Hesham AbdElMageed Mahmoud Farag
Operations Manager
Rio De Janeiro
Summary
Exceptional Operations Manager focused on successful team building, profitability, expanding businesses and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
14
14
years of professional experience
Work History
Country Operations Manager
Global Gas Oil Field Services
11.2021 - Current
- Assisted with the company start up in Libya.
- Boosted the revenue from $300K / month into $1M in 2 months time.
- Achieved an annual revenue of $27M in 2023 with 31% IBT.
- Delegated as Libya country Manager in H2 2023.
- Managed company's P&L for Libya.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
WHS Operations Manager
Global Gas Oil Field Services
08.2019 - 11.2021
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Facilitated smooth collaboration between departments through clear communication channels.
- Increased profit by streamlining operations.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Technical & sales account manager
Schlumberger
4 2017 - 08.2019
- Job design
- Maintaining client relationship
- Technical support for the operation team
- Revenue forecast
- Responsible for client's issues, concerns & improvement plan (Dedicated to client)
- Finding technical solutions for well intervention.
- Negotiated prices, terms of sale and service agreements.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
Engineer in Charge for Well Integrity
Schlumberger
12.2016 - 05.2017
- Yard preparation and maintenance of all CT packages and fleets (Total of 8 CT packages)
- Managing a population of 100+ people (Engineers, supervisors, operators and technicians)
- Placing orders and spare parts for all packages
- Responsible for the continuous improvement of operation and finding solutions
- Responsible for the people training and people competency
- Reviewing all job programs, assessing risks and hazards and doing the briefing with every job supervisor before starting the job
- Part of the investigation team in case of any SQ or HSE incident.
Senior Field Engineer
Schlumberger
07.2014 - 12.2016
- Responsible for business growth and providing solutions and technical support for different clients in Egypt for both land and offshore operations
- ACTive technology champion for Schlumberger Egypt and responsible for building an elite team of ACTive specialists in Matrouh & Karama bases
- Handling the job execution of the big projects/clients (BP, Petrobel, Khalda, etc.) both land & offshore.
Field Engineer
Schlumberger
01.2012 - 07.2014
- Participation in the Design, Execution and Evaluation of different CT interventions "Matrix stimulation, Nitrogen lifting, Well-bore clean outs, CoilFlate, Cementing through CT Milling and Shifting, ACTive and DTS operations in both offshore and land jobs"
- Acting as an Engineer in charge, providing operational support for 6 CT units and managing a population of 100+ people.
Quality control Engineer
LEONI Wiring Systems
02.2011 - 01.2012
- Continuous improvement of the production line
- Handling any quality issue or customer concern for any defect using several quality tools (EX: Global 8D, Ishikawa, 5 why analysis, FMEA … etc.)
- Internal audits
- Generating Control plans for the process and for the production line
- Generating training manuals for the operators and technicians
- (Ex: Visual aids, care points … etc.)
- Customer interface when having any quality issue.
Education
B.Sc. degree in mechanical engineering production and design department -
The faculty of engineering, Ain Shams University
General secondary education - undefined
Aziz Abaza language school
Skills
Operations Management
Problem-Solving
Customer Service
Performance monitoring
Staff Management
Organizational Management
Process Improvement
Decision-Making
Accomplishments
- Acting as a lead engineer for executing the first and biggest offshore matrix acidizing treatment using organic clay acid with BG Egypt (Production leaped from 7 MMscfd to 17 MMscfd).
- First successful deployment of ACTive technology with many clients in Egypt.
- First successful ACTive profiling job utilizing ACTive distributed temperature sensing technology (DTS) for production allocation with Petrobel-Egypt.
- Longest IFC installation in EEG in which 21000' of IFC was injected into a CT reel.
College activities
- Training in 2006, Schlumberger: Trained in the drilling and measurement department. (Qatameyya site).
- Training in 2007, A.B.B: Trained in the main factory 10th of Ramadan.
- Training in 2008, Schlumberger: Trained in the main warehouse in Amreyya (Alexandria) and Qatameyya (Cairo).
- Training in 2009, Arab contractors: Trained in a hospital construction site.
- Working in 2009, Ameco Tec: Tele marketing agent for 6 months in ameco Tec out bound call center.
- Graduation project in 2010, Schneider Electric: Have been trained and worked on the graduation project in Schneider electric during 2010.
References
Furnished Upon Request
Extra curricular Activities
Participated in MECA club academy in ain Shams University. Participated in ISLC the international students' leadership conference. Won the inventors of the year award in Egypt's entrepreneurs competition organized by Injaz Dubai Institute powered by Mobinil.
Training
- Marketing for Non Marketers training.
- Passport to quality by Schneider Electric.
- Project management by Schneider Electric.
- Lean and Six Sigma by Schneider Electric.
- ICDL certificate.
- Business skills development package certificate (32 courses) From the American chamber.
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Portuguese
Advanced (C1)
Spanish
Upper intermediate (B2)
French
Beginner (A1)
Interests
Language
History
Culture
Sports
Timeline
Country Operations Manager
Global Gas Oil Field Services
11.2021 - Current
WHS Operations Manager
Global Gas Oil Field Services
08.2019 - 11.2021
Engineer in Charge for Well Integrity
Schlumberger
12.2016 - 05.2017
Senior Field Engineer
Schlumberger
07.2014 - 12.2016
Field Engineer
Schlumberger
01.2012 - 07.2014
Quality control Engineer
LEONI Wiring Systems
02.2011 - 01.2012
Technical & sales account manager
Schlumberger
4 2017 - 08.2019
B.Sc. degree in mechanical engineering production and design department -
The faculty of engineering, Ain Shams University
General secondary education - undefined
Aziz Abaza language school
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