Gabriel Elchemer Paura
São Paulo
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
4
4
years of professional experience
Work History
Software Engineer
Itaú Unibanco
01.2022 - Current
- Developed and maintained an internal software to access customer and supplier information, generating insights and dashboards that supported business decision-making.
- Reduced the downtime of network equipment by 15% by clustering technical support tickets and creating a classification system, action plan, and monthly dashboard to track technician performance.
- Helped to migrate to the cloud (AWS), creating a prioritization workflow, considering daily impact and processing capacity, resulting in the successful migration of 100% of databases in 4 months.
- Reduced simple ticket volume by 23% by mapping all bank branch equipment, creating QR codes with equipment identification and troubleshooting information.
Software Engineer Intern
Itaú Unibanco
01.2020 - 12.2021
- Contributed to the architecture and development of new features and enhancements to existing features that improved the overall functionality and performance of an internal portal that maps and manages all bank suppliers.
- Collaborated with a dynamic team to develop and maintain web applications using C# .NET, enhancing user experience and engagement.
- Worked with developers to identify and remove software bugs.
- Worked closely with senior engineers to understand and implement best practices in software development using C# .NET and database management using MySQL.
Education
Bachelor of Science - Computer Science
Presbyterian University Mackenzie
São PauloSkills
- Python, C#, C, SQL
- Cloud Services: AWS, GCP
- Tableau, Power BI, Alteryx
- Soft Skills: Team Player - Bias for action - Deliver results
- Problem Solving and Troubleshooting
- Fluent in English
Languages
English
Bilingual or Proficient (C2)
Italian
Upper intermediate (B2)
Portuguese
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Timeline
Software Engineer
Itaú Unibanco
01.2022 - Current
Software Engineer Intern
Itaú Unibanco
01.2020 - 12.2021
Bachelor of Science - Computer Science
Presbyterian University Mackenzie
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