Summary
Work History
Education
Skills
Languages
Timeline
Generic

Jacobo Florez Castano

Miami,SP

Summary

Dedicated professional with extensive experience in Customer Service and Food Industry Operations. Proficient in team collaboration, effective communication, and multitasking in high-paced environments. Committed to maintaining cleanliness and efficiency while delivering exceptional service and ensuring customer satisfaction.

Work History

Service Crew Member

Inversiones Tres Milagros
01.2023 - 07.2023
  • Provided excellent customer service, ensuring positive dining experiences and addressing guest inquiries promptly.
  • Operated kitchen equipment and maintained cleanliness to adhere to health and safety standards.
  • Handled cash transactions accurately, balancing registers at end of shifts to ensure financial integrity.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Collaborated with team members to streamline service processes during peak hours, enhancing efficiency.

Education

High School Diploma -

Colegio Bilingue Santa Marta
Santa Marta

Associate of Arts - Business Administration

Miami-Dade College
Miami
12-2027

Skills

  • Client support
  • Hygiene maintenance skills
  • Strong written communication skills
  • Consistent work performance
  • Team collaboration
  • Spanish/English fluency

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Service Crew Member

Inversiones Tres Milagros
01.2023 - 07.2023

High School Diploma -

Colegio Bilingue Santa Marta

Associate of Arts - Business Administration

Miami-Dade College
Jacobo Florez Castano