Jennifer N. Archer
136 Possum Valley Road; Maynardville, TN
Summary
Experienced with clinical supervision, ensuring high standards of patient care and staff performance. Utilizes effective communication and leadership skills to manage teams and resolve conflicts. Knowledge of compliance regulations and best practices in clinical settings.
Healthcare professional with solid background in clinical supervision and staff development. Proven ability to enhance team performance and patient outcomes through strategic planning and effective communication. Reliable team player with flexible approach to changing needs and focus on achieving results.
Overview
11
11
years of professional experience
Work History
Clinical Supervisor
Fountain City Family Physicians - Summit Medical Group
06.2021 - Current
- Supervised clinical staff, ensuring adherence to best practices and regulatory compliance.
- Implemented evidence-based practices to enhance patient care quality and safety.
- Coordinated interdisciplinary team meetings to address patient needs and treatment plans.
- Developed training programs for new nurses, focusing on procedural competencies and best practices.
- Monitored patient outcomes and adjusted care strategies to improve satisfaction rates.
- Managed resource allocation effectively to optimize workflow efficiency in clinical settings.
- Served as a mentor to new hires, contributing to higher levels of competency among nursing staff members over time.
- Maximized patient satisfaction through empathetic listening, addressing concerns, and fostering strong nurse-patient relationships.
- Promoted a positive work environment through effective communication, teamwork, and conflict resolution strategies.
- Managed staff schedules, assignments, and time-off requests to maintain adequate coverage while minimizing overtime expenses.
- Ensured regulatory compliance by staying current on industry standards and integrating them into daily practice.
- Reviewed charts weekly to complete quality control checks.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Monitored and maintained clinical supplies, materials and inventory.
- Monitored clinical staff performance and provided feedback.
- Created educational materials for staff and patients.
- Administered patient care, ensuring comfort and compliance with medical protocols.
- Strengthened team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to colleagues when needed.
- Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
- Managed prescription refills requests promptly resulting in better medication adherence among patients.
- Assisted healthcare providers in clinical procedures, enhancing operational efficiency.
Clinical Instructor
Roane State Community College
06.2015 - 12.2020
- Taught CCMA courses, Phlebotomy courses, and ECG courses.
- Provided nursing skill demonstrations for medication administration, dressing changes and clinical logs.
- Supervised students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
- Evaluated student progress through written exams, skill demonstrations, and clinical rotations, ensuring they met program requirements.
- Mentored and evaluated students' performance in diverse clinical settings, ensuring competency in patient care.
- Instructed and coached students to help overcome academic issues and personal challenges.
Caregiver (PART-TIME)
East TN Personal Care Services
12.2014 - 10.2015
- Assisted clients with daily living activities, enhancing overall quality of life.
- Monitored client health and wellbeing, reporting changes to healthcare professionals promptly.
Education
Limited X-Ray Technician - CHEST ONLY
Radiology Education Seminars
Knoxville, TN05.2012
Associate of Science Degree - Medical Assisting
South College
Knoxville, TN03.2011
Courses Related to Nursing
Roane State Community College
Oak Ridge, TN05.2006
H.S. Diploma - undefined
Halls High School
Knoxville, TN05.2003
Skills
- Clinical team hiring
- Clinical training and education
- Clinical staff scheduling
- Clinical management, instruction, and development
- EMR / EHR (Athena & Allscripts)
- Patient care, complaints, and concerns
- Patient education and counseling
- Provider concerns
- Multidisciplinary collaboration
- HEDIS measures
- Limited x-ray technician - CHEST
- Laboratory quality controls
- Patient care
- Emergency readiness / OSHA Coordinator
- Clinical quality improvement
- Chronic disease management
- Clinical skills
- Supervisory skills
- Managing patient cases
- Performance monitoring
- Multi-tasking
- Certified in CPR/AED
Timeline
Clinical Supervisor
Fountain City Family Physicians - Summit Medical Group
06.2021 - Current
Clinical Instructor
Roane State Community College
06.2015 - 12.2020
Caregiver (PART-TIME)
East TN Personal Care Services
12.2014 - 10.2015
Associate of Science Degree - Medical Assisting
South College
Courses Related to Nursing
Roane State Community College
H.S. Diploma - undefined
Halls High School
Limited X-Ray Technician - CHEST ONLY
Radiology Education Seminars