Izabella D Ascencao
Betim,MG
Resumo
Business and Administrative Management professional with 10 years of progressive experience within the same business group, developing a strong background in commercial operations, team leadership, business administration, finance, customer relations and operational management. Started as a Sales Promoter and progressed to Commercial Supervisor, taking responsibility for teams of up to six employees and subsequently supporting the commercial operations of multiple units. Later transitioned into business administration and management roles, becoming responsible for end-to-end franchise operations, including financial controls, cash flow, purchasing, suppliers, people management, recruitment, training, customer relations and commercial performance. Holds a Higher Education Technology Degree in Public Management from Universidade Cesumar (UNICESUMAR), with 1,988 hours of academic training covering management, people management, finance, accounting, project management, logistics, economics, information systems and sustainability.
EDUCATION
Visão geral
2
2
Languages
11
11
years of professional experience
Experiência profissional
Administrative Manager
BL Depilação Norte Ltda.
2024.03 - 2026.01
- Assumed responsibility for the administration of a second franchise unit located in another Brazilian state while maintaining responsibilities within the existing business operation.
- Managed cash flow, purchasing, payments and financial controls.
- Monitored financial and operational procedures and supported internal auditing activities.
- Provided commercial support and monitored sales performance.
- Prepared and monitored monthly financial information, including DRE (Income Statement) and monthly financial reporting.
- Managed employee payments and related administrative processes.
- Supported operational planning and day-to-day management of the unit.
- Worked across multiple areas of the business, combining financial, administrative, commercial and operational responsibilities.
- Concluded a 10-year professional career within the same business group in January 2026, after progressing through increasingly senior positions.
Managing Partner / Administrative Manager
BL Depilação Contagem
2021.03 - 2024.05
- Joined the newly launched franchise as a Managing Partner, assuming responsibility for the overall administration and operation of the business.
- Managed day-to-day administrative, commercial and operational activities.
- Managed a team of six employees, including recruitment, onboarding, training, supervision and performance monitoring.
- Responsible for cash flow management, purchasing, suppliers and financial controls.
- Monitored and supported the preparation of DRE (Income Statement) and financial performance information.
- Managed customer relationships and handled complex complaints, conflicts and post-sales issues.
- Represented the company in legal and administrative matters when required.
- Coordinated commercial activities and monitored sales performance.
- Developed comprehensive practical experience in business administration, finance, people management, operations, sales and customer relations.
- Key achievement: Developed comprehensive end-to-end business management experience, with responsibility across administration, finance, operations, people management, sales and customer relations.
Commercial Supervisor
OP Contagem Ltda. — Orthopride
2015.01 - 2021.03
- Career progression: Sales Promoter → Commercial Supervisor → General Commercial Supervisor.
- Started as a Sales Promoter, consistently achieving individual sales targets and demonstrating strong commercial performance.
- Promoted to Commercial Supervisor, initially managing a team of three employees and subsequently expanding responsibility to a team of six employees.
- After approximately three years as a supervisor, progressed to General Commercial Supervisor, supporting the commercial operations of three additional units.
- Responsible for sales performance, team supervision and commercial support.
- Conducted employee training and provided ongoing support regarding company systems and commercial processes.
- Supported sales teams across multiple units and monitored commercial performance.
- Provided post-sales support and assisted in resolving customer and commercial issues.
- Supported the implementation and standardisation of commercial processes across different units.
- Developed strong experience in leadership, sales management, training, customer relations and multi-unit commercial operations.
- Career transition: In 2021, transitioned to the newly launched BodyLaser franchise within the same business group following an invitation from the company's director to support the new operation.
Formação acadêmica
Higher Education Technology Degree - Public Management
Universidade Cesumar
BrazilHabilidades e competências
- Business Administration
- Administrative Management
- Commercial Management
- Operations Management
- Team Leadership
- People Management
- Recruitment & Training
- Sales Management
- Customer Relationship Management
- Financial Administration
- Cash Flow Management
- Budget Monitoring
- Purchasing & Supplier Management
- Financial Reporting
- DRE / Income Statement Monitoring
- Process Management
- Project Management
- Negotiation & Conflict Resolution
- Post-Sales Management
- Commercial Performance Monitoring
- Multi-Unit Operations
- Strategic Planning
- Problem Solving
Conquistas e distinções
* Career progression from Sales Promoter to Commercial Supervisor, General Commercial Supervisor and subsequently Business/Administrative Manager.
* Multi-unit management experience, supporting commercial operations across multiple business units.
* Team leadership experience with responsibility for recruitment, training, performance monitoring and conflict resolution.
* Hands-on business administration experience covering finance, cash flow, purchasing, suppliers, employees, customers and commercial performance.
* Financial management experience including cash flow, purchasing, payments, financial controls, DRE and monthly reporting.
* Ten-year professional development within the same business group, with increasing responsibility across commercial, administrative and operational functions.
PROFESSIONAL INTERESTS
International Management | Business Administration | Operations Management | Commercial Management | People Management | Project Management | Business Development | Organisational Management | Strategic Management
Informações adicionais
Nationality: Brazilian
Current location: Brazil
Availability: Open to international study and professional opportunities in Ireland
Izabella Ascencao | CV | Ireland – University / RPL Application
LANGUAGES
Portuguese
Língua materna
English
Básico
A2
Linha do tempo
Administrative Manager
BL Depilação Norte Ltda.
2024.03 - 2026.01
Managing Partner / Administrative Manager
BL Depilação Contagem
2021.03 - 2024.05
Commercial Supervisor
OP Contagem Ltda. — Orthopride
2015.01 - 2021.03
Higher Education Technology Degree - Public Management
Universidade Cesumar