Jeanne Peters

• To build, grow and maintain existing relationships with both internal and external stakeholders.
• Build client relationships by responding to inquiries, identifying and assessing client's needs and resolve problems.
• Coordinate with various departments to ensure timely completion of projects, meeting or exceeding client expectations.
• Assist client to go onto HSBCnet, and assist thereafter to find solutions if any queries are received.
• Accompany RM's to see clients to ascertain if the client has any GTS requirements and/or to maintain existing facilities or increase facilities where required.
• Completion of TSS's to Credit reviews / applications
• Assist with Operations, whether it is capturing and/or releasing , as and when required by the team
• Complete and co-ordinate product reviews as and when received for South Africa
• Completion of audit confirmations for GTS accounts for clients
• Identify areas where processes and procedures can be simplified and improved to enhance value to both internal and external clients
• Identify any potential leads for Receivable Finance transactions. Once identified, assist with any requirements needed by the team in the UK to structure and put the deal together.
• Managing of the daily sweeps for RF transactions per client.
• Managing of the risk distribution payments/receipts for the RF transactions.

• To build, grow and maintain existing relationships with both internal and external stakeholders.
• Build client relationships by responding to inquiries, identifying and assessing client's needs and resolve problems.
• Coordinate with various departments to ensure timely completion of projects, meeting or exceeding client expectations.
• Assist client to go onto HSBCnet, and assist thereafter to find solutions if any queries are received.
• Accompany RM's to see clients to ascertain if the client has any GTS requirements and/or to maintain existing facilities or increase facilities where required.
• Completion of TSS's to Credit reviews / applications
• Assist with Operations, whether it is capturing and/or releasing , as and when required by the team
• Complete and co-ordinate product reviews as and when received for South Africa
• Completion of audit confirmations for GTS accounts for clients
• Identify areas where processes and procedures can be simplified and improved to enhance value to both internal and external clients
• Identify any potential leads for Receivable Finance transactions. Once identified, assist with any requirements needed by the team in the UK to structure and put the deal together.
• Managing of the daily sweeps for RF transactions per client.
• Managing of the risk distribution payments/receipts for the RF transactions.

Daily roles include all handling and processing of all Core Trade and Guarantee instruments offered to clients within South Africa.

To assist in an advisory role as well as a Second Level approver role.

In addition to the above, the role included all the Support functionalities within the GTRF team which include, but not limited to:

• Daily Reports, including commentary for exception reports
• Cash Collateral Reconciliation
• Quality Assurance – reviewing of the required files on an independent level for quality assurance checks, which include AML reviews
• Daily Input Standards – reviewing of the transactional capturing to ensure all screening requirements have been met
• Balance of Confirmations – providing audit confirmation reports for external Auditors
• Assurenet reporting – completing the month end financial reporting for GTRF
• Business Quality Assurance Program – additional independent review/check of transactions processed within the GTRF team for AML and procedural checks
• Nostro Reconciliation
• Month End reporting which includes:
• FCR MI Dashboard
• Sanction reporting figures
• Census
• WPM reporting
• Month End WOLF reports
• Supplementary Report
• Confirmation of LEBI’s
• To assist the team with problem solving solutions and to provide the team with any training requirements needed

Handling and processing of:

Outgoing Letters of Credit (Imports)

Incoming Letters of Credit

Foreign Bills for Collection Inwards and Outwards

Guarantees

Forfeiting:

Implementation of operational side of Product ensuring processing can be managed on our systems.

Processing and releasing of Forfeiting offered by HSBC Singapore.

Risk Participation:

Implemented operational side of product ensuring processing can be managed on our systems.

Processing and releasing of Risk Participation offered by HSCB Johannesburg.

Assist the ABSA Vehicle and Asset Finance team with their transactions, either on a Maintenance Manager function i.e. processing of the deals as well as the Technical Manager function i.e. checking of the processed documents and final sign off.
Control, structure and manage the Back to Back transactions (as per a maintenance manager) except now have final signoff and release.
Sorting out of all queries relating to the Back to Back transactions as well as assisting the AVAF team with any processing query they may have as well as any system query they may have.
General:
Manage and control all Month end functions which include: - Processing of Daily Balancing - Ensuring that all commission entries have been passed for that month - Ensuring that the interest has been run on all projects for that month - Complete the distribution schedule and allocate the commissions owing to each branch - Reconciling of the Trial Balance and all accounts listed thereon - Compiling the Month End pack for discussion at the financial meetings held each month
Active member on the following forums:
Innovation forum - this forum discusses the issues involving the different systems used within the Transaction Management team and suggests enhancements and improvements to procedures and systems
Accounting forum - this forum deals with all accounting and regulatory requirements within the Transaction Management team
Knowledge Empowerment forum - this forum is in charge of arranging of training and ensuring that the training needs (knowledge, systems etc) of the staff are met

Assisted and managed any import deal which was financed by ABSA Vehicle and Asset Finance. Structured and processed the Import Letter of Credit on behalf of the client. Obtained quotations and pricing for freight forwarding, marine insurance and inspections and advised that client of the complete costing involved for the transaction. Advised the client as to the risk factors of the deal. Functions included arranging freight, insurance and inspection and ensuring all that was done at the correct times. Negotiated and advised the client’s Forward Exchange Contract with our Treasury department Processed amendments (if applicable) Checked documents and processed payments Paid the third party suppliers and claimed reimbursement from AVAF to finalise the deal.
Assisted and managed the Back to Back transactions on behalf of clients, which included analysising of the Incoming documents (Letter of Credit/Securitised Order Letter/Guarantee) as well as the Facility Letter and Credit Approval. Structured the transaction on the information provided and processed the Outgoing Letter of Credit, managed the freight, insurance and inspection (as per the financed deals) Ensured the smooth running both the negotiation of the Import documentation and the presentation of the Export documentation. Managed the transaction, ensured the funds came in and paid out all outstanding liabilities and paid out the profit of the transaction to the client.

Initially sent to capture the establishment leg of their Makro Letters of Credit on the Absa Global system but also took over the function of the amendments for the Makro deals and further then took over the remaining establishments and amendments of the Leisure deals as well as the Game deals.

Also assisted the Account controllers with their work, either with their filing or answering and replying to queries.

Final check and release of:

Outgoing Letters of Credit

Foreign Bills of Collection Inwards

Airway Releases and Shipping Guarantees

General:

Handled any query which came directly to me or any query which had been escalated either by the Clerk or Check Clerk.

Acted as the “Stand-In” for the manager in their absence

Handled the month end procedures for my team

Handled any recons and ensured the relevant entries were processed

1st check of:

Outgoing Letters of Credit

Foreign Bills of Collection Inwards

Airway Releases and Shipping Guarantees

General:

Handling of queries which came through to me and any query which had been escalated by the Clerk

Assisted both other Check Clerks and Clerks with their work load when required

Stood in for Supervisor in their absence.

Handling and processing of:

Outgoing Letters of Credit

Foreign Bills of Collection Inwards

Airway Releases and Shipping Guarantees

General:

Handling of any queries directed to me.

Assisted other team members with their work load when required.