Jenelly Suero
New York
Summary
Vendor relations and compliance professional with over 10 years of experience in risk management, regulatory compliance, and project coordination. Skilled in building and managing vendor relationships, negotiating contracts, monitoring vendor performance, and collaborating across departments to streamline operations and reduce costs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Clerk
Ahma Pharmacy
06.2024 - Current
- Coordinate and schedule over 20 weekly consultations, ensuring patients receive comprehensive support in addressing medication-related concerns and healthcare needs
- Act as a liaison between patients, insurance providers, and internal staff to streamline insurance verification and improve service delivery
- Collected and documented accurate medical histories for over 300 patients daily, supporting enhanced quality of care and patient engagement
- Build relationships with Spanish-speaking clients, documenting over 150 patient medication histories daily to support adherence and access to services
- Led effective communication with pharmacists, pharmacy technicians, customers, and administrative staff to foster trust and engagement
Health & Wellness Coach
Freelance (PS 206)
05.2023 - Current
- Coached and mentored network of over 10 mothers, providing resources and strategies for mental health, wellness, nutrition, and civic engagement
- Fostered supportive environment promoting open discussions about mental health and systemic challenges, equipped clients with tools for self-advocacy and positive change
- Spearheaded initiatives enhancing quality of life, mental health, and community well-being, empowering individuals in decision-making processes affecting their lives
Data Entry Operator
BASF Chemistry
11.2021 - 11.2023
- Utilized data analysis tools to evaluate customer engagement and inform strategies for improving outreach and service delivery
- Developed and implemented strategies to track and achieve portal registration and participation targets, supporting team objectives in productivity and customer satisfaction
- Enhanced communication systems by establishing multiple touchpoints, providing transparent updates for customers and stakeholders on ongoing projects and initiatives
- Supervised 15 representatives, fostering collaboration and ensuring prompt responses to customer inquiries, enhancing engagement and accessibility to company resources
Project Coordinator
Gracie Square Hospital
09.2016 - 05.2020
- Managed procurement processes for over $1 million in medical equipment and materials, ensuring seamless service delivery and cost-effective solutions
- Implemented cost-saving strategies, resulting in a 30% reduction in project expenses and a $100,000 budget cut, aligning resources with organizational priorities
- Led strategic planning and cross-departmental coordination to drive operational improvements and ensure alignment with organizational goals, supporting equitable healthcare delivery
- Developed and maintained relationships with internal and external stakeholders, including vendors, contractors, and healthcare professionals, to foster collaboration and streamline project execution
- Collaborated with diverse teams across departments to align programmatic and operational objectives, enhancing service delivery and supporting hospital-wide goals of efficiency and equity
- Utilized data to track progress and inform decisions, ensuring projects addressed community health needs and adhered to budgetary constraints
The Greater New York Summer Enrichment Program Specialist
Gracie Square Hospital
06.2016 - 08.2016
- Collaborated with program staff and community members to develop and implement strategies that increased engagement and participation in wellness programs
- Coordinated program activities, scheduled meetings, and facilitated communication among stakeholders to ensure effective service delivery and foster community involvement
- Utilized data-driven insights to shape program improvements, enhance outreach efforts, and boost participation in initiatives focused on health and well-being
- Collected, analyzed, and presented data on community health programs, identifying trends and behaviors impacting emotional wellness and mental health across diverse populations
- Supported intake registration, insurance referrals, and program-related administrative tasks, ensuring streamlined operations and improved access to services for community members
Education
Bachelor of Science - Allied Health, Healthcare Administration
Manhattan College
Bronx, NY01-2017
Skills
- Procurement & Supply Chain Coordination
- Budget Oversight & Cost Savings Strategies
- Performance Metrics & Vendor Analysis
- Process Improvement & Optimization
- Project Planning & Executive
- Technical Proficiency: MS Office Suite
- Technical Proficiency: CRM
- Technical Proficiency: Database Management
- Regulatory Compliance & Documentation
Certification
• Certified Health and Wellness Coach, Dr. Sears Health and Wellness Institute, 1/20
• HIPPA Certification, Cardinal Health, 1/26
• HIPPA Certification, Cardinal Health, 1/26
Timeline
Pharmacy Clerk
Ahma Pharmacy
06.2024 - Current
Health & Wellness Coach
Freelance (PS 206)
05.2023 - Current
Data Entry Operator
BASF Chemistry
11.2021 - 11.2023
Project Coordinator
Gracie Square Hospital
09.2016 - 05.2020
The Greater New York Summer Enrichment Program Specialist
Gracie Square Hospital
06.2016 - 08.2016
Bachelor of Science - Allied Health, Healthcare Administration
Manhattan College