Gabriela Sales Cabral
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
1
1
Certification
Work History
International Student Advisor
Privest Primeiros Passos – Extrema
01.2022 - Current
- Oriented classes for High School students who seek to be prepared to enroll on Undergraduate Programs
- Classes are prepared to present Universities, apply mock tests, analyze their profile and apply for Universities and courses according to their need and Academic proposes.
- Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
- Taught classes and presented self-help or information sessions on subjects related to education and career planning.
International Student Advisor
TravelMate Intercâmbio
08.2017 - Current
- Customer service in all product lines offered for Exchange Programs - courses from two weeks, summer camps for teenagers, High School, Higher Education, Work Programs – advising students about how to plan an Exchange Program, how to be prepared to travel, helping them to find the best place and program according to their personal goals
- Also accompaniment of groups abroad as the chaperone, booking flight tickets, helping with exchange currency, preparing consular visas such as F and B
- Responsible for the Operational of the agency including financial reports and events.
Spanish Teacher
Colégio Mackenzie
08.2021 - 12.2021
- For Elementary School students – ages 11 to 14, preparation of classes based on the didactic material and methodology adopted by the school and also extra activities for practice.
- Used written exercises to test and develop reading and writing foreign languages.
- Spoke to students in non-native language to challenge students and introduce students to non-native speaking environments.
English Teacher
Private
03.2017 - 12.2019
- Prepared and implemented lesson plans covering required course topics.
- Led interesting and diverse group activities to engage students in course material.
- Prepared comprehensive English curriculum for multiple classes.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Cultivated relationships with parents for complete support network.
Bilingual Pedagogical Coordinator
CNA Language School
06.2011 - 07.2017
- Class organization and preparation, control of the number of students in the classroom, preparation of mock tests and continuous progression, teacher training, project development for new teachers, assisting students and guardians, team management, advising students into their academic proposes showing possibilities of places and programs to study abroad
- Working directly with the Commercial Department to achieve the School´s goals and objectives.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Used coordination and planning skills to achieve results according to schedule.
English teacher
Wizard Language School
01.2010 - 01.2011
- For students from 3 years old until adults and of different levels in English, preparation of classes based on didactic material and methodology adopted by the school and also extra activities for practice.
- Prepared and implemented lesson plans covering required course topics.
- Led interesting and diverse group activities to engage students in course material.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
Customer Service Manager
Shoes Shop
01.2007 - 01.2009
- Contact with suppliers, negotiation for purchase, customer service, finance and accounts payable.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
Tax Analyst and Accounts
Copagaz Gaz Industry LTDA
01.2004 - 01.2007
- I started the journey as an Intern at the Commercial Department and thus learned to carry out the activities of several sectors, covering employee vacations
- When I was hired, it was as a Tax Analyst and Accounts Payable, creating Invoices on the Linux system as well as posting and scheduling the payments to be made.
- Monitored legislative and regulatory arenas for relevant tax issues and updated management to facilitate informed decisions.
- Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
- Communicated complex tax issues and terminology with others by explaining in easily-understood terms.
- Prepared and reviewed federal and state tax returns to comply with corporate submission requirements.
Education
Post Graduation in Entrepreneur Education - Education
UFSJ – Universidade Federal São João
São João Del Rey08.2018
Bachelor of Arts - Teaching English As A Second Language
UFLA – Universidade Federal De Lavras
Cambui07.2016
Post Graduation in Strategic Business Planning - Business Management
FAEX – Faculdade De Extrema
Extrema07.2010
Bachelor of Arts - Business Administration
USF – Universidade São Francisco
Campinas12.2007
Skills
- International Recruiting
- University Admissions
- International Student Support
- Problem Solving
- Student Services
- Performance Improvement
- Customer Inquiries
- Process Improvement
- Public Speaking
- Negotiation and Persuasion
Accomplishments
- Reached the Rookie of the Year Franchisee Award, by achieving outstanding results in sales.
- Achieved three outstanding Awards as a Coordinator through effectively helping and guiding the team into excellence in services.
Languages
Portuguese
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
French
Elementary (A2)
Certification
- Certified TOEFL
- Certified FCE
Timeline
International Student Advisor
Privest Primeiros Passos – Extrema
01.2022 - Current
Spanish Teacher
Colégio Mackenzie
08.2021 - 12.2021
International Student Advisor
TravelMate Intercâmbio
08.2017 - Current
English Teacher
Private
03.2017 - 12.2019
Bilingual Pedagogical Coordinator
CNA Language School
06.2011 - 07.2017
English teacher
Wizard Language School
01.2010 - 01.2011
Customer Service Manager
Shoes Shop
01.2007 - 01.2009
Tax Analyst and Accounts
Copagaz Gaz Industry LTDA
01.2004 - 01.2007
Post Graduation in Entrepreneur Education - Education
UFSJ – Universidade Federal São João
Bachelor of Arts - Teaching English As A Second Language
UFLA – Universidade Federal De Lavras
Post Graduation in Strategic Business Planning - Business Management
FAEX – Faculdade De Extrema
Bachelor of Arts - Business Administration
USF – Universidade São Francisco
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