As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Freelance English Teacher with experience in personalized instruction for students of various levels and goals. Focused on conversation, applied grammar, and fluency development through engaging and practical methods. Skilled in adapting lessons to each student’s profile, creating an effective, welcoming, and motivating learning environment.
Flight Attendant with experience in in-flight safety, personalized customer service, and crisis management with agility and empathy. Skilled in clear communication, teamwork, and quick decision-making under pressure. Dedicated to delivering an exceptional passenger experience, ensuring comfort and safety, and representing the airline with professionalism.
Airport Agent with experience in customer service, crisis management, passenger boarding and deplaning, and real-time problem solving. Strong focus on service excellence, operational safety, and customer satisfaction. Skilled in working under pressure, handling unexpected situations, and maintaining clear and empathetic communication with both passengers and team members.
Project Analyst with experience in the financial sector, specializing in structuring, monitoring, and delivering internal projects. Skilled in data analysis, cross-functional team alignment, and meeting strategic deadlines. Organized, results-driven, and communicative, with a strong ability to adapt and a systemic view of corporate processes.
To work in a company where I can apply my interpersonal, communication, and problem-solving skills, contributing with my experience in customer service, people management, and project coordination. I seek a dynamic environment that values teamwork, empathy, and continuous improvement, where I can grow professionally and add value through proactivity, organization, and a results-oriented mindset.