Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriela Viana

Vespasiano, Minas Gerais,MG

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience

Work History

assistant manager daycare

Creche Coração De Mãe
01.2017 - 02.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.


Education

High School Diploma -

Escola Estadual Maria Muzzi Guastaferro
Belo Horizonte, Minas Gerais, Brazil
12.2019

Skills

  • Team Motivation
  • Business Administration
  • Emotional intelligence
  • Marketing knowledge
  • Document Control
  • Process Optimization
  • Customer Service
  • Conflict Resolution
  • Product and Service Solutions
  • Administrative Support
  • Emotional Intelligence
  • Problem Solving
  • Multicultural Awareness
  • Time Management
  • Stress Management
  • Interpersonal Skills

Languages

English
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
Spanish
Elementary (A2)

Timeline

assistant manager daycare

Creche Coração De Mãe
01.2017 - 02.2022

High School Diploma -

Escola Estadual Maria Muzzi Guastaferro

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Gabriela Viana