Igor Bezerra
Contagem
Summary
Hardworking, reliable, and physically fit professional with experience in customer service, sales, and hands-on animal care. Fast learner with a strong work ethic, committed to teamwork, safety, and delivering quality results. Seeking an H-2A opportunity in the United States.
Overview
1
1
Language
8
8
years of professional experience
Work History
Sales Consultant
Profast Pneus Industriais
Contagem, Minas Gerais
10.2023 - 03.2024
- Consistently achieved or surpassed sales targets.
- Achieved company targets by implementing successful sales strategies.
- Crafted engaging sales pitches that effectively highlighted products and services, driving customer interest.
- Listened intently to customers to identify upselling opportunities.
- Fostered strong client relationships through exceptional after-sales service, significantly enhancing customer loyalty.
- Delivered friendly service to enhance customer satisfaction. by delivering friendly service.
- Addressed customer issues and complaints with quick-thinking problem-solving, ensuring timely resolutions.
- Followed brand guidelines to provide consistent customer experience.
- Provided accurate quotes and price information to inform customer decision-making.
Sales Consultant
Seguraço Equipamentos de Proteção Individual
Contagem, Minas Gerais
06.2023 - 07.2023
- Consistently exceeded sales targets, contributing to overall revenue growth.
- Achieved company targets by implementing successful sales strategies.
- Listened intently to customers to identify upselling opportunities.
- Cultivated strong client relationships through exceptional after-sales service, enhancing customer loyalty.
- Provided friendly service to improve customer satisfaction and foster repeat business.
- Resolved customer issues and complaints promptly, ensuring positive customer experiences.
Driver
99
Belo Horizonte
02.2022 - 02.2023
- Transported passengers via mobile app, ensuring timely and reliable ridesharing.
- Used safe driving practices at all times when operating vehicles.
- Maintained vehicle to ensure safety and reliability, enabling consistent operation.
- Conducted daily vehicle inspections to maintain safety standards and report necessary repairs.
- Conducted regular safety inspections by checking oil and brakes.
- Delivered goods and services punctually while maintaining excellent condition for customer satisfaction.
- Collected and delivered goods and materials.
Sales Consultant
Torque Ferramentas e Soluções Ltda
Contagem, Minas Gerais
08.2022 - 11.2022
- Consistently achieved or surpassed sales targets.
- Achieved company targets by implementing successful sales strategies.
- Listened intently to customers to identify upselling opportunities.
- Cultivated strong client relationships through exceptional after-sales service, enhancing customer loyalty.
- Built exceptional customer satisfaction by delivering friendly service.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Followed brand guidelines to provide consistent customer experience.
Administrative Assistant
M&E Aluguel de carros
Contagem, Minas Gerais
04.2022 - 07.2022
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Answered telephone calls to offer information, direct callers and take messages.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Monitored office supplies inventory, placing orders to avoid shortages and maintain operational flow.
- Photocopied documents for staff use, ensuring clarity and accuracy, updating files and faxing communications for staff.
Sales Assistant
Plamev Pet
Belo Horizonte, Minas Gerais
03.2022 - 04.2022
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Kept shelves neat, clean and organised through visual merchandising.
Business Owner
Loja Caneca Criativa
Contagem, Minas Gerais
07.2017 - 03.2022
- Managed financial operations, including budget planning, expense tracking, and forecasting to maintain financial health.
- Monitored and managed expenses to adhere to budget guidelines and allocated financial resources to achieve budget goals.
- Maintained accurate records for operations, inventory, income and expenses.
- Addressed customer complaints and feedback with prompt and effective solutions, maintaining a high level of customer service.
- Utilised social media to expand market reach and support recruitment of sales agents.
- Captured high-quality images of products for online sales platforms. for sale, posting pictures via social media to increase visibility.
Warehouse Operator
Megaminas Alimentos Comercio E Distribuicao
Contagem, Minas Gerais
03.2016 - 06.2017
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
- Selected items from inventory for customer orders to fulfil productivity goals.
- Packaged goods for dispatch, ensuring items were securely wrapped and labelled correctly to meet delivery schedules.
- Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.
- Supported team members in picking, packing and processing tasks, contributing to enhanced overall warehouse efficiency.
- Gained knowledge of product locations within the warehouse for efficient order picking., enabling efficient picking and packing services.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Ensured a clean and safe working environment by following housekeeping standards and safety protocols.
Education
Bachelor of Science - Veterinary Medicine
Centro Universitário Una
Contagem, MG01-2026
Skills
- Sales strategy
- Sales strategies
- Sales performance tracking
- Customer service
- Client engagement
- Relationship management
- Problem resolution
- Attention to detail
- Time management
- Time efficiency
- Team collaboration
- Communication
- Punctuality
- Patient interaction
- Attention to Detail
Languages
English
Beginner
A1
Custom
- 📧 igorbezerra.jobs@gmail.com
- 📱 +55 31 99634-6621
- 🔗 LinkedIn: https://www.linkedin.com/in/igorzica-955b171b4
- 📍 Brazil
Timeline
Sales Consultant
Profast Pneus Industriais
10.2023 - 03.2024
Sales Consultant
Seguraço Equipamentos de Proteção Individual
06.2023 - 07.2023
Sales Consultant
Torque Ferramentas e Soluções Ltda
08.2022 - 11.2022
Administrative Assistant
M&E Aluguel de carros
04.2022 - 07.2022
Sales Assistant
Plamev Pet
03.2022 - 04.2022
Driver
99
02.2022 - 02.2023
Business Owner
Loja Caneca Criativa
07.2017 - 03.2022
Warehouse Operator
Megaminas Alimentos Comercio E Distribuicao
03.2016 - 06.2017
Bachelor of Science - Veterinary Medicine
Centro Universitário Una