Hagner Ferreira
São Paulo
Summary
With over 17 years of experience in the financial sector, I have established myself as an innovative and strategic leader at Itaú BBA, specializing in the integration of cutting-edge technology and generative AI solutions to enhance services across the bank’s ecosystem. I have strong expertise in technology strategy, data-driven decision-making, and product development, and I am passionate about driving digital transformation. I align my work with the organization’s values and mission, bringing a diverse perspective that enriches our team and drives impactful results.
Currently, as cCIO, I lead a high-performing team of over 450 professionals, driving key initiatives across ESG, debt restructuring, digital channels, CRM, Advanced Analytics, and Investment Banking. My leadership is rooted in agility, execution excellence, and a deep commitment to aligning technology with business objectives to create meaningful impact.
Previously, as Head of Products, I spearheaded transformational projects such as instant payments (Pix), Open Banking, and the entire cash management ecosystem, demonstrating my ability to manage complex projects with agility and efficiency while delivering significant business impact.
Overview
18
18
years of professional experience
1
1
Certification
Work History
cCIO | IT Head | Superintendent
Itaú BBA
04.2022 - Current
- cCIO at Itaú BBA | Head of IT for Investment Banking, ESG, Debt Restructuring, Digital Channels, CRM, Advanced Analytics, Emerging Technologies - Generative AI, Growth Sales & Strategic Projects | Leading a Team of 450+ Professionals
Head de Produtos - Pix | Open Banking | Digital Payments | Cash Management
Itaú BBA
04.2019 - 04.2022
- Product leader for the entire payment ecosystem at Itaú BBA wholesale banking, with a strong focus on end-to-end leadership in the implementation of instant payments (Pix). Contributed directly to the specifications of the initiative in collaboration with the Central Bank, ensuring strategic implementation in line with industry best practices.
IT Manager
Itau-Unibanco
07.2007 - 04.2019
• Leadership in Projects for Fixed Income, Derivatives, Structured Products, Cash Management, and Payments.
• Driving Itaú Unibanco’s Digital Transformation through Lean & Agile Delivery Practices.
Sales Development Analyst
Cisco Systems
01.2007 - 07.2007
- Responsible for generating new business around the country, focused on small, medium business segment, besides of sales and technical support to partners and Cisco customers
Education
Navigating the Landscape of Generative AI - Information Technology
University of Miami Herbert Business School
05.2024
MBA - Finance
FIA - Fundação Instituto de Administração
12.2012
CBA - Business Administration and Management
Insper
12.2010
Bachelor Of Computer Information Systems - Information Technology
University of Technology - Fatec São Paulo
12.2008
Skills
- Banking
- Digital Transformation
- Generative AI Integration
- Technology Strategy
- Product Development
- Data-Driven Decision Making
- Advanced Analytics
- CRM Strategy & Optimization
- Project & Program Management
- Agile & Efficient Execution
- Cross-Functional Team Leadership
- Innovation & Process Improvement
Certification
- SAFe 4 Agilist
- Digital Product Leadership
- SFPC - Scrum Foundation Professional Certificate
- CPA-20
- SalesForce
- AWS Cloud
Languages
Portuguese
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
cCIO | IT Head | Superintendent
Itaú BBA
04.2022 - Current
Head de Produtos - Pix | Open Banking | Digital Payments | Cash Management
Itaú BBA
04.2019 - 04.2022
IT Manager
Itau-Unibanco
07.2007 - 04.2019
Sales Development Analyst
Cisco Systems
01.2007 - 07.2007
CBA - Business Administration and Management
Insper
Navigating the Landscape of Generative AI - Information Technology
University of Miami Herbert Business School
MBA - Finance
FIA - Fundação Instituto de Administração
Bachelor Of Computer Information Systems - Information Technology
University of Technology - Fatec São Paulo
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