Ian Smith
Cranberry Twp
Summary
My objective is to find a full-time service industry position, preferably in management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender, Barback, Server, Security, Fry Cook
Fisher’s Bar and Grill
06.2023 - Current
- Ability to open and close the cash drawer and the restaurant per operating procedures. In this role I was responsible for cash handling during and after shift Executing sales and check writing for entertainment or vendors stopping in to deliver product. Also I was responsible for serving upwards of 45-60 guests at a time completing transactions repeatedly, delivering the proper dishes to the correct parties, establishing a safe and secure environment for patrons to enjoy, stocking both the main bar and the reserve cooler space, finally overseeing the closing shift duties when on shift.
Food-runner, Busser, Barback lead, Assistant Security manager
North Park Lounge in HD
08.2022 - 01.2024
- All of these responsibilities are including but not limited to , Ability to greet and seat guests upon arrival as well as oversee my own bank. Ability to manage a staff on the proper procedures and protocols of the PALCB standards Ability to serve tables as needed, Serve drinks as needed, ability to stock order and exchange liquor and beer as needed. Cash handling experience Ability to operate a POS as needed. Facilitated the ordering of the liquor from the state assigned store and updated managers on essential items such as wares and stock for other items such as food products mixing ingredients for cocktails and dishes
Security/ Security Manager
Ginger Hill Tavern
08.2019 - 06.2023
- Ability to manage a staff of 13 - 17 total members and assist the bartenders and the servers as needed with food running greeting tables and the overall satisfaction of the party. As well as ensuring the safety of all patrons attending the restaurant during normal dinner hours and during the nightclub hours of the night. Overseeing the scheduling for the staff two to three weeks in advance
Bartender, Busser, Security, Event Team
Twisted Oak Tavern
04.2021 - 09.2022
- In this role I was responsible for serving all the golfing guests to their satisfaction during their stay upwards of one hundred golfers.
- Closing the cash drawer towards the end of the night, as well as planning the decoration, menu, specials, and designated team for the scheduled events I participated in. money management between managers on duty and my own individual cash drawer, Service to the golf course itself for members making the turn, food running, table seating, and finally apart of creating seasonal cocktails to keep the restaurant fresh and new
Server
Burgatory
06.2020 - 09.2020
- As a server I was responsible for overseeing the overall satisfaction of the guests' visit to the restaurant and their orders, from bringing their food and beverages to guiding first time and even frequent flyer patrons through the menu ensuring they order their perfectly personalized meal. As well as operating a POS for all the orders to the kitchen and the bar, to even assisting the bar in making drinks for all patrons in the restaurant. I was responsible for managing my own bank while on shift. Before during and after shift I was responsible for the cleanliness of the sections I was assigned throughout the day and for post shift closing work including but not limited to bussing all tables and washing dishes in the dish pit, sweeping mopping and scrubbing all table bases and light fixtures, reorganizing the seating arrangements after accommodations for larger parties flipping all seats in the restaurant and finally I was responsible for organizing all of my receipts for my final check out of the night.
- Assisted in inventory management, tracking supplies and minimizing waste.
- Managed multiple tables, ensuring timely order delivery and guest satisfaction.
Busser
Texas Roadhouse
12.2015 - 03.2016
- While in this position I was responsible for all the clean up and stocking for this position that was related to table presentation and back of the house server prep station which included, stocking napkins straws and other essentials for servers to prepare for service, pre bussing tables for the servers, table presentation, restaurant front of house cleanliness, and finally patron facilities restock
Driver/Helper
Corrigan Moving Systems
11.2023 - Current
- Facilitates commercial and residential moves day to day as well as warehouse operations completing all tasks assigned for each shift. These duties are as follows but not limited to, Organizing furniture goods and wares into their assigned vaults and storage space, adhering to safety protocols with customers belongings and with fellow drivers while on the road. I also oversee proper paperwork behind each move. Coordinate special tasks with venues and vendors including universities, hospitals, retirement homes, government moving operations and commercial moves. At the end of every shift I ensure that all tools and equipment are put away safely in lock up per OSHA standards.
- Assisted drivers with loading and unloading furniture and equipment efficiently.
- Ensured accuracy in inventory management during transportation processes.
- Provided exceptional customer service while interacting with clients during deliveries.
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
Laborer
Gutter Boy Inc
05.2020 - 10.2020
- As a laborer I was tasked with loading all utility vehicles with the proper equipment and safety gear for the assigned jobs for the day as well as hauling heavy loads over material to and from the job site. Also I would order the proper amount of materials and tools for future jobs using the company's business account. As a laborer I was also tasked with installation of siding gutters and all finish work for the specified job and the clean up and breakdown of all equipment for the day.
Education
Communications Integrated Marketing
Slippery Rock University
Slippery Rock, PA05.2022
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Washington Jr. Sr. High School
Washington, PA06.2018
Skills
- Loading and unloading
- Driver assistance
- Organization
- Vehicle maintenance
- Cleanliness standards
- Upselling strategies
- POS system operation
- Ordering supplies
- Waste reduction
- Scheduling staff
- Menu development
- Customer service
- Beverage preparation
Certification
- Personal Training Certification
- Ramp certification
- Owner/Manager Certification
Timeline
Driver/Helper
Corrigan Moving Systems
11.2023 - Current
Bartender, Barback, Server, Security, Fry Cook
Fisher’s Bar and Grill
06.2023 - Current
Food-runner, Busser, Barback lead, Assistant Security manager
North Park Lounge in HD
08.2022 - 01.2024
Bartender, Busser, Security, Event Team
Twisted Oak Tavern
04.2021 - 09.2022
Server
Burgatory
06.2020 - 09.2020
Laborer
Gutter Boy Inc
05.2020 - 10.2020
Security/ Security Manager
Ginger Hill Tavern
08.2019 - 06.2023
Busser
Texas Roadhouse
12.2015 - 03.2016
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Washington Jr. Sr. High School
Communications Integrated Marketing
Slippery Rock University
LEADERSHIP EXPERIENCE
Highschool Team Captain for the football Washington, PA Alpha Sigma Phi Wellness chair Enrichment chair Slippery Rock, PA Organize collaborative fraternal events and formal events specific to the chapter. Contact and organize outside venues, bus companies, and food companies. Stage Manager for theater in highschool Concert/Marching Band Section leader
References
- Nicholas, Watson, 484 302 6668
- Reed, Frischman, 421 335 4668
- Grant, Meabe, 724 900 5742
- Kimberly, Aland, 724 417 1538
- Mathew, Kovacik, 412 848 4187
- William, Lang, 724 822 5303
HONORS & ACTIVITIES
Wpial All State team, WPIAL all star game finalist, Concert/Marching band Adjudication festival 1st place participant