Jennifer Almeida De Lima
Duque de Caxias
Summary
Dynamic and detail-oriented professional with experience at MEB/FGV, excelling in customer service and administrative support. Proven ability to enhance office efficiency and foster teamwork, while proficient in Microsoft Office. Recognized for problem-solving skills and commitment to maintaining confidentiality, ensuring a positive and productive work environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Estagiária (Secretária Acadêmica)
MEB/FGV - Fundação Getúlio Vargas
02.2023 - 09.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Auxiliar De Escritório E Digitadora
Escritório De Adv. Dr. Arnaldo Soares De Araújo
08.2018 - 02.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
Education
Bachelor of Science - Comunicação Social - Publicidade E Propaganda
UNEF - Unidade De Ensino Superior De Feira De Sant
Feira De Santana, Bahia, Brazil07-2024
Skills
- Content creation
- Social media management
- Customer service
- Effective communication
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Computer skills
- Multitasking and organization
- Attention to detail
- Outstanding communication skills
- Client relationships
- Professionalism and etiquette
- Microsoft Office Suite
- Social media
- Report writing
- Scheduling
- Administrative tasks
- Telephone etiquette
- Social media posting
- Administrative support
- Spreadsheet tracking
- Supply restocking
- Clerical support
Timeline
Estagiária (Secretária Acadêmica)
MEB/FGV - Fundação Getúlio Vargas
02.2023 - 09.2024
Auxiliar De Escritório E Digitadora
Escritório De Adv. Dr. Arnaldo Soares De Araújo
08.2018 - 02.2022
Bachelor of Science - Comunicação Social - Publicidade E Propaganda
UNEF - Unidade De Ensino Superior De Feira De Sant
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