Lead quarterly strategic project planning for Delivery Central Ops, ensuring alignment and synergy across 5 verticals: Consumer Growth, Earner & Marketplace, Direct, and Merchant Ops.
Own bandwidth and resource allocation planning across teams, ensuring operational feasibility of roadmaps.
Collaborate cross-functionally with territory teams and stakeholders (e.g., CommsOps, CRM, Legal) to ensure visibility, alignment, and input during prioritization processes.
Partner with the leadership team to track, report, and communicate progress on critical projects and product launches and supporting the removal of roadblocks.
Implement Agile methodologies using Asana to streamline ad hoc prioritization and project execution.
Coordinate centralized product planning with global and local product leads, ensuring inputs are gathered consistently and business cases are well-formatted and data-driven to support funding decisions.
Own and maintain growth frameworks for all three delivery lines of business (Grocery & Retail, Direct, Online Food Delivery), ensuring teams have consistent and reliable access to performance data.
Identify metric gaps and drive strategic projects to address the most impactful opportunities, ensuring they are highlighted during planning.
Support and lead strategic cross-vertical initiatives to close capability and performance gaps.
Manage yearly target-setting process for all verticals.
Lead performance evaluation processes across Central Ops.
Manage the Automation & Analytics roadmap, prioritizing initiatives that reduce BAU workload for vertical teams and scale access to reliable data and insights.
Strategy & Planning Intern
Uber
09.2022 - 06.2023
Designed and implemented Central Ops’ internal planning process from scratch, enabling structured cross-functional collaboration.
Built and rolled out governance processes for key management tools, training the full Central Ops team for adoption.
Acted as PMO on strategic cross-functional initiatives, ensuring successful delivery of outcomes.
Managed the yearly goal-setting process for Central Ops, including performance guidelines and review processes.
Financial Planning and Analysis Intern
Sallve
06.2021 - 01.2022
Led monthly financial closing processes and developed standard reports, including Profit & Loss statements and Cash Flow analyses.
Conducted Budget vs. Actual variance analysis by collaborating with cross-functional teams.
Managed inventory control and performed monthly cost of goods sold (COGS) calculations.
Performed vertical and horizontal analyses of revenue, expenses, and product performance to identify financial trends.
Worked on continuous improvement initiatives across departments to optimize reporting and financial accuracy.
Talent Retention Intern
Sallve
01.2020 - 06.2021
Designed and optimized people management processes, including hiring, onboarding, and offboarding workflows.
Developed an online onboarding program to reinforce company culture and streamline orientation for new employees.
Analyzed diversity and inclusion data to inform initiatives and track progress.
Created and implemented racial diversity initiatives that increased Black employee representation from 30% to 37% within one year.
Designed and managed the Young Apprentice Program, ensuring effective implementation and continuous monitoring.