Jade Turner
Pittsburgh, Pa
Summary
Dedicated professional with strong customer service skills and a focus on safety protocols. Experienced in conflict resolution and team collaboration, with a proven ability to enhance guest experiences in high-pressure environments.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Haunt Actor
Portals of Fear
Pittsburgh
09.2025 - Current
- Executed character roles to enhance guest immersion in haunted experiences, contributing to memorable events.
- Participated in rehearsals to enhance scene timing and script delivery.
- Collaborated with team to streamline setup and dismantle processes for themed attractions, ensuring smooth operations.
- Maintained rigorous safety protocols to protect guests and actors during events.
- Ensured adherence to all safety protocols consistently throughout events.
- Participated in training sessions on equipment safety procedures and emergency response plans, reinforcing safety standards for all participants.
- Followed daily performance schedules for designated roles.
Head Kennel Technician
Airy Pines Boarding Kennel
Pittsburgh, Pa
12.2024 - Current
- Maintained cleanliness and sanitation of kennel facilities, ensuring a healthy environment for animals.
- Administered necessary vaccinations on schedule to ensure animal health and compliance.
- Monitored animal behavior and reported concerns to management, facilitating timely interventions to ensure animal welfare.
- Ensured proper handling and restraint techniques during animal interactions to promote safety.
- Assisted in daily care and feeding of kennel animals to support their well-being.
- Coordinated and led training sessions for new staff, improving onboarding process and enhancing team effectiveness.
- Engaged with customers professionally, providing exceptional service to foster positive relationships and enhance client satisfaction.
- Maintained cleanliness of kennel cages and yards, promoting hygiene and comfort for animals.
Swim Instructor
YMCA of Greater Pittsburgh
Pittsburgh
01.2022 - 03.2025
- Instructed swimming techniques across diverse skill levels and age groups.
- Demonstrated proper stroke techniques, including freestyle, backstroke, breaststroke, and butterfly.
- Taught fundamental survival skills including floating, treading water, and emergency exits.
- Developed tailored lesson plans aligning with individual student goals.
- Provided targeted feedback to effectively enhance swimming skills and boost student confidence.
- Conducted assessments to evaluate progress and skill development, informing future lesson adaptations.
- Encouraged swimmers through drills while delivering positive performance feedback.
- Engaged parents in discussions about student progress and addressed concerns to foster collaboration.
Lifeguard
YMCA of Greater Pittsburgh
Pittsburgh, Pa
06.2021 - 03.2025
- Monitored pool area, ensuring safety of swimmers and guests.
- Enforced facility rules, promoting a safe and enjoyable environment.
- Conducted routine safety checks on equipment and swim areas.
- Provided first aid during incidents, ensuring prompt response and care.
- Communicated safety protocols to patrons to foster compliance.
- Collaborated with team members to enhance pool operations.
- Maintained cleanliness of pool area to uphold hygiene standards.
- Filled out incident reports for supervisor. documenting all occurrences.
Education
Diploma in Phlebotomy - Phlebotomy
The Phlebotomy Training Program
Pittsburgh, PA02-2026
High School Diploma -
Plum Senior High School
Plum, Pa05-2023
Skills
- Customer service
- Team collaboration
- Safety protocols
- Health regulations
- Conflict resolution
- Time management
- Sanitation protocols
- Staff management
- Scheduling coordination
- Facility maintenance
- Behavior observation
- Record keeping
- Care monitoring
- Inventory management
- Customer communication
- Emergency response
- Written communication
Certification
Blood Born Pathogens - Allegheny Health Network - 2026
Timeline
Haunt Actor
Portals of Fear
09.2025 - Current
Head Kennel Technician
Airy Pines Boarding Kennel
12.2024 - Current
Swim Instructor
YMCA of Greater Pittsburgh
01.2022 - 03.2025
Lifeguard
YMCA of Greater Pittsburgh
06.2021 - 03.2025
Diploma in Phlebotomy - Phlebotomy
The Phlebotomy Training Program
High School Diploma -
Plum Senior High School