Jasmine Moore
Microtel Inn & Suites By Wyndham
Strattanville
7
years of professional experience
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Work History
Front Desk Agent
3 Years 1 Month- Managed guest check-ins and check-outs efficiently, ensuring smooth front desk operations.
- Resolved guest inquiries and complaints promptly, enhancing overall guest experience.
- Coordinated room assignments, optimizing occupancy rates and guest satisfaction.
- Monitored lobby area for cleanliness and comfort, ensuring positive first impression.
Service and Food Champion
4 Months- Provided fast, friendly, and knowledgeable service to enhance customer satisfaction.
- Took orders and processed payments through touchscreen POS systems.
- Stocked supplies during slow periods to stock supplies and prepare ingredients.
- Maintained clean and well-stocked dining areas to ensure a visually appealing environment.
Shift Lead
2 Years- Counted cash on hand at shift change and closing to identify discrepancies in cash flow.
- Supervised and led employees to enhance productivity and uphold customer service standards.
- Executed cash management duties with POS and shift reports.
- Managed cash operations using POS systems during shifts.
Education
High School Diploma
Skills
Guest services
Attention to detail
Cash handling
Multitasking
Cleanliness
Reliable and Punctual
Timeline
Front Desk Agent
Microtel Inn & Suites By Wyndham
09.2023 - CurrentRead More
Service and Food Champion
Taco Bell
10.2022 - 02.2023Read More
Shift Lead
Taco Bell
11.2019 - 11.2021Read More
Pa Leadership Charter School
High School Diploma
Read More