Jaxton Howard
Lexington
Summary
Dynamic professional skilled in customer engagement, problem resolution, and staff training. Adept at coordinating efficient service and ensuring quality assurance, ready to enhance operational effectiveness in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Togo Specialist
Olive Garden
Lexington, Kentucky
09.2024 - Current
- Prepared to-go orders efficiently for customer pickup.
- Coordinated with kitchen staff to ensure order accuracy.
- Managed packaging and labeling of food items for delivery.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness of the to-go area and equipment.
- Trained new team members on to-go procedures and best practices.
- Operated cash register, collected payment from customers and provided change when necessary.
Assistant Manager
Five Guys
Lexington, Kentucky
05.2022 - 04.2024
- Supervised daily operations to ensure efficient service and food quality.
- Handled customer inquiries and resolved issues to enhance guest satisfaction.
- Managed customer service inquiries and complaints in a timely manner.
- Trained and mentored new team members on company policies and procedures.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Implemented sanitation and safety protocols to comply with health regulations.
- Conducted regular staff meetings to communicate goals and expectations clearly.
Education
High School Diploma -
Lafeyette High School
Lexington, KY05-2024
Skills
- Cash handling
- Inventory management
- Quality assurance
- Customer engagement
- Problem resolution
- Staff training
- Attention to detail
- Multitasking
- Flexibility
- Teamwork and collaboration
- Phone etiquette
- Quick learner
Languages
English
Native/ Bilingual
Timeline
Togo Specialist
Olive Garden
09.2024 - Current
Assistant Manager
Five Guys
05.2022 - 04.2024
High School Diploma -
Lafeyette High School