Professional with a solid background in collections and financial analysis. Skilled in optimizing debt recovery processes, ensuring compliance, and implementing effective strategies to reduce delinquencies. Responsible for managing a high-value portfolio with consistent performance results. Recognized for strong communication and problem-solving skills, as well as adaptability to evolving business needs. A collaborative team player focused on delivering results and fostering a positive work environment.
- Led international and intercompany collections, ensuring compliance with global policies and reducing overdue receivables.
- Designed collection strategies and dunning processes, improving DSO (Days Sales Outstanding) and cash management.
- Conducted daily bank reconciliations, monitored liquidity, and prepared financial reports for forecasting.
- Collaborated with project managers, partners, and international clients to resolve disputes and accelerate payment cycles.
- Contributed to process automation and reporting improvements, reducing manual effort and increasing accuracy.
- Acted as liaison between business lines and expatriation processes, supporting international mobility.
- Coordinated monthly employee transfers, reimbursements, and housing assistance.
- Managed high-volume assignments under pressure, ensuring service quality.
- Applied Agile methodologies and implemented system adjustments in Workday to improve efficiency.
- Developed cross-cultural communication skills by working with expatriates from diverse backgrounds.
- Executed foreign exchange transactions for both payments and collections, ensuring accurate currency conversions and compliance with banking regulations.
- Managed the end-to-end accounts payable cycle, including invoice validation, processing, and release of international payments through multiple banking platforms.
- Oversaw the receivable accounts process, issuing invoices, tracking overdue balances, and conducting follow-ups with global agents to secure timely collections.
- Prepared and maintained cash flow forecasts to monitor liquidity, identify risks, and support strategic financial planning.
- Ensure the yearly budget process in collaboration with internal areas (Facilities, HR and Services lines).
- Prepare and participate in monthly business reviews with finance and the leadership team.
- Review comparison of actual results with budget and forecast estimates, preparing appropriate variance explanations, and highlighting issues and recommendations for senior management related to LATAM BU's (Brazil, Colombia, Peru, Chile, and Argentina).
- Provide service line directors and managers with regular reporting, dashboards, and executive presentations to make informed, fast, data-driven decisions.
- Analyze the general ledger with the accounting team to double-check if the costs were dully posted
- Conciliate the monthly payroll statement
- Daily and dynamic communication with multiple teams in Brazil and across LATAM to solve problems regarding operational budget, purchase orders (PO), consolidate information and prepare reports.
- Ensure the monthly apportionment of benefits between cost centers.
- Cost center management
- Supported the commercial team in sales operations for analytical equipment supplied to major pharmaceutical companies.
- Prepared quotations, proposals, and sales documentation, ensuring accuracy and timely delivery to clients.
- Assisted in CRM management, maintaining updated client data and sales pipeline tracking.
- Generated sales performance reports and market insights to support management in decision-making.
- Acted as a customer service liaison, responding to client inquiries, coordinating with technical teams, and ensuring high levels of client satisfaction.
- Lived in Australia for nearly 5 years, developing financial responsibility, resilience, and adaptability.
- Worked in diverse roles (cook, retail, cleaning, bar support) in fast-paced environments, strengthening teamwork and time management.
• SENAC - Time management
• Aduaneiras - Administration fundamentals in the import/ export of goods