Isabela Ortolan
Balneário Rincão
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Social Media Account Manager
Moxy Management
03.2023 - Current
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Built strong relationships with clients through regular communication updates on project progress and results achieved.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours across night, weekend, and holiday shifts.
- Designed and implemented social media strategies to align with business goals.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Analyzed and reported social media and online marketing campaign results.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Online ESL Teacher
Fluency Academy
04.2022 - 03.2023
- Instructed students individually and in groups, using an exclusive teaching method developed for conversation classes on Fluency Academy's platform, Yowza! Oriented and assessed new students according to standards and procedures
- Created and fostered a trusting atmosphere where students felt comfortable and supported
- Adapted teaching methods and instructional materials to meet students' varying needs, abilities and interests
- Observed and evaluated students' work to determine progress and made suggestions for improvement
- Participated professional meetings, conferences and workshops to maintain and improve professional competence.
Content Analyst
NOVO Inglês by Erika Belmonte
08.2021 - 02.2022
- Developed teaching/learning materials including lesson scripts, social media video scripts, activities, and multimedia materials
- Detected and correct errors in spelling, punctuation and syntax
- Edited, translated, and proofread subtitles for video lessons
- Helped students improve their listening, speaking, reading, and writing skills by clearing up students' questions daily, correcting activities, and providing feedback.
Online ESL Teacher
Escola Conquer
05.2021 - 08.2021
- Ensured comprehension of learning styles and student needs
- Created a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students
- Guided the learning process toward the achievement of curriculum goals
- Established clear objectives for all lessons, units, and projects and communicates these objectives to the students
- Reviewed classroom or curricula topics and assignments
- Assisted students with homework, projects, test preparation, papers, research, and other academic tasks.
ESL Teacher
Berlitz Santo André
09.2018 - 07.2021
- Instructed students individually and in groups, using various teaching methods, such as lectures, discussions and demonstrations
- Planned and implemented lessons that consisted of skill-building techniques for reading, writing, listening, and speaking
- Placed students in programs that best suited their needs
- Identified and suggested additional resources for English Language Learners
- Prepared reports on students and activities as required by administration
- Adapted teaching methods and instructional materials to meet students' varying needs, abilities and interests
- Observed and evaluated students' work to determine progress and made suggestions for improvement
- Oriented and assessed new students according to standards and procedures
- Prepared and administered written, oral and performance tests and issued grades in accordance with performance
- Prepared materials and classrooms for class activities
- Attended professional meetings, conferences and workshops to maintain and improve professional competence.
ESL Teacher
Fisk
09.2018 - 07.2021
- Instructed students individually and in groups, using various teaching methods, such as lectures, discussions and demonstrations
- Planned and implemented lessons that consisted of skill-building techniques for reading, writing, listening, and speaking
- Placed students in programs that best suited their needs
- Identified and suggested additional resources for English Language Learners
- Prepared reports on students and activities as required by administration
- Adapted teaching methods and instructional materials to meet students' varying needs, abilities and interests
- Observed and evaluated students' work to determine progress and made suggestions for improvement
- Oriented and assessed new students according to standards and procedures
- Prepared and administered written, oral and performance tests and issued grades in accordance with performance
- Prepared materials and classrooms for class activities
- Attended professional meetings, conferences and workshops to maintain and improve professional competence.
ESL Teacher
Wizard
03.2018 - 08.2018
- Instructed students individually and in groups, using various teaching methods, such as lectures, discussions and demonstrations
- Planned and implemented lessons that consisted of skill-building techniques for reading, writing, listening, and speaking
- Prepared reports on students and activities as required by administration
- Observed and evaluated students' work to determine progress and made suggestions for improvement
- Oriented and assessed new students according to standards and procedures
- Prepared and administered written, oral and performance tests and issued grades in accordance with performance
- Prepared materials and classrooms for class activities
- Attended professional meetings, conferences and workshops to maintain and improve professional competence.
ESL Teacher
Influx Idiomas
03.2018 - 08.2018
- Instructed students individually and in groups, using various teaching methods, such as lectures, discussions and demonstrations
- Observed students to determine qualifications, limitations, abilities, interests and other individual characteristics
- Established and enforced rules for behavior and procedures for maintaining order among students for whom were responsible
- Assigned and grade class work and homework
- Observed and evaluated students' work to determine progress and made suggestions for improvement
- Prepared materials and classrooms for class activities
- Attended professional meetings, conferences and workshops to maintain and improve professional competence.
ESL Teacher
Fisrt One Idiomas
03.2018 - 08.2018
- Instructed students individually and in groups, using various teaching methods, such as lectures, discussions and demonstrations
- Observed students to determine qualifications, limitations, abilities, interests and other individual characteristics
- Established and enforced rules for behavior and procedures for maintaining order among students for whom were responsible
- Assigned and grade class work and homework
- Observed and evaluated students' work to determine progress and made suggestions for improvement
- Prepared materials and classrooms for class activities
- Attended professional meetings, conferences and workshops to maintain and improve professional competence.
Education
Bachelor Of Arts In Languages for Interpreting and Translation -
Universidade Metodista de São Paulo
Skills
- Learning plan development
- Zoom teaching
- Parent-teacher meetings
- Student goal-setting
- Classroom management
- Content development
- Educational content creation
- Social Media Management
- Managing Complaints
- Teamwork and Collaboration
- Content scheduling
- Customer Relations
- Promotional Campaigns
- Time Management
- Digital Sales
Languages
Portuguese
English
Spanish
Timeline
Social Media Account Manager
Moxy Management
03.2023 - Current
Online ESL Teacher
Fluency Academy
04.2022 - 03.2023
Content Analyst
NOVO Inglês by Erika Belmonte
08.2021 - 02.2022
Online ESL Teacher
Escola Conquer
05.2021 - 08.2021
ESL Teacher
Berlitz Santo André
09.2018 - 07.2021
ESL Teacher
Fisk
09.2018 - 07.2021
ESL Teacher
Wizard
03.2018 - 08.2018
ESL Teacher
Influx Idiomas
03.2018 - 08.2018
ESL Teacher
Fisrt One Idiomas
03.2018 - 08.2018
Bachelor Of Arts In Languages for Interpreting and Translation -
Universidade Metodista de São Paulo
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