Jeremy Christian
Arden,United States
Summary
Sales and operations expert with extensive leadership experience, recognized for a proven track record in driving revenue growth and enhancing client relationships. A strong emphasis on team collaboration and results-oriented strategies ensures alignment with organizational goals. Adaptability, strategic planning, and excellent communication skills contribute to sustained success in ever-changing markets. Proficient in market analysis, lead generation, and negotiation, consistently delivering impactful solutions that foster business success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Manager
Leicester Flooring
Arden, NC
12.2025 - Current
- Led sales team in achieving quarterly targets through strategic planning and execution
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Analyzed market trends to identify new business opportunities and competitive strategies
- Implemented CRM systems to streamline customer interactions and improve sales processes
Regional Market Manager
Rite Rug Flooring
Johnson City, TN
11.2021 - 12.2025
- Achieved seamless operations across multi-state region of TN, NC, and SC through effective management. Enhanced regional performance by implementing streamlined processes. Cultivated strong relationships with stakeholders to drive regional success.
- Designed targeted regional market strategies aimed at strengthening brand presence and optimizing sales performance.
- Conducted comprehensive analysis of market trends and competitive landscape to enhance strategic planning efforts.
- Drove 22% increase in top line revenue and 8% growth in bottom line revenue through strategic management of $3.8M in monthly sales across all regions.
- Partnered with senior leadership to establish annual targets that align operational initiatives with strategic objectives.
- Achieved successful project completions for commercial clients across multi-family builds, business renovations, warehouse and office construction, and restaurant development. Delivered high-quality results through effective team management and strategic planning. Enhanced client satisfaction by aligning project goals with client expectations.
District Operations Manager
Service Pros Installation Group
Nashville, TN
05.2020 - 07.2021
- Monitored and evaluated management practices and staff performance through regular site visits to 15+ locations, promoting operational excellence.
- Facilitated mentoring programs centered on identifying and nurturing individual strengths to drive overall performance improvement.
- Collaborated with team members to address customer inquiries, ensuring adherence to exceptional service standards by lower-level staff.
- Coordinated efforts with executive leaders and installers to support effective strategic decision-making initiatives.
- Streamlined district operations by implementing standard operating procedures and optimizing resource allocation.
Installation Supervisor
Service Pros Installation Group
Kingsport, TN
12.2018 - 05.2020
- Managed installation logistics for national flooring company servicing Lowe's in 21 states, focusing on scheduling and cost control.
- Delivered superior customer service, resulting in sustained 95% satisfaction ratings.
- Documented issue resolutions and actions taken to optimize customer account management.
Assistant Store Manager
Lowe's
Johnson City, TN
02.2011 - 11.2018
- Guided team members in efficiently reaching challenging business goals through effective mentorship.
- Designed tailored promotions and products that built customer loyalty and aligned with budgets.
- Conducted weekly store meetings to review sales promotions, new inventory, and address employee concerns.
Skills
- Strategic business implementation
- Information systems management
- Process optimization
- Cultivating strong partnerships
- Performance tracking and analysis
- Customer relationship management
- Risk assessment and mitigation
- Analytical problem-solving
Certification
OSHA 30
Timeline
Sales Manager
Leicester Flooring
12.2025 - Current
Regional Market Manager
Rite Rug Flooring
11.2021 - 12.2025
District Operations Manager
Service Pros Installation Group
05.2020 - 07.2021
Installation Supervisor
Service Pros Installation Group
12.2018 - 05.2020
Assistant Store Manager
Lowe's
02.2011 - 11.2018