Gabriela Viana
Vespasiano, Minas Gerais,MG
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
assistant manager daycare
Creche Coração De Mãe
01.2017 - 02.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma -
Escola Estadual Maria Muzzi Guastaferro
Belo Horizonte, Minas Gerais, Brazil12.2019
Skills
- Team Motivation
- Business Administration
- Emotional intelligence
- Marketing knowledge
- Document Control
- Process Optimization
- Customer Service
- Conflict Resolution
- Product and Service Solutions
- Administrative Support
- Emotional Intelligence
- Problem Solving
- Multicultural Awareness
- Time Management
- Stress Management
- Interpersonal Skills
Languages
English
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
Spanish
Elementary (A2)
Timeline
assistant manager daycare
Creche Coração De Mãe
01.2017 - 02.2022
High School Diploma -
Escola Estadual Maria Muzzi Guastaferro