Summary
Overview
Work history
Education
Skills
Languages
Custom
Personal Information
Timeline
Generic
JAMILLY KEROLAYNE SILVA MENEZES

JAMILLY KEROLAYNE SILVA MENEZES

capriate san gervasio,bergamo

Summary

With over 5 years of experience in customer service. Able to build professional relationships and strengthen partnerships with important clients to generate new business. Emphasis on leadership, communication and decision-making skills, applied to improving commercial processes to increase the company's revenue.

Overview

10
10
years of professional experience
1
1
year of post-secondary education

Work history

Owner

JKM SERVIÇOS LTDA
São Paulo, São Paulo
02.2023 - 07.2024
  • Manage, hire, lead, organize, Control of routine operations, working in the area of cleaning buildings and residences, keeping activities that proved profitable for the company running
  • Strategic business planning, analyzing the company's objectives to determine the best ways to achieve the goals set
  • Development of contact networks, aiming to establish partnerships with other companies in search of new business opportunities
  • Supervision of activities carried out in the company, ensuring that they were in accordance with established standards and strategies
  • Carry out market analysis, collecting data that provides an understanding of the company's performance and that of competitors
  • Hiring employees for the company, defining the ideal profiles for vacancies taking into account the growth of the enterprise
  • Motivation of work teams, developing actions that stimulate employee productivity

Administrative Assistant

Redocar Serviços automotivos
São Paulo, São Paulo
11.2018 - 03.2019
  • Updating control spreadsheets and recording documents, contacts and information necessary for the organization of the company
  • Customer service via telephone and email, with emphasis on correct and kind language, seeking to make the environment more positive
  • Support to other areas of the company, aiming to understand other functions in order to collaborate with the entire team
  • Receiving customers and suppliers, making sure they were well attended to and felt comfortable
  • Administrative support in meetings and presentations, ensuring the organization of the room and distributing the necessary materials
  • Stock control and search for office supplies suppliers, with the aim of reducing monthly costs

Retail salesperson

m5 industria e comercio
Guarulhos, São Paulo
11.2014 - 12.2015
  • Responsible for maintaining the organization of the store, ensuring the replacement of products on shelves, windows and the sales area
  • Customer service, including negotiating prices and payment terms in order to maintain a good relationship and benefits for both parties
  • Customer service for exchanges, seeking to offer new products in order to increase sales

Education

ensino médio -

escola ceteb
02.2022 - 07.2023

Skills

  • Knowledge of company administrative routines
  • Leadership
  • Negotiation
  • Creativity
  • Dynamism
  • Initiative for constant learning
  • Knowledge of digital marketing

Languages

Português
Beginner
Inglês
Beginner
Espanhol
Beginner
Italian
Beginner

Custom

B

Personal Information

  • Date of birth: 01/21/95
  • Nationality: brasileira
  • Marital status: Solteiro(a)

Timeline

Owner

JKM SERVIÇOS LTDA
02.2023 - 07.2024

ensino médio -

escola ceteb
02.2022 - 07.2023

Administrative Assistant

Redocar Serviços automotivos
11.2018 - 03.2019

Retail salesperson

m5 industria e comercio
11.2014 - 12.2015

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JAMILLY KEROLAYNE SILVA MENEZES