GISLAINE MIORINE
CURITIBA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Store Manager
COMERCIO DE BEBIDAS IGUACU
2021.11 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Account Manager
BERRY GLOBAL INC
2015.09 - 2019.02
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
- Provided primary customer support to internal and external customers.
- Trained new personnel regarding company operations, policies and services.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Front Desk Receptionist
SIEMENS ENTERPRISE
2011.06 - 2014.04
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Trained new team members on company procedures, customer service and issue resolution.
Education
BBA -
FARESC - FACULDADES INTEGRADAS SANTA CRUZ
CURITIBA - BRAZIL12.2016
Skills
- Store Merchandising
- Retail Inventory Management
- Supply Ordering
- Customer Service Management
- Employee Training
- Customer Service
- Opening and Closing Procedures
- Order Management
Languages
Portuguese
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Beginner (A1)
Timeline
Store Manager
COMERCIO DE BEBIDAS IGUACU
2021.11 - Current
Account Manager
BERRY GLOBAL INC
2015.09 - 2019.02
Front Desk Receptionist
SIEMENS ENTERPRISE
2011.06 - 2014.04
BBA -
FARESC - FACULDADES INTEGRADAS SANTA CRUZ
Similar Profiles
Sandro OIiveiraSandro OIiveira
Leopolders Brewery at Leopolders Industria E Comercio De Bebidas LTDALeopolders Brewery at Leopolders Industria E Comercio De Bebidas LTDA
Leandro AlvesLeandro Alves
Motorista Carreteiro at Marbella Distribuidora De Bebidas LtdaMotorista Carreteiro at Marbella Distribuidora De Bebidas Ltda
María Fernanda Navarrete FacioMaría Fernanda Navarrete Facio
Production Supervisor at Bebidas Mundiales S. R.L de C.V.Production Supervisor at Bebidas Mundiales S. R.L de C.V.