IVANNE CRUZ E SILVA
Summary
Committed Personal Care Assistant skilled in supervising and assisting clients with meal preparation and daily activities to promote independence. Caring and compassionate with proven history of positive client feedback. Reliable, enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Hard worker and committed with skills for multitasking and managing time well.
Overview
7
7
years of professional experience
Work History
Personal Care Assistant
Villa Maria Catholic Homes – O’Neill house Palliative Aged Care
2023.06 - 2024.06
Personal Care Assistant
Scrubs Nursing Agency
2022.11 - 2023.06
- Built strong relationships with clients to deliver emotional support and companionship
- Assisted with dressing guidance, grooming, meal preparation
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Planned, prepared, and served meals and snacks according to prescribed diets
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Personal Care Assistant
Vicna Agency
2022.05 - 2023.06
- Acting at all times to protect the rights of residents, including confidentiality, privacy, individual choice, and decision making
- Provision of consistently high-quality care to residents
- Supporting the independence of residents by providing appropriate assistance with personal care in accordance with care plans
- Maintain accurate documentation notes, assessments, and care plans
- Providing emotional support to residents
- Being responsive to the needs of residents, families and other staff
- Observe, report, and document requirements of all resident changes in need
- Ensuring maintenance of clean linen, making of beds, and changing of linen for residents
- Assist with the serving of meals and assisting residents as required
- Attendance at mandatory education sessions
- Assisting to oversee that specialized nursing needs are met and documented within the facility policy and procedure
- Identification, reporting, and documenting any areas of risk or resident need.
Domestic Cleaner
Harmony Homecare
2019.09 - 2023.01
- Wash bathrooms, mop floors, and clean fixtures
- Sanitize kitchen floors and counters
- Vacuum and wash carpets, and polish and wax floors
- Clean rooms, halls, and corridors
- Empty and wash wastepaper baskets and ashtrays
- Replenish bathroom supplies and disinfect bathroom floors
- Wash dishes and place them in the dryer
- Arrange dishes in cupboards.
Domestic Cleaner
Little Sisters of The Poor - Aged Care Facility
2019.12 - 2022.05
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
- Disposed of trash and recyclables each day to avoid waste buildup
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable
- Kept building entryway glass clean and polished for professional presentation
- Restocked room supplies such as facial tissues for personal touch with every job
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Dusted picture frames and wall hangings with cloth
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Housekeeping Attendant
Atlantis Hotel
2017.07 - 2020.03
- Servicing all allocated guest rooms in accordance with instructed training and bran standards; Cleaning of guest rooms adhering to the standards required by the department and hotel; Restock and clean the trolley according to established procedures; Use correct cleaning techniques to clean following OHS regulations; Check and restock room supplies including beverage supplies; Report lost and damaged items to the Housekeeping Management team; Work closely with Front Office in order to release rooms at the allocated times.
Education
Certificate PEPA: Program of Experience in the Palliative Approach -
Melbourne, VIC
Melbourne, VIC02.2024
Certificate IV: Ageing Support -
TMG COLLEGE
Melbourne, VIC04.2022
Skills
- Direct Patient Care
- Client Requirements
- Grooming assistance
- Emotional Support
- Personal Hygiene Assistance
- Housekeeping tasks
Languages
Portuguese
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Intermediate (B1)
Timeline
Personal Care Assistant
Villa Maria Catholic Homes – O’Neill house Palliative Aged Care
2023.06 - 2024.06
Personal Care Assistant
Scrubs Nursing Agency
2022.11 - 2023.06
Personal Care Assistant
Vicna Agency
2022.05 - 2023.06
Domestic Cleaner
Little Sisters of The Poor - Aged Care Facility
2019.12 - 2022.05
Domestic Cleaner
Harmony Homecare
2019.09 - 2023.01
Housekeeping Attendant
Atlantis Hotel
2017.07 - 2020.03
Certificate PEPA: Program of Experience in the Palliative Approach -
Melbourne, VIC
Certificate IV: Ageing Support -
TMG COLLEGE
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