline
Field Service Technician
Diagnocel Comércio E Representações
12.2022 - Current
Field Service Technician
Enzipharma Diagnóstica
05.2021 - 12.2022
Intern Eletrical Engineer
CSN - Companhia Siderúrgica Nacional
01.2020 - 07.2020
Service Technician Assistant
Diag Sul Comercial
03.2017 - 01.2020
Bachelor of Science - Electrical Engineering
Centro Universitário De Barra Mansa
Technical Degree - Electronics Technician
SENAI