Jenna Armstrong
Saint Albans, WV
Summary
Professional with experience in client-facing roles, adept at managing front desk operations and ensuring smooth office functionality. Recognized for strong interpersonal skills, effective communication, and ability to adapt to dynamic environments. Proven track record of collaborating with teams to achieve results, maintaining high standards of service and reliability. Skilled in handling administrative tasks, scheduling, and providing exceptional customer support while maintaining welcoming atmosphere.
Overview
5
5
years of professional experience
Work History
Receptionist Intern, Deputy Clerk
Kanawha County Commission and Clerk's Office
05.2020 - Current
- Efficiently managed high call volumes, directing callers to appropriate departments for prompt assistance.
- Streamlined office operations by maintaining organized filing systems and managing incoming and outgoing mail.
- Contributed to a positive work environment by maintaining a professional demeanor when interacting with clients, colleagues, and supervisors.
- Prepared and presented multiple agenda items to elected officials at Kanawha County Commission meetings.
- Worked multiple elections, handling sensitive content and working closely with professionals.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
Education
Bachelor of Arts - Business
Marshall University
Huntington, WV12-2024
High School Diploma -
Riverside High School
Belle, WV05-2020
Skills
- Strong organization
- Phone etiquette
- Professional demeanor
- Tech-Savvy
- Customer service
- Attention to detail
Timeline
Receptionist Intern, Deputy Clerk
Kanawha County Commission and Clerk's Office
05.2020 - Current
Bachelor of Arts - Business
Marshall University
High School Diploma -
Riverside High School
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