JESSICA ALVES
Sr Business Analyst
São Paulo
Summary
Perceptive Senior Business Analyst with 6 years driving successful business processes for medical technology companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
5
5
years of professional experience
4049
4049
years of post-secondary education
3
3
Languages
Work History
Sr Business Analyst C&C | RLM Latam & Canada
Medtronic
08.2023 - Current
- Successfully led multiple data-driven projects that improved decision-making processes. (e.g. FSCM Dispute, FSCM Collections, Gov Mex, PR Ins, Mex Banking change, Global Credit Hold Block)
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Created dashboards to monitor and track key performance indicators.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
Senior Pricing Project Analyst Americas & Global Pricing Internal Controls
Medtronic
01.2021 - 08.2023
- Led the successful transition of local pricing processes across the Americas (LATAM, Canada & US) into the Shared Services Center (SSC), managing the entire project lifecycle—including planning, mapping, execution, control, and training. This initiative enhanced cost-effectiveness, improved profitability, and expanded SSC's visibility and growth opportunities.
- Implemented process improvements to reduce lead times and enhance service levels, including SAP enhancements for key functions.
- Established as the Subject Matter Expert (SME) for all live and upcoming pricing processes within the SSC for the Americas region by developing comprehensive process maps and standard operating procedures.
- Identified and executed pricing optimization opportunities using robotic automation technology, significantly reducing manual data analysis time and saving 7 days per week per function.
- Ensured compliance with Pricing Override exception processes by systematically reviewing all countries surpassing the $10M threshold each quarter.
LATAM Pricing Administration II & III
Medtronic
01.2020 - 01.2021
- Played a key role in the successful implementation of Pricing processes across the LATAM region, driving standardization, transformation, and continuous improvements as a pioneer in the newly established Shared Services Center.
- Achieved an 86% improvement in service levels related to revenue blocked in pricing, significantly enhancing cash flow for the Brazil cluster by ensuring high-quality, timely service delivery.
- Recognized as the Subject Matter Expert (SME) for the Bundle process in the region, leading and supporting end-to-end process management in collaboration with key stakeholders.
- Actively contributed to innovative and strategic projects within the Brazil cluster and Pricing area, driving efficiency and value creation.
Education
Executive Education - Pricing Strategies For Products And Services
FGV
Program in Executive Management - Advanced Topics in Business Strategy
University of La Verne
Master of Business Administration - MBA - Business Management
USP/Esalq
01-2021
Bachelor Degree - Logistics
FATECBS – Faculdade De Tecnologia Da Baixada Santista
01.2009 - 01.2012
Skills
- Learner
- Creative
- Drive for results
- Bold
- Problem solver
- Stakeholder management
Timeline
Sr Business Analyst C&C | RLM Latam & Canada
Medtronic
08.2023 - Current
Senior Pricing Project Analyst Americas & Global Pricing Internal Controls
Medtronic
01.2021 - 08.2023
LATAM Pricing Administration II & III
Medtronic
01.2020 - 01.2021
Bachelor Degree - Logistics
FATECBS – Faculdade De Tecnologia Da Baixada Santista
01.2009 - 01.2012
Executive Education - Pricing Strategies For Products And Services
FGV
Program in Executive Management - Advanced Topics in Business Strategy
University of La Verne
Master of Business Administration - MBA - Business Management
USP/Esalq
Similar Profiles
Anna Marie ErvinAnna Marie Ervin
Sales Solutions Coordinator - Diabetes at MedtronicSales Solutions Coordinator - Diabetes at Medtronic
Emery T. DossEmery T. Doss
Mechanical Product Engineering Intern at MedtronicMechanical Product Engineering Intern at Medtronic
CHASE MARSALIS BLACKWELLCHASE MARSALIS BLACKWELL
Sale Representative II at MedtronicSale Representative II at Medtronic
Karianne KirkKarianne Kirk
Senior Principal Clinical Specialist at MedtronicSenior Principal Clinical Specialist at Medtronic
Rodrigo Xambre KrainerRodrigo Xambre Krainer
Logistic Senior Manager at Goldwind International Holdings (HK) Ltd.Logistic Senior Manager at Goldwind International Holdings (HK) Ltd.