Gaming
Resourceful, helpful, and dedicated professional with an analytical personality, holistic vision, and ethical posture. Experienced in improving processes, assisting and training team members, and solving day-to-day challenges. Successfully eliminated invoicing mistakes related to lending equipment worth millions of reais by aligning the process with all departments involved at Aisin. Solely responsible for commercial administration of sales representatives' portfolios as well as LATAM sales at Visoflex. Currently overseeing the Cost and Quotations department at Woodpel, providing information and reports on prices directly to the board of directors. Background as an ESL teacher for 5 years and first job on a cruise ship, which I consider important experiences in my career and life.
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Microsoft office
Time management
Flexible and adaptable
Gaming
Cats
TV shows
Fantasy Novels
Poetry
Music
Cocktail Waitress, MSC Cruises, 11/01/08, 08/01/09
Serve passengers of different nationalities, learning to communicate the basics in several languages. Help train new waiters. Operate professional espresso machine. Ensure the cleanliness of the workstation, tables, menus and counters. Suggest wines, beers and pairings with food. Knowing the drinks, the menu and their ingredients to explain to passengers. Occasionally prepare drinks and cocktails. Respect company rules, maritime laws, food handling practices, waste separation, hygiene rules on board and different cultures. Participate in weekly onboard emergency training and assist with passenger evacuation. Sell beverage packages to meet departmental sales targets. Assist with check-ins at ports of shipment.