Jaqueline Paulino
Brasília, Federal District,DF
Summary
Creative UX Designer with 6 years developing innovative, approachable user experience frameworks for products of many industries: Finance, E-commerce, Developer Experience, Energy, etc. Skilled at diverging from UX norms without alienating users. Ceaselessly focused on user-centric design decisions. Currently mentors junior designers guiding their careers at IBM and works within a multidisciplinary squad at the largest bank in Brazil.
Overview
6
6
years of professional experience
Work History
Senior User Experience Designer
IBM, Global Business Services
01.2018 - Current
- Provided advice and guidance on implementation of UX research methodologies and testing activities to analyze and predict user behavior.
- Partnered with user interface designers and web developers to translate information architecture, navigation and process flows into easy-to-use solutions.
- Ran user testing of applications, software, and websites.
- Facilitated clients' product vision by researching, conceiving, sketching, and prototyping.
- Identified design problems to devise solutions.
- Designed UI elements and tools in Figma using as tokens, variables, variants and preparing handoffs with devmode.
- Maximized system performance, enhancing end-user experience by applying iterative back end development updates.
- Analyzed user feedback to influence future UX updates, ameliorating user concerns and pain points during subsequent patch cycles.
- Applied both qualitative and quantitative analysis techniques to continuously improve end-user experiences.
UX/UI Designer
Sicoob
08.2018 - 01.2021
- Used Agile Scrum model to deliver solutions with high level of flexibility and adaptability.
- Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces.
- Converted abstract ideas and requirements into user personas and storyboards.
- Worked with design teams, project managers and business analysts to create intuitive and easy-to-use software.
Product Designer
Voriques Group - E-commerce
12.2017 - 07.2018
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Suggested enhancements to product design that would improve user experience.
- Identified changes in project scope and modified job schedule accordingly.
- Managed multiple projects effectively in demanding environment with tight deadlines.
Web Designer Intern
Solutions For Life Institute
08.2017 - 12.2017
- Maintained status reports for client projects.
- Followed best practices for software development and web security.
- Developed testing code for web-based applications.
- Documented project changes in team manuals for future reference and use.
Education
No Degree - Blue Core Mentor
IBM
Brasília, Federal District, Brazil10.2022
Bachelor of Arts - Graphic Design
Centro Universitário IESB
Brasília, Federal District, Brazil01.2020
Skills
- Design Thinking
- Prototyping
- User Research
- Usability Testing
- Figma
Languages
English
Upper intermediate (B2)
Timeline
UX/UI Designer
Sicoob
08.2018 - 01.2021
Senior User Experience Designer
IBM, Global Business Services
01.2018 - Current
Product Designer
Voriques Group - E-commerce
12.2017 - 07.2018
Web Designer Intern
Solutions For Life Institute
08.2017 - 12.2017
No Degree - Blue Core Mentor
IBM
Bachelor of Arts - Graphic Design
Centro Universitário IESB
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