Iago Rachid
Fortaleza
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
LDR/SDR-B2B
Nacional Gás
04.2022 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Sales Cashier
Forever 21
12.2016 - 02.2020
- Enhanced store sales by upselling products and suggesting additional items to customers.
- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled high volumes of transactions during peak hours, maintaining composure under pressure.
- Reviewed new promotions and monitored price changes.
Líder de equipe
Lojas Riachuelo
08.2014 - 08.2016
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Assisted in recruitment to build team of top performers.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
Education
BBA - Administração de Empresas
Estácio
Fortaleza, Ceara, Brazil04-2025
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Computer skills
Certification
- Java
- Git e GitHub
- Começando em Programação
Additional Information
Knowledge of Excel, PowerBI, node.js, JAVA, basic English with a high level of learning
Languages
English
Beginner (A1)
Portuguese
Bilingual or Proficient (C2)
Timeline
LDR/SDR-B2B
Nacional Gás
04.2022 - 07.2023
Sales Cashier
Forever 21
12.2016 - 02.2020
Líder de equipe
Lojas Riachuelo
08.2014 - 08.2016
BBA - Administração de Empresas
Estácio
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