JENNIFER BORELLI TALACIMON
São Caetano do Sul
Summary
Seasoned Consul known for productive and efficient task completion. Excel in diplomatic communication, crisis management, and international law. Skilled at leveraging negotiation, problem-solving, and cultural sensitivity to excel in complex environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Travel consult
Cia Eco travel agency
07.2024 - Current
- Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
- Organized flights, insurance, and accommodations for travelers according to their preferences.
- Assisted customers in selecting the best possible package with the least expense.
- Processed payments from clients via cash or credit cards.
- Prepared customized itineraries based on customer needs and preferences.
- Researched availability of airfare and hotel rooms using reservation systems.
- Advised customers on necessary documents needed for international travel such as passport applications or visa requirements.
- Ensured all reservations were accurately documented in agency's system prior to client departure date.
- Explained benefits of purchasing travel insurance with clients.
- Developed personalized travel itineraries based on clients' preferences and budget.
Owner
Mini Market Aguapei
01.2019 - 01.2024
- Company Overview: Owner
- Purchasing, sale, cashier, financial administration
- Supervised day-to-day operations of the grocery store, including stocking shelves, hiring and training staff, and resolving customer complaints.
- Developed strategies to increase sales and improve profitability.
- Analyzed inventory levels and ordered stock to ensure availability of items for customers.
- Managed financial activities such as budgeting, forecasting, cash flow management, and accounting.
- Collaborated with vendors to negotiate pricing for products purchased by the store.
- Assisted customers with locating items in the store or placing special orders when needed.
- Reviewed supplier contracts regularly for cost savings opportunities or alternative sources of supply.
- Identified ways to reduce operating costs without compromising quality or customer experience.
Administrative Assistant/ consular
General consulate of South Africa
01.2023 - 03.2023
- Company Overview: outsourced
- Administrate the office and the consular house such as maintenance, purchase and any other requirement
- Organize travel, quotation for the office
- Visit to prisoners, assistance with new visas and passport
- Outsourced
Supply Chain Analyst
Arc International Brazil
01.2007 - 01.2018
- Responsible for coordinating imports for the distribution of the Subsidiary in Brazil, negotiating orders with the factories until the arrival of the containers at their respective destinations
- Purchases based on SKU turnover analysis
- Analysis of import documents, description of imported items and HS
- Issuance of import invoice in the SAP system
- Front Office service with customers from Mexico
- Monitoring Dis (Brasília import doc.) for payment to factories
Temporary Bilingual Secretary
General Motors do Brasil Ltda.
01.2005 - 12.2005
- Supporting HR dept (managers and approximately 20 people)
- Meeting room administration
- Provided administrative support to the executive staff by managing calendars, scheduling meetings and responding to inquiries.
- Organized travel arrangements such as flights, hotels, car rentals. for executives on business trips.
- Maintained confidential records and files using paper filing systems as well as electronic databases.
- Processed incoming calls in a courteous manner, screened callers and transferred calls accordingly.
- Responded promptly to emails sent by customers or other departments within the organization in both languages.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Secretary
GFS Software e Consultoria Ltda.
01.2003 - 12.2005
- Accounts payable department
Secretary
Dow Química S.A
01.2000 - 12.2003
- Company Overview: São Paulo
- São Paulo
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Provided administrative support to the office manager and other staff members.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Coordinated meeting logistics such as room reservations and catering services.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Greeted visitors and directed to appropriate location or person.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Education
Course - Travel consult
Senac EAD
08.2024
Bachelor of Science - International Affairs
Centro Universitário Belas Artes De São Paulo
São Paulo01.2006
Skills
- Crisis Management
- International relations
- Consensus Building
- Research and analysis
- Analytical Thinking
- Teamwork and Collaboration
Languages
- English, Fluent writing and speaking
- Spanish, Fluent writing and speaking
- Italian, Basic/intermediate (studying)
Other
1ST Certificate of Cambridge, 1999
Personal Information
- Age: 44
- Nationality: Brazilian Italian
Languages
Portuguese
First Language
English
Upper Intermediate (B2)
B2
Spanish
Upper Intermediate (B2)
B2
Italian
Elementary (A2)
A2
Certification
- First Certificate of Cambridge
Timeline
Travel consult
Cia Eco travel agency
07.2024 - Current
Administrative Assistant/ consular
General consulate of South Africa
01.2023 - 03.2023
Owner
Mini Market Aguapei
01.2019 - 01.2024
Supply Chain Analyst
Arc International Brazil
01.2007 - 01.2018
Temporary Bilingual Secretary
General Motors do Brasil Ltda.
01.2005 - 12.2005
Secretary
GFS Software e Consultoria Ltda.
01.2003 - 12.2005
Secretary
Dow Química S.A
01.2000 - 12.2003
Course - Travel consult
Senac EAD
Bachelor of Science - International Affairs
Centro Universitário Belas Artes De São Paulo
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