Gabriel Lopes
Porto Alegre, Rio Grande Do Sul
Summary
Excelled in organization and document management, significantly improving file retrieval efficiency. Demonstrated exceptional telephone skills, contributing to a positive work environment. Skilled in data entry and office administration, ensuring seamless workflow and client satisfaction.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Receptionist
Colégio Bom Conselho
06.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained confidentiality of information regarding clients and company.
Administrative Assistant
Japesca
05.2019 - 03.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Technical Degree - Systems Analysis And Development Student
Uniritter
Porto Alegre, Rio Grande Do Sul, Brazil12.2024
High School Diploma -
Colégio Estadual Cândido José De Godói
Porto Alegre, Rio Grande Do Sul, Brazil12.2021
Skills
- Organization skills
- Telephone skills
- Data Entry
- Greeting and Seating Clients
- File Management
- Office Administration
- Document Management
Languages
Portuguese
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Intermediate (B1)
Timeline
Receptionist
Colégio Bom Conselho
06.2020 - Current
Administrative Assistant
Japesca
05.2019 - 03.2020
Technical Degree - Systems Analysis And Development Student
Uniritter
High School Diploma -
Colégio Estadual Cândido José De Godói
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